I have purchased online and downloaded the lightroom 5 for my mac, but it doesn't work.

Hi,
I have purchased online the lightroom 5 for my Mac.
I have downloaded and installed it, but when I open it I can only see a READ ME document with instructions. What do I have to do to be able to start using it?
Thank you
Ale

Hi,
as I’m using a Mac so I have download the file with .dmg extension, which is the one that currently doesn’t work.
I also tried to download the .exe one, but as expected when I double click on it, I have an error message that confirmed Windows is not supported.
Ale

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HT2404 I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!

I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!Help!

Here are a bunch of things that you can try to get the downloads to resume.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

Can anyone help? I have downloaded and installed the QuickTime MPEG-2 Component but it doesn't work.

I purchased the QuickTime MPEG-2 component for Quicktime as I am using Snow Leopard (10.6.8) and I want to be able to via MPEG-2 transport streams.
I paid £14.00 - everything downloaded and installed fine but it doesn't work and I am still unable to view the transport streams in Quicktime even though according to the website this is want the component will let me do.
I have rebooted several times, reinstalled both Quicktime and the MPEG-2 component and still nothing. I have then spent ages going around and around in circles on the website trying to find a way of emailing customer services or technical support to get some assistance but I just always end back in the same place no further forward.
Please can anyone else offer any suggestions - either how I can get it working or how I can get my £14 back from Apple!!

I purchased the QuickTime MPEG-2 component for Quicktime as I am using Snow Leopard (10.6.8) and I want to be able to via MPEG-2 transport streams.
I paid £14.00 - everything downloaded and installed fine but it doesn't work and I am still unable to view the transport streams in Quicktime even though according to the website this is want the component will let me do.
1) Suggest you reread the "Feature" details for the QT MPEG-2 Playback Component paying particular attention to the paragraph titled "Can transport streams be played?" which clearly states that this codec does NOT support the playback of transport stream (TS) files.
2) This codec can only be used with "classic" QT apps such as the QT 7 player, GarageBand, or third-party apps like the free MPEG Streamclip app.
3) The VLC player intrinsically supports TS files. MPEG Streamclip with the QT MPEG-2 Playback Component installed supports TS file playback.
4) MPEG Streamclip with the QT MPEG-2 Playback Component installed can also resave muxed TS file content as muxed program stream (PS) content which is then "playback" compatible with both QT 7 and QT X players (assuming you select an audio compression format compatible with both) or convert the muxed TS content to QT "edit" compatible compression formats if desired.
Please can anyone else offer any suggestions - either how I can get it working or how I can get my £14 back from Apple!!
Apple seldom makes refunds to people who successfully purchase software which they do not really understand how to use—cavaet emptor. It is difficult to make suggestions here without knowing more about your personal preferences and/or work flow requirements. I personally would keep the codec to enhance various playback, conversion, and editing options on my Mac.

I'm not able to copy and paste files from my mac to hard disk and usb. I have tried dragging the items to those devices but it won't work. I also have tried copying and pasting those files onto those devices but that doesn't work too. Can any one help?

I'm not able to copy and paste files from my mac to hard disk and usb. I have tried dragging the items I want to copy to those devices but it won't work. I also have tried copying and pasting those files onto those devices too but that doesn't work too. Can any one help?

Hi BobRz
Thanks for you suggestion but it didn't work - are there other ways for solving this problem? Or is it because my files that I want to copy and paste onto my hard disk etc are too big? (However there is space on my hard disk and it works on a PC)

I have Photoshop CS5. I downloaded the script for contact sheets. It didn't work. How do I do it?

I have Photoshop CS5. I downloaded the script for contact sheets. It doesn't work. How do I do it?

Adobe - Photoshop : For Windows : Photoshop CS5 Optional Plugins
Adobe - Photoshop : For Macintosh : Photoshop CS5 Optional Plug-Ins (Mac)
Optional Automate Plug-ins:
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INSTALLATION INSTRUCTIONS
Refer to the included ReadMe file that has plug-in descriptions and installation instructions.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Note these also work in the perpetual CS6 Windows version not the Subscription CS6 version. Some may work on the Mac however Picture Package(Contact sheet II) will not work on the MAC for Mac CS6 is 64Bit only and there was only a 32Bit plug-in for Mac CS6. There are 32bit and 64bit versions for windows. I install these manually....

