I have recently purchased a macbook 2010, have downloaded os x but it hangs during set up.

I have recently purchased a macbook 2010, while trying to set it up after downloading os x it hangs (rolling beach ball). I have forced shutdown several times as it gets partially through set ups and then it hangs until i have to force quit again. Can anyone tell me if this is a software or hardware (processor) problem... thanks in advance for your help.

that is correct - what works in you ipad/iphone will not work in your macbook
i bought pages for my ipad/iphone - it works on my ipad and iphone but will not download and install in my Macbook

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HT1338 I cannot access my iphoto application on my imac as it says I have made changes in Iphoto using a newer version. We have recently purchased a Macbook Air and this has Lion (as opposed to leopard on the iMac) and we are sharing photos between the 2?

I cannot access my iphoto application on my imac as it says I have made changes in Iphoto using a newer version. We have recently purchased a Macbook Air and this has Lion (as opposed to leopard on the iMac) and we are sharing photos between the 2. I am awaiting the upgrade discs for snow leopard and then to Lion for the iMac but is there a way to access my photos until this arrives?

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I've have recently purchased a MacBook Pro 13. The system constantly gets frozen and unresponsive. No mouse control, neither do keys respond. Kindly help!!

Hi
I've have recently purchased a MacBook Pro 13. The system constantly gets frozen and unresponsive. No mouse control, neither do keys respond. Kindly help!! Thanx in advance.

I've have recently purchased a MacBook Pro 13. The system constantly gets frozen and unresponsive. No mouse control, neither do keys respond.
Even when not much of background processes are actuve except the default ones.
Kindly help!!
Thanks in Advance

I have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

i have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

If you bought/paid for them in the Mac App Store, you would just need to sign in to the MAS with the Apple ID you used to purchase them, go to purchases, and click install.
As for the limited licensing that Bordy brought up, the TOS for the MAS states:
"Apps from the Mac App Store may be used on any Macs that you own or control for your personal use."
If you installed them from an iWork disc, just pop the disc back in and reinstall.
Regards,
Gnomish8

HT1751 I have recently purchased a MacBook Pro. My iTunes library is on an external hard drive. What do I do next ?

Recently purchased a MacBook Pro.
I am currently setting it up to use. My entire iTunes library is on an external hard drive. What do I do next?

Quit iTunes.
Sign into another user account.
Hold Option, launch iTunes.
Select Choose library... and select the iTunes folder on the external.
Do this for all users.
NOTE: You must quit iTunes when switching users as the library can only be opened by one user at a time.

Hi, My desktop pc died recently. That was the computer that I used for my Itunes purchases. I have recently purchased a Macbook pro and tried to transfer info from the dead pc hard drive to my mac,how do I sync without losing apps?

When i try to sync my Iphone on my macbook pro I am told that I will lose any apps previously purchased while I was using a since crashed pc harddrive. I have authorized my macbook as a second computer but am not able to sync. Is there a way I can transfer my apps from my phone onto the macbook and then sync with my family members phones on the same account?

On the MacBook launch iTunes.
From the menu bar click Store / Authorize This Computer.
Now sync your iPhone.
Apple - Support - iPhone - Syncing

HT1277 i have recently bought a macbook pro and all looks good but ...

small problem with sent mail. Previously i had windows PC with mail through Yahoo. With an apple iphone i could send/recieve mail and sent mail (in particular) would sync on all devices - my guess is via yahoo. Hovever, on the new macbook it seems that the sent mail is saved only to the macbook and not to yahoo so i cannot see my sent mail from any other device.
Any ideas how i can fix this would be appreciated.

Check Mail preferences:

I have recently bought a MacBook Pro, and have downloaded my PSCS3 for windows on the windows side of mac, and then using Paralells, downloaded my pictures ( or opened directly in windows and downloaded, BUT by RAW CR2 files don't download?

I have recently bought a MacBook Pro, and downloaded my windows version of PSCS3 in Windows and am accessing it via Windows direscly or via paralells, BUT PS does not download my CR2 files, only the jpegs from my Canon 20D. PLease can someone help.
Thanks
W.L.L.

I don't have a Mac but use this Adobe TechNote to solve problems with RAW files in ACR:-
http://kb2.adobe.com/cps/407/kb407110.html

I have recently purchased MacBook Pro with Mac OSX 10.7.3 Lion and I would like to install Final Cut Pro 6 Studio2, and it came up with this error: 'you can't open application FinalCutProStudio.mpkg because PowerPc apps are no longer supported..pls advise

I have recently purchased MacBook Pro with Mac OSX 10.7.3 Lion and I would like to install Final Cut Pro 6 Studio2, and it came up with this error: 'you can't open application FinalCutProStudio.mpkg because PowerPc apps are no longer supported......Is there a way to run FCP6 on lion withoput this error? Any help would be appreciated.....

