I have purchased a book it appears in library but says failed to load book as resource is missing how do I resolve this????

Try deleting the book from the bookshelf in the iBooks app and then redownload it (assuming that it's still in your country's store) via the Puchased tab in the ibookstore in the app and see if you can then open it

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I purchased book, it shows downloaded but when I open it says " failed to load because requested resource is missing"

I purchased a book in I books and it's shows downloaded but when I go to open it reads " failed to load because requested resource is missing". how do I retrieve my book?

Hello Mike,
I am sure you are eager to read the new book you purchased. I have a few suggestions to download and open your book.
First, I recommend deleting the book from iBooks and downloading it from your list of past purchases using the steps in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If the book still does not download or open, you can report an issue with this purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.

HT4059 Cannot open a book says failed to load because requested resource is missing

I books not opening books due to missing resource?

Hello Mike,
I am sure you are eager to read the new book you purchased. I have a few suggestions to download and open your book.
First, I recommend deleting the book from iBooks and downloading it from your list of past purchases using the steps in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If the book still does not download or open, you can report an issue with this purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.

I rebooted my Iphone 5S, when I pressed the home button to enter my pass code the resolution must have been reset. The font size is so large I can not enter my pass code. How can I resolve this issue?

I rebooted my Iphone 5S, when I pressed the home button to enter my pass code the resolution must have been reset. The font size is so large I can not enter my pass code. How can I resolve this issue?

Triple click Home.
After you get into the iPhone, Settings > General > Acessibility and set Zoom to Off.

TS1702 my ibooks are appearing on my music playlist, but NOT on ibooks for me to view...how do I resolve this issue?

my ibooks are appearing on my music playlist, but NOT in ibooks for me to read, how do I resolve this issue?

This is a concern amoung many corporate users. It's going to take somekind of policy change with apple.
Enterprise support:
Call enterprise support (866) 752-7753 to create a case ID number

Since the last iphone update i have been getting the message cannot connect to itunes store when i try to download any application. How do i resolve this?

Since the last iphone software upgrade, every time i try to download an application i keep getting the message "cannot connect ot itunes store". How can i resolve this? I have tried rebooting but that didnt work.

Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months (or maybe a year or two) in the future and then re-trying

HT4972 when I try to update it says I have purchased items not backed up on itunes but I believe they're all there. any suggestions how to find these items or just upgrade anyways?

I have tried to update my ipad 2 several times. I have connected it to my computer in itunes had it download or backup my info. But when I go to update it states you have purchased items not backed up are you sure you want to update now? So I go back and check it for all my apps and they are all there on the computer in itunes. I still have the original iso 4.3.3 please help as all

Even though you think that all of your apps and purchased content is in iTunes, transfer your purchases using these instructions and then try and update again.
iTunes Store: Transferring purchases from your iOS device ...

HT4623 when I try to update it says I have purchased items not backed up on itunes but I believe they're all there. any suggestions how to find these items or just upgrade anyways?

I have tried to update my ipad 2 several times. I have connected it to my computer in itunes had it download or backup my info. But when I go to update it states you have purchased items not backed up are you sure you want to update now? So I go back and check it for all my apps and they are all there on the computer in itunes. I still have the original iso 4.3.3 please help as all the apps are requiring newer iso versions.

Hi Oceanbreeze,
If you are receiving an alert about purchased items that have not been transferred from your iPad, you may want to try initiating the transfer from iTunes to see if that may correct it. You may find the following article helpful:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Regards,
- Brenden

I have a grey screen on start up and can see the sign in page in the background. How do I resolve this issue.

After my iMac has been asleep for sometime and I wake it up there is a grey screen with a load bar running at the bottom, but I can see the sign in page in the background. It eventually goes to the sign in page but it still takes a minute or so before I can actually sign in as well the mouse and keyboard are froze during that time as well. One it unfreezes the iMac seems to work as usual. What is going on and how do I resolve?

