I have recently downloaded Adobe Reader 10.0 but when in firefox on the internet I want to open a PDF file on Company Announcements from Sydney Morning Herald Share Market news all I get is a black screen - why?

Previously when I had Adobe Acrobat 8 on my computer when I clicked on the PDF file on the Stock Exchange through Firefox It would immediately open the file. I have tried to reload the earlier version of Adobe Acrobat but it they will not allow me to do so.

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

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I have a apple computer,I downloaded adobe reader and acrobat, but now it ask for a end user license

I have an apple computer, I have downloaded adobe reader and acrobat, but now I am asked the following,Before viewing PDF documents in this browser you must launch adobe reader and accept the End User License Agreement and relaunch browser<<<<<<But how you accept the end user license, when you can not even find the agree button

airplane wrote:
Before viewing PDF documents in this browser you must launch adobe reader and accept the End User License Agreement and relaunch browser
Did you do that: launch the standalone Reader (not the browser plugin) and accept the EULA?

I am having trouble running videos through Safari but not Google Chrome. All I get is a black screen. I have the latest adobe flash update and have enabled plug ins. any suggestions?

I am having trouble running videos through Safari but not Google Chrome. All I get is a black screen. I have the latest adobe flash update and have enabled plug ins. any suggestions?

Open System Preferences > Flash Player then select the Advanced tab.
Click Delete All under Browsing Data and Settings
Not empty the Safari cache.
From your Safari menu bar click Safari > Preferences then select the Advanced tab.
Select: Show Develop menu in menu bar
Now click Develop from the menu bar. From the drop down menu click Empty Caches.
Now try a video.

I have tried downloading Adobe Reader. It gets to 68% and stops. Why?

I have tried downloading Adobe Reader and it will only download to 64 or 68% and then stops. Could you please advise me why this is happening.

I can't help you with the "why", but it may help downloading the full offline installer from http://get.adobe.com/reader/enterprise/

To open "Java Preferences," you need to install a Java runtime, but you are not connected to the Internet. I have tried links that people have put on other discussions but all i get is a black screen please help!!

To open “Java Preferences,” you need to install a Java runtime, but you are not connected to the Internet. I have tried links that people have put on other discussions but all i get is a black screen please help!!

Try this link, warning, it's straight to download mode:
http://support.apple.com/downloads/DL1421/en_US/JavaForMacOSX10.7.dmg

I cannot get the Adobe TV videos to play--even the ones in my library--all I get is a black screen--

I cannot get the Adobe TV videos to play--even the ones in my library--all I get is a black screen--I have been ay from Adobe TV for several months--what has changed and how can I view the videos?

In Safari, open your Preferences, go to Advanced and check the "Show Develop menu in the menu bar"
This will add a new menu at the top.
Go to the Develop menu, User Agent and select a different choice which allows Safari to spoof different browsers, OSs and devices.
Selecting Safari for iPad usually works.
However, the choice is page specific. it doesn't stick if you go to another page, you need to repeat the procedure again.

How do I download PDF files using Safari. All I get is a black screen.

How do I download PDF files using Safari. All I get is a black screen.

Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.

Have recently updated Adobe Reader and now unable to open downloaded documents - Message received is could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email a

Have recently updated Adobe Reader and now unable to open downloaded documents - Message received is could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). When I check the file it shows Zero KB downloaded but the file appears - any suggestions?

Obviously your download was not successful.
What is your operating system? How exactly do you download such files?

Installer states it has been installed but all I get is a black screen. What can I do?

I have an iMac and I installed the Adobe reader to open messages and information. The installer stated I was finished but all I get is a black screen when i open a page that need the Adobe reader. What can I do to fix this?