Hi Shane,
Just one more quesiton re: this topic, I am looking to get rosetta but do not have Leopard or Snow Leopard...
I read that it is not on Snow Leopard only on Leopard....so do I need to get only Leopard? Can u advise?
Alternatively I do have Mac OS X Tiger so is it on this and can I install it from here?
Please excuse my lack of knowledge here, just trying to get my FCP 6 up and running asap....
Best Rgds.

I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?

I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?

nidubs wrote:
I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?
Why would they?
Do you have Automatic downloads enabled? Note this only works for items purchased after it is enabled.
-> iTunes Store: How to enable Automatic Downloads
Also, see this -> Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have used Airport Time Capsule with my iMac for several years. I recently purchased a MacBook Air and when it tried to backup to Time Capsule it couldn't because Time Capsule is full. How can I now use the 3TB Airport Time Capsule to back up both?

I have used Airport Time Capsule with my iMac for a couple years. I recently purchased a MacBook Air and when it tried to backup to Time Capsule it couldn't because Time Capsule is full. How can I now use the 3TB Airport Time Capsule to back up both the iMac and MacBook Air? I don't mind losing earlier backups. I have excluded some items from backing up, but since the Airport Time Capsule is full, I can't even begin to back up the MacBook Air.

On your Mac.......
Open Finder > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the smaller window that appears
Click on the Disks tab at the top of the window
Click Erase Disk
On the next window that appears, select the Quick Erase option, then click Erase
The operation will only take a few minutes.
Now you are ready to start new backups of both Macs. Back up one Mac first, then back up the other. Do not try to back up both Macs as the same time.

I have a mac computer 3.2 Ghz intel core i3 with memory 4GB 1333 MHz DDR3, I have recently purchased an new macbook and have yosemite software and iCloud . I can no longer us my mac to open up recent numbers documents from my macbook. I am unabl

I have a mac computer 3.2 Ghz intel core i3 with memory 4GB 1333 MHz DDR3, I have recently purchased an new macbook and have yosemite software and iCloud . I can no longer us my mac to open up recent numbers documents from my macbook. I am unable to upgrade to allow me to get the current numbers version on my mac. What do I need to do to get all my machines woking in harmony again

On each machine turn on iCloud and sync all the available apps. Apple explains how to set up iCloud in http://www.apple.com/icloud/setup/
After doing this run software update on each machine and install all the suggested updates. If you still need help installing the most up-to-date versions of iLife and iWorks open the Mac App Store - click the Purchased tab and update all that need to be updated.

I have a POP Verizon e-mail address on my iMac and use Mac Mail v3.6. I recently purchased a MacBook Pro and would like to sync the e-mail so that they're the same on each machine. I've learned I must switch to IMAP...how is this done?

I have a POP Verizon e-mail address on my iMac and use Mac Mail v3.6. I recently purchased a MacBook Pro and would like to sync the e-mail so that they're the same on each machine. I've learned I must switch to IMAP...how is this done? Please dumb it down as best you can. I have this great fear that I'll lose all my e-mails in the process.

I have a POP Verizon e-mail address on my iMac and use Mac Mail v3.6. I recently purchased a MacBook Pro and would like to sync the e-mail so that they're the same on each machine. I've learned I must switch to IMAP...how is this done? Please dumb it down as best you can. I have this great fear that I'll lose all my e-mails in the process.

I have a Macbook 2007/08 model and the charger has decided to pack in. I have also recently purchased a Macbook Pro 2013 model and would like to know if there is an adaptor available that I can use on my Macbook Pro charger to charge the Macbook

I have a Macbook 2007/08 model and the charger has decided to pack in. I have also recently purchased a Macbook Pro 2013 model and would like to know if there is an adaptor available that I can use on my Macbook Pro charger to charge the Macbook.

You can get a new third party 60W power adapter on eBay for under $20.
http://www.ebay.com/sch/i.html?_nkw=macbook+power+adapter&_sacat=0&_sop=12&_dmpt =Apple_Laptops&_odkw=macbook+power+adapter&_osacat=111422&_trksid=p3286.c0.m270. l1313
Or for $80 from Apple http://store.apple.com/us/product/MC461LL/A

I am using a late 2008 macbook and have recently purchased a WD Passport Ultra 1TB to use for storage. I have formatted the drive and successfully moved files onto the drive, however now I am unable to locate the drive within FINDER. Please HELP!

I am using a late 2008 macbook and have recently purchased a WD passport ultra 1TB drive to use as storage. I have successfully formatted the drive, and moved files from macbook onto it, however now I cannot locate the drive within FINDER, even though it is showing within disc utility. Please HELP!!!!

Welcome to Apple Support Communities
Open a Finder window, and your external drive should show up in the sidebar, under "Devices".
A different way is to go to Finder menu (in the menu bar) > Preferences > General, and tick "External disks". If your external drive is detected by OS X, it will show up at the top right corner of Desktop, so double-click it to access to the content.

I have recently purchased a macbook 2010, have downloaded os x but it hangs during set up.

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