Hello there Kenorb1,
It sounds like your computer is unresponsive and the screen is grayed out with a loading bar and is unresponsive for a bit. From what you describe it sounds like you are seeing the computer wake from Safe Sleep. Here is some more information about what that is and why it is happening:
Mac computers: Progress bar appears after waking from sleep
Safe Sleep ensures that data stored in main memory will not be lost should the computer shut down due to the battery being drained completely . Prior to your computer entering sleep, Safe Sleep automatically saves the contents of main memory—such as desktop settings, open applications, and other work in progress—to the hard drive.
There are two situations in which a computer will enter safe sleep:
In the event the battery becomes completely depleted while the computer is asleep, the computer will shut down. But when a power adapter is connected or a freshly charged battery is installed, the computer can be restarted. Press the power button as if turning the computer on and it will automatically return to the desktop state that existed prior to entering sleep. This means that applications and files will remain exactly as they were prior to the computer being put to sleep, making it easy for you to continue with your work.
With the release of the OS X Mountain Lion v10.8.2 supplemental update 2.0, a new feature was introduced to enter safe sleep after four hours of the computer being connected to AC power. This is an effort to comply with the European Energy Standards (ErP Lot6). This will only occur if there is no wireless or Ethernet activity and no activity from external devices such as USB storage devices.
Thank you for using Apple Support Communities.
Take care,
Sterling

When the "Tabs on top" is disabled, i have seen the tabs be displayed in windows 7 aero style. However, mine does not, and appears in an unnattractive grey, below the url bar (which is in aero), how do i resolve this?

I have updated to the newest version (6.X i believe? i didnt pay much attention to the auto update), another computer in house has a less up to date version but the tabs still appear in aero view. the grey is very ugly and right now is the only thing stopping me from using firefox as default browser

Hi Kossa,
You can also check if the issue occurs in
Clean Boot. If the issue disappears in the Clean Boot environment, you can continue to narrow down which entry is causing the issue.
Besides, uninstall it and re-download
a fresh copy of FireFox to check the result. If the issue still exists, create a new user account to see if it occurs.
If the issue persists, you can contact Mozilla Support directly and use Internet Explorer (IE) during the time.
J
Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise,
regarding this product's performance or reliability.
Regards,
Linda

I want to use the speed dial extension when I start firefox. I have the option checked in speed dial settings but firefox does not open to the speed dial. How do I get this to work?

I want firefox to open up to the speed dial add-on so I can use it as my start page. In the speed dial options I have checked the option to start firefox in the speed dial but when I open firefox it doesn't open the speed dial.

Sorry, I don't use that add-on, and I don't see a SpeedDial support forum listed on the download page. <br />
Here is the SpeedDial homepage. <br />
http://speeddial.uworks.net/
http://speeddial.uworks.net/manual.html

HT1725 I have purchased and album and when it downloaded it came in the from of 16 separate single tracks how do I make it into one album ?

I have purchased and album and when it downloaded it came in the form of 16 separate single tracks how do I make this into one album ?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

HT1904 My iBooks say failed to load book because requested resource is missing? ?

I purchased three books that won't let me have access. Give me an error message that says "failed to load book because requested resource is missing. How do I resolve this problem?

Hello Akiva 1959,
It sounds like you have made some purchases in iBooks, and when you try to download them you get this error message that the resource cannot be found. I would report this issue to our iTunes Store support directly with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
All the best,
Sterling

When I click buy on my 2011 card it says I have unedited text in background plus missing pictures but pdf shows no missing pictures. How do I resolve this to buy card?

When I click Buy for a 2011 card, the message says I have missing photos, but a pdf shows nothing missing -- how can I resolve this?

ardenedra wrote:
When I click Buy for a 2011 card
Please explain what you mean by "Buy for a 2011 card" and what you did before you saw that message.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.

I have Mac mini 2.0/2x2gb/2x500/AP/BT, and i forgot the username and the password. How can I resolve the problem?

I have Mac mini 2.0/2x2gb/2x500/AP/BT, and i forgot the username and the password. How can I resolve this problem?

The username is the name attached to your Home folder - /Users/username/. If you don't know the password then it can be changed but you will need the installer DVD that came with the computer for the installed version of OS X. You have not provided that information.

I have purchased a book it appears in library but says failed to load book as resource is missing how do I resolve this????

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