I have purchased from Adobe (downloaded) the Photoshop 10 upgraded to 12 and The Lightroom 4

Please let me know how can I reinstall these programs once i have to format my mac book pro with OS X Mavericks?

Thank you for your reply that is most helpfull.
Best Regards
Luis Martin
No dia 17/02/2014, às 21:35, Ned Murphy <[email protected]> escreveu:
Re: I have purchased from Adobe (downloaded) the Photoshop 10 upgraded to 12 and The Lightroom 4
created by Ned Murphy in Downloading, Installing, Setting Up - View the full discussion
If you installed them by download then you will need to do the same when your machine is ready. If you upgraded to version 12 then as a minimum you will need to have the serial number from version 10 in order to confirm your eligibility for the upgrade activation. You do not need to have version 10 installed.
You can check your account online to see if there are links to download the installation files. If you cannot find them in your account, then here are links to find the trial versions elsewhere - you can activate them to full use using your serial numbers...
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements &loc=us
Lightroom 4: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5566
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I have songs both purchased online and downloaded from cd's that itunes is unable to locate. What can I do to get them back and make sure it doesn't happen again as this is the second time this has happened?

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Great, that's what I was looking for. Thanks for the quick response. I knew that that feature existed in this router, but I couldn't remember what it was called or where to find it.
The funny thing is, I recall distinctly setting up the DHCP reservation initially, but when I went to check it now, the reserved client list was empty. I have no idea how it could have become depopulated, thus opening the door for internal IP address reassignment of the Remote Desktop computer which led to the RDP ports no longer being forwarded to the right internal IP address and thus the failure of the Remote Desktop connectivity.

Hi, I have purchased design standard CS6 creative suite for a mac I dont have dvd though and need a link to download this product so i can enter my serial number

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Downloads available:
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Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
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Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

HT1222 The new iOS 7 update is killing the battery in my iPad. I have checked online and taken measure indicted to help this - but the battery is dead within hours. I am very frustrated. Can I undo this update??

The new software update - iOS 7.0.2 is killing the battery in my iPad. I have searched online and taken the recommended measures to decrease battery use, but within hours my iPad is completely dead. It would take days to kill the battery before this update. I am very frustrated. Can I undo this update???

This typically happens when some apps on the phone were interrupted by the upgrade. When it comes back up the app tries to resume and can not. You have to find and kill that app(s).
Do you have an Exchange account?
That is usually the culprit. Go into Settings and turn off all of the toggles for the Exchange account. Then reset the phone (hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears). When the phone powers back on, turn the toggles back on.
Do the same for all mail accounts if you don't have Exchange or that doesn't resolve the issue.
If it is not Exchange/Mail then it could be another app(s).
With iOS 7 you can control what apps run in the background. Go to Settings > General > Background App Refresh. This will list all of the apps that can run in background. Turn them all off and restart. If this fixes the problem turn on a few at a time until you find the one causing the trouble.

If connect iPad to my TV every time the clip is finished I have to disconnect and reconnect the iPad for new clip playing.

If connect iPad to my TV every time the clip is finished I have to disconnect and reconnect the iPad for new clip playing.

1. Why don't you purchase it from Apple? I'd be wary with eBay sellers - and, after all, Apple posts their stuff everywhere, even if you live in a country without a localized Apple store webpage or local (physical) Apple stores.
2. when it comes to adapters / cables like these, NEVER purchase ANYTHING non-Apple-manufactured! Most of the cheap(er) knock-offs don't work! That is, don't try to save on going for a cheaper alternative - it most likely won't work.
Here are the links:
http://store.apple.com/us/product/MD098ZM/A
http://store.apple.com/us/product/MC552ZM/B

I'm trying to download the trial for adobe indesign but it keeps failing and saying 'download error, please try again or contact customer support (49)' Can anyone help? I'm using a laptop on windows 8