Download and install AppZapper (it's a free trial)
Download the offline installer: http://get.adobe.com/reader/enterprise/
Save it, but don't run it yet.
Quit Safari
Open AppZapper.
Go to: Mac HD/Applications
Dragthe Reader 11 Application to AppZapper from there, and "Zap it".
Close AppZapper.
Go to: MacHD/library/Internet Plugins
Trash the AdobePDFviewer.plugin from there
Trash the AdobePDFViewerNPAPI.plugin also
Empty the trash
Mount the DMG and run the installer to reinstall Reader
When it finishes, reboot and open Reader from the Applications folder
Accept the License Agreement and then close Reader
Relaunch Safari
Go to: Safari>Preferences>Security and make sure that "Allow all other plugins" is checked
You should be able to open PDFs in Safari

Im trying to reset my ibook g4. when I hit command s all I get is a black screen. is there another way?

Im trying to reset my ibook. When I hit command s all I get is a black screen. And command r does not work.

There are some references, over a period of time, for some vintage
hardware models of Apple computers covering older software and
the keyboard commands haven't changed all that much. Some are
more directed at later OS X versions, in recent reference sites...
•OS X Keyboard Shortcuts:
http://support.apple.com/kb/HT1343
•Magical Macintosh Keyboard Sequences: (2004)
http://davespicks.com/writing/programming/mackeys.html
•TUAW Tip: keyboard shortcuts during OS X Startup: (2006)
http://www.tuaw.com/2006/03/27/tuaw-tip-keyboard-shortcuts-during-mac-os-x-start up/
Why were you trying to start in Single user mode or Command-line?
Do you have the OS X system install-restore DVDs?
Good luck & happy computing!

My iMac 8.1 was slowing down and had permissions problems. I backed everything up, and then re-installed. Now all I get is a black screen. Power+D gives me a hardware error message: HDD-1336. Help!

My iMac 8.1 (10.6.8 ) was slowing down and had recurrent permissions problems, mostly with Java. I backed everything up, and then re-installed from time machine. Now all I get is a black screen which says I need to reboot. Power+D gives me a hardware error message: 4 MOT/1/40000003: HDD-1336 or HDD-1327. When I reboot from the OSX CD and start disc utilities everything checks out OK. When I reload 10.5.2 from the OSX CD everything seems to work OK and no more permissions problems. But then I loose all my email and safari stuff. Anyone have any ideas short of going back to my old PC?

DonM. wrote:
Hi
Thanks for the help. No point in fooling around with it any more. Will I be able to use it as a monitor if I get a mimi mac?
Cheers. Don
No unfortunatley it's too old, you are referring to Target Display Mode which became avialble in 2009, your 2008 needs to have the HD replaced. I'd still do that if everything else is OK or you can simply buy a new MM and display or even a new iMac or an Apple refurbished iMac to save money.

All I get is a black screen...........

All I get is a black screen.
I am running OS10.10.
EVERYTHING is up to date.
Both are on the same wifi network.
iTunes will play from the iMac (10.10.1) to the Apple TV (7.0.1) video and audio no problem iPad Air 2 and iPhone 6 (8.1.1) also. I can NOT select Mirror iMac at all.
AppleTV is up to date also.
When i open the icon on the menu bar, I can see Mirror iMac and Extend Desktop.
Only Extend Desktop can be checked.
I have restarted the Netgear R7000 router (up to date), the AppleTV, and the iMac.
No luck.
Thanks in advance.

Mirror to iMac WILL NOT work. I try clicking on "Mirror iMac" from the Airplay menu but nothing happens. I tried restarting my router, restarting the computer... no luck. Also, I have never had the AirParrot software that people have mentioned on my machine ever. I'm using late 2011 27" iMac, apple TV (3d gen - 7.0.2) and OSx 10.10.1. Any ideas?

I cannot get itunes to play certain tv shows all i get is a black screen and the timer does not move what should i do?

I am trying to play a season on my computer but it will not play. The timer does not move and all i get is a black screen. Should i just repurchase the season. the season does play on my ipod.

http://support.apple.com/kb/ts3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport

I have recently downloaded Adobe Reader 10.0 but when in firefox on the internet I want to open a PDF file on Company Announcements from Sydney Morning Herald Share Market news all I get is a black screen - why?

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