I have purchased adobe creative suit 3 and installed in my pc. my pc crashed and i tried installing the product in other pc. my serial number doesnt work anymore. what is the solution

i have purchased adobe creative suit 3 and installed in my pc. my pc crashed recently and i tried installing the product other pc. my serial number doesnt work anymore. what is the solution

Hello,
maybe you have to activate/deactivate first, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html >>> see "What is activation?" >>> Activation is the process ..."
Hans-Günter

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I have purchased adobe creative suite design Premium and it will not properly load onto my other laptop because my ist laptop crashed.

I purchased adobe creative suite design premium as a student and was supposed to be able to download it onto one more computer if needed and now because my other laptop has crashed I still need to use the software on my new laptop. the files load and I get the read only files but it won't set up like the original installation. What kind of company doesn't have customer phone representative service on software we pay big money for?

Since you say you are having a problem with files not downloading properly, below is an alternate site where you can download the trial version of the software thru the page linked below and then use your current serial number to activate it. If you are not able to find your version, if you identify it then a more direct link might be available.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
http://prodesigntools.com/tag/ddl

I purchased master collection cs6 in december 2013, but it reverted back to trial and serial number doesnt work anymore

i purchased master collection cs6 in december 2013, but it reverted back to trial and serial number doesnt work anymore

CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Hi, I have Adobe Creative Suite 5.5 Design Standard pack on CD drive and wish to install it onto my newly purchased Mac Book Air. Problem, there is no CD drive I can use.

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My hard drive crashed and I now have a new one installed. I have lost my purchased Adobe Creative Suite 6 Design Standard MAC OS. I have the reciept and product; can I reinstall it into the computer?

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Download CS6 products
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I purchased Adobe Creative Suite C2 and have been using it for years on the same computer no problem with using it. Recently upon opening Photoshop I received a pop up window saying due to Adobe Software security we need you to activate your CS2 software.

I purchased Adobe Creative Suite C2 and have been using it for years on the same computer without any problems with using it. Recently upon opening Photoshop I received a pop up window saying due to Adobe Software security we need you to activate your CS2 software. I tried, phone activation, web activation, nothing is working. I have the serial number and my Adobe account information. Any suggestions?

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I Purchased Adobe Creative Suite 5 Design Premium for Mac about 4 years ago and now every time i launch one of the applications it says "Trial expired"

I purchased Adobe Creative Suite 5 and Premiere Pro CS5 in late 2010 and I use the applications on a daily basis, until now. About a month ago I decided to create an adobe account and log in since it asks me every time, after i logged in the applications worked for about a day or two but on the third day i was getting an error that said trial expired on every CS5 application i opened except for Adobe Premiere Pro CS5 Adobe Bridge CS5 and Adobe Onlocation CS5, I no-longer have the original boxes with the serial numbers due to the fact that I moved about a year ago and the boxes with the serial numbers must have been accidentally thrown away (trust me i have spent hours looking for them, i opened every box i have). What can i do to get my products working again? To repurchase all of the products it will cost thousands of dollars that i don't have.
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Find your serial number quickly
Sign in, activation, or connection errors | CS5.5 and later
Contact Customer Care
Mylenium

I am retired. In my active years, I purchased Adobe Creative Suite 4 Design Standard and Dreamweaver CS5 for my Windows environment. I recently spent a fortune to migrate to Apple. I realize that my licenses are not recognized by Adobe. I am desperate

I am retired. In my active years, I purchased Adobe Creative Suite 4 Design Standard and Dreamweaver CS5 for my Windows environment. I recently spent a fortune to migrate to Apple. I now (and a bite late) realize that my licenses are not recognized by Adobe. I am desperate. I cannot afford the expense of buying or paying access to the software and, still, I need the tools for all those little things I do for enjoyment. What can be done?

The licenses are operating system specific, so one option would be to retain use of the Windows machine you had before the Mac.
If you want to try to use the older stuff on your new Mac you can try installing Windows emulation software such as Bootcamp.

I'm trying to purchase adobe creative suite 6 and am a student can you help?

Im trying to purchase adobe creative suite 6 and having trouble. I am a student. Can you help

For a limited time only, you get the $19.99 EDU Student Teacher offer as stated here at this link. http://www.adobe.com/products/discount-software-coupons.edu.html
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If you establish a student/teacher EDU rate, you could keep it that way and make it available to all students. Especially the ones who signed up first! Why is Adobe rewarding the laggards?
Message was edited by: creativeflows

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I purchase Adobe Creative Suite 5.5 Web Premium and I did not get Illustrator in my package. Can you check on that issue please!

I purchase Adobe Creative Suite 5.5 Web Premium and I did not get Illustrator in my package. Can you check on that issue please!

Web Premium does not contain AI.
Mylenium

I have a Adobe Creative Suite 6 Design Standard and Teacher Edition download for Windows, can I change the platform to Mac?

I have a Adobe Creative Suite 6 Design Standard and Teacher Edition download for Windows, can I change the platform to Mac?

You can request to swap languages/platforms for a latest version product if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

I have bought adobe creative suite 3 design premium for 6 year ago. Is it possible to update it. I am working on mini Mac 10.9.5.

I have bought adobe creative suite 3 design premium for 6 year ago. Is it possible to update it? I am working on mini Mac 10.9.5.

Thanks for answer and question
My adobe suite 3 is on CD. I didn’t installed it in my computer that time. I wait too long to bay a new computer. And now 6 year after it doesn’t fit to the Mac OSX 10.9.5 I bought in 2013. My problem is that the CD with programs cost much money in 2007. I read on Adobe webpage that there is a special offer for CS user (40% discount). How can i get it?
Mybe the best for me is to sell my suite 3 CD. The development goes too fast for me. It is too expensive to bay pr month full version creative cloud. My be the only solution is photoshop with lightroom.

How do I activate/download my Adobe Creative Suite onto a new macbook? My previous computer and download was for Windows on a Dell.

How do I activate/download my Adobe Creative Suite onto a new macbook? My previous computer and download was for Windows on a Dell.

The answer depends on which version of Creative Suite.
Either
install Windows on your Mac using Bootcamp or Parallels then install Creative Suite in the Windows Virtual Machine on your Mac.
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If CS6 then you can apply to Adobe for a platform swap
Order product | Platform, language swap
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Creative Suite 6
If CS4 or earlier then you're out of luck. You'll have to buy a new copy of CS6 for Mac or pay to join the Cloud.

I purchased Adobe Creative Suite 3 Master Collection Design Across Media Upgrade for Windows at a business closing. What do I need to find out before I can use it?

I purchased Adobe Creative Suite 3 Master Collection Design Across Media Upgrade for Windows at a business closing. What do I need to find out before I can use it?

I couldn't tell you what you purchased, and it might even be difficult for an Adobe employee to do so. The business could have a few options as far as what they might have purchased.
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I have purchased adobe creative suit 3 and installed in my pc. my pc crashed and i tried installing the product in other pc. my serial number doesnt work anymore. what is the solution

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