I have purchased additional iCloud space. It shows I still have space, however my iPad mini shows I don't have enough space for the update for ios7. My photos are in the cloud, I guess, so why don't I have enough space?

If I delete photos on my iPad mini, can I still see them in iCloud storage? How do I free up more space on my iPad without removing photos?

If you delete photos from your iPad, they will also be deleted from iCloud and you'll lose them. Also, having additional iCloud space won't give you any more space on your device. You can't move any data to iCloud and delete it from your device. All you iCloud data is also on you device, and if you delete it from your device, it is also deleted from iCloud.
One option to free up space for the update is to delete the music from your iPad, then sync it back using iTunes after you update. (You can delete it all by going to Settings>General>Usage, wait for the apps list to open, then tap Music>Edit, then tap next to All Music.)
Also, if you purchsed the iCloud storage upgrade in the last 15 days thinking you chould use it to free up space on your iPad, you can call the Apple online store for your country and get a refund (1-800-MY-APPLE in the U.S. and Canada.)

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TS3992 I have purchased additional icloud storage and now when I try to back up it says. "Last Backup not successful" No reason or additional information.

I have purchased additional icloud storage and now when I try to back up it says. "Last Backup not successful" No reason or additional information.

Welcome to the Apple Community.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.

How long does it take for your iCloud storage to incase once you have purchased additional space?

Hi I have just purchased additional iCloud space, how long does it take before I can access this additional storage space?

Wiki activity has not been showing up on the Activities tab of our Profiles for some time now. This is a known issue that they are working on. I don't know if our staticstics is being updated. You new article looks fine, so it must have published. Your
profile still shows 16 articles. I will try to check if our statistics are being updated, but it could be the same issue we already know about (no Wiki activities in profiles).
Richard Mueller - MVP Directory Services

HT201318 i have purchased additional storage on incloud and cannot back up. can anyone tell me why?

I have purchased additional storage from icloud and cannot backup. Can anyone tell me why I cant backup?

Not being able to back up to iCloud can be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, tap your device under Backups, then tap Delete Backup. Then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.

HT204022 I have iPhoto, iOS, etc. all up to date.... however my iPad, iPhone, and Mac PhotoStreams all contain different pictures and aren't the same. Any ideas why? I'd rather not reset the whole thing if I don't have too.

I have iPhoto, iOS, etc. all up to date.... however my iPad, iPhone, and Mac PhotoStreams all contain different pictures and aren't the same. Any ideas why? I'd rather not reset the whole thing if I don't have too.

OK, restart in Safe Mode, this will clear some caches. It's possible one or more is corrupt. To restart in Safe Mode when you hear the start up tone hold down the Shift Key until you see a progress bar. Let it fully boot then restart normally and test.
Also I am assuming you have checked Finder - Preferences - General and see what boxes are checked in "Show these items on desktop." You can also mount an item in Disk Utility, simply highlight it and then look in the File menu for Mount.....

HT4623 I have a tmobile iphone 5 is their a reason why I don't have the update for ios7?

I have a tmobile iphone 5 is their a reason why I don't have the update for ios7?

Connect to itunes on your computer and try.

TS1398 I can no longer transfer photos from i photo on my mac to my i pad via iCloud. According to i photo the photos are on i cloud. There is plenty of storage space available. This happened after installing a new wi fi printer

I can no longer transfer photos from my mac to my i pad via i cloud
Accordong to i photo on my mac the photos are in i cloud
There is plenty of storage available
Don't know if it is just a coincidence, but problem arose after installing a new wi fi printer

There are apps such as Simple Transfer which allow you to transfer photos to/from your iPad and your computer via your wifi network - they will copy into the Camera Roll album in the Photos app on your iPad

How can I make extra storage on my phone when I have deleted any all data, pictures and files that I couldn't store in a dropbox and not have purchase additional storage?

how can I make extra storage on my phone when I have deleted any all data, pictures and files that I couldn't store in a dropbox and not have purchase additional storage?

Purchasing additional storage only applies to iCloud, not to the phone itself. You cannot purchase additional storage for the phone, only purchase a larger capacity phone. If you have deleted all of the content that you can, then that is all of the space that you have. What is it exactly that you are trying to do? Does this have to do with space for performing an OTA update of the iOS?

HT201318 Once I purchase additional iCloud storage, how do I get it to reflect on my account?

How can I add the purchased additional iCloud storge to my iCloud account?