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I have accepted iCal invitations with repeating events and they have since been deleted from the iCal on my Mac but won't delete from my iPhone. Help

I have accepted iCal invitations with repeating events and they have since been deleted from the iCal on my Mac but won't delete from my iPhone. Help

I experienced this issue as well.
Background:
I had opened an ICS attachment for a repeating event on my iPhone, which added the item to my phone's calendar. I did not have the option to delete the calendar entry from my phone, and the item did not appear on the calendar on my Mac. My phone is currently running iOS 7 (but the problem began quite awhile ago; I don't recall which version of iOS was installed when it started).
Solution (summary):
Create a new calendar, move the items that you wish to delete to the new calendar, then delete the new calendar
Solution (detailed steps):
Create a new calendar
On your phone, open the calendar app
Tap the "Calendars" option at the bottom of the screen
Tap the "Edit" button in the top left corner
Scroll to the bottom of the list and tap the "Add Calendar..." option
Give your new calendar a good name, such as "Delete me"
Tap "Done" in the top right corner to save the new calendar
Tap "Done" in the top left corner to finish editing the list of calendars
Tap "Done" to exit the list of calendars
Assign all calendar entries that you wish to delete to the calendar you created in step 1
Tap a calendar entry that you wish to delete
Tap the "Edit" button in the top right corner
Scroll down until you see the Calendar field (on an iPhone or iPod it's usually just below the bottom of the screen), then tap the Calendar field to bring up the list of available calendars
Tap the name of the calendar that you created in step 1 (e.g. "Delete me"); the screen should return to the main calendar entry page
Tap "Done" in the top right corner of the screen. You may need to then tap the "< Day" button on the top left of the screen to return to the main calendar view
Repeat the instructions in step 2 for each of the calendar entries that you wish to delete
Delete the calendar that you created in step 2 (this will delete all calendar entries assigned to this calendar)
From the main screen in the calendar app, tap the "Calendars" option at the bottom of the screen
Tap the "Edit" button in the top left corner
Tap the entry for the calendar that you created in step 2 (e.g. "Delete me")
Scroll to the bottom of the scren and tap the "Delete Calendar" option. You should be prompted with a warning that explains that "All events associated with this calendar will also be deleted."
If you're sure that the only items on this calendar are items that you wish to delete, tap the "Delete Calendar" button
Tap "Done" in the top right corner to exit the Edit Calendars screen
Tap "Done" to exit the list of calendars. You should now be back at the main view of the calendars app
Rejoice, your pesky repeating calendar events have been deleted
At this point all of the items that you assigned to the deleted calendar should be gone
Repeat the steps above for any entries that you missed
Post another message to this thread if this did not resolve your problem
minor edit for clarity made by ScottHooley

I have 3 iphones and sync the first one is ok but if i try to sync any other ones they sync with all with the samy stuff

i have 3 iphones and syncing the first one is good but if i try to sync any other one is sync up with all the same stuff as the first one

http://support.apple.com/kb/ht1495

I downloaded the viber on my mac,but it didn't run when i drag it in to application folder,what should I do?

I downloaded the viber on my mac,but it didn't run when i drag it in to application folder,what should I do?

Hi @saharhamdastpour -
I'm Dan from Viber.
Unfortunately Viber does not officially support Mac OS 10.6.8 - Viber is compatible with Mac versions 10.7 and above.
Note that you can find the list of supported platforms and OS versions here: http://helpme.viber.com/Knowledgebase/Article/View/472/0/supported-platforms
If it is your wish, upgrading your Mac OS version should solve the problem and allow you to install and enjoy Viber.
Thanks,
Dan,
Viber.

I downloades the creative cloud version indesign but how does it work?

i downloades the creative cloud version indesign but how does it work?

thank you. i didn't found it there earlier. But now i understand indesign wasn't fully downloaded yet.
now i see it in my applications, ik just had to be a little more patient..... ;-)
Thanks!

I have purchased online and downloaded the lightroom 5 for my mac, but it doesn't work.

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