Hello dunn1515
I have highlighted the steps from the article below on the process of upgrading your iCloud account.
iCloud: Storage upgrades and downgrades
http://support.apple.com/kb/HT4874
iOS 5 or later
Go to Settings > iCloud > Storage & Backup.
Tap "Buy More Storage" or "Change Storage Plan."
Choose an upgrade, then tap Buy and enter your Apple ID password.
OS X
Choose Apple () menu > System Preferences, then click iCloud.
Click Manage in the lower-right corner.
Click Change Storage Plan in the upper-right corner.
Choose an upgrade, then click Next and enter your Apple ID password.
Windows 8, Windows 7, and Vista
Open the iCloud Control Panel:
In Windows 8, go to the Start screen and click the iCloud tile.
In Windows 7 and Vista, choose Start > All Programs > iCloud > iCloud.
Click Manage.
Click Change Storage Plan.
Choose an upgrade, then click Next.
Enter your Apple ID password, then click Buy.
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Purchased additional icloud storage, card transaction went through, storage data has yet to be updated. what to do?

I purchased additional iCloud storage for my iPhone5. Transaction went through, but storage data on my phone has yet to be updated. The purchased additional 10G storage has yet to be reflected. What to do? Thanks.

Close out all the apps on your iPhone.
Restart the device.
Go into Settings > iCloud and check to see if your new storage has been applied.
If that fails, contact Apple Support to have them check your iCloud account for the purchase transaction. You may also want to make sure that your payment information is up to date.

I have set up icloud tool and I try to log in but it always fail showing error "you can not sign in because of server error", what can I do?

I have set up icloud tool and I try to log in but it always fail showing error "you can not sign in because of server error", what can I do?

Hello, Sameh.tolba.
Thank you for visiting Apple Support Communities.
I would recommend going through the troubleshooting steps in the two articles below when experiencing this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iCloud: Making sure that iCloud works with security software in Windows
http://support.apple.com/kb/TS4175
Cheers,
Jason H.

Itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

bradenfromwaikerie wrote:
itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?
because you do not have a 3rd generation device. The OS Version says so , otherwise you would be at 4.3.5 minimum and also Itunes is also always correct in determining if you have the latest OS ( if not it fetches the newest from Apple's Servers ) . And because a 2nd generation iPod stops at 4.2.1 you can't get the newest OS, because your device is old. Buy a new iPod , they have iOS5 preinstalled.

I have Firefox 5.0 and I noticed that in the Help-About 5.0.1 has been available. i did the update.. but after couplu of days the changes haven't been done and my FF changed to 5.0

I have Firefox 5 and I noticed that in Help->About 5.0.1 has been available, So i did the update. Yet when I check in the About Firefox box it says I have FF 5 and it is up to date. What could be the issue?

The update for Firefox 5.0.1 was only offered for Mac OSX due to fixes for the new 10.7 Lion operating system and to fix problems in Firefox created by Apple's recent update for 10.5 & 10.6. Windows and Linux Firefox 5.0 installations can't be updated to 5.0.1 - there's no need to update them.
Yes, 5.0.1 is what is being offered as the latest version for download & fresh installation for all three platforms, because the full download version needs to be the same for all platforms due to the way that server works. Firefox 5.0.1 for Mac OSX is different than 5.0, but on Windows and Linux they are the same, except for the number.
Yep, sounds confusing - I had to read the blog explanation 3 times before it sunk in why Mozilla did what they did.

Why is it on the photo app is that when you add your photos to new albums and when you are deleting from camera roll it will delete photos from everywhere so therefore once your photos are in the albums you have chosen you cannot delete f

Why is it on the photo app is that when you add your photos to new albums and when you are deleting from camera roll it will delete photos from everywhere so therefore once your photos are in the albums you have chosen you cannot delete from camera roll

Your photos are actually all in the Camera Roll. The album you create only contain pointers to these pictures. Albums are like music playlists; when you delete a song from the playlist it doesn't delete the song from your music library. But when you delete a song from your music library it will also be deleted from any playlists that it may have been in as well.

TS4002 I don't have Lion OS but have switched to icloud to keep my MAIL account working. However, now I find I'm missing SENT files for anything before July 2012. I logged onto iCloud thinking they might be online but they're not there either? Help!

I don't have Lion OS but have switched to icloud to keep my MAIL account working. However, now I find I'm missing SENT files for anything before July 2012. I logged onto iCloud thinking they might be online but they're not there either? Help!

Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other.

I have purchased additional iCloud space. It shows I still have space, however my iPad mini shows I don't have enough space for the update for ios7. My photos are in the cloud, I guess, so why don't I have enough space?

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