I have recently purchased one of your products Order number AD014142539(2). Please let me have a refund The product did not work for me.

how do I get my refund?

Hi,
I have cancelled your subscription for the order no.AD014142539.
You will get the refund in 7 business days.
Regards,
Florence

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TS1814 I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!

I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Try this:
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Hi, i have Ipad 4 the mic is not working skype account can you tel me what i can do to get it working.

Hi,
i have ipad 4 the mic is not working for skype account can u tel me what i can do to get it working?

No Japanese carrier provides unlocking services. Therefore, your phone must have been hacked to unlock it. That hack was removed when you updated the software. You need to be a legitimately unlocked phone.
Best of luck.

I have a licensed copy of Adobe Acrobat X Pro for Windows. I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS? Can anyone assist me with this conversion? Best, James.

I have a licensed copy of Adobe Acrobat X Pro for Windows. I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS? Can anyone assist me with this conversion?
Best,
James.

you cannot use your pc license to install on a mac. you would need a separate license (and serial number) for that.
adobe allows platform swaps, but only with the latest (xi) version, Order product | Platform, language swap
your option to use acrobat on a mac are to upgrade to acrobat pro xi and change platforms, use a windows emulator (parallels/boot camp etc) on your mac or swap with a third party.

I purchased a program on Mac App store and the program does not act as it should, also was required to pay up front whereas had I went to the web site, ibank 4 I would have had 30 days free trial an would have found that the program does not work.?

I purchased a program on Mac App store and the program does not act as it should, also was required to pay up front whereas had I went to the web site, ibank 4 I would have had 30 days free trial an would have found that the program does not work.?

Free trials are not available through the Mac App Store.
Apple is not here. Apple does not answer questions here. This is a user to user support forum. There are only folks here who use Apple products.

I have the iPad 2 16GB, bought it in August 2011, I worked perfectly but in mid-August 2012 I took her to the store because the microphone did not work reviewed and changed me, but to my surprise that the new iPad had the problem is disconnected WIFI sign

I have the iPad 2 16GB, bought it in August 2011, I worked perfectly but in mid-August 2012 I took her to the store because the microphone did not work reviewed and changed me, but to my surprise that the new iPad had the problem is disconnected WIFI signal I have to be glued to the router, and I did everything he says is supported by the Apple and all other pages and forums regarding this problem is not solved and always disconnects when connected always disconnects again!! passing will be settled as no longer factory warranty although it has neither the three months I renewed new, please help because the investment has been great and I can not use only as "a mirror" I'm waiting a true solution, thanks ....
Sincerely,
Catlos

This does help me because I am pondering on wether to buy an airport extreme to solve my ipad 2 connection woes. I have an extremely old router dLink 524....but I have NEVER had any problems with it at all ever. My xbox connected great to it and netflix ran flawless through my xbox.....now I have an ipad2 and an apple tv and they are BOTH having horrible connection problems. I have read most of the forums on how to fix it by changing the settings on my router but since mine is so old I couldn't do some of the suggested solutions. So here I am debating on whether to spend all this $ on an airport extreme? I am just hoping that if I go and purchase this, my connectivity issues problems will go away like yours did. Just wondering if you have ATV as well and if the AE solved its problems? I have read about AE solving ipad2 wifi problems, I'm just hoping it will solve my ATV as well.
**Glad they didn't "moderate into extinction" your post yet, lol, Thank

I have rented a movie in itunes and i wan't able to watch it because the sound did not work can i get my money refund

i have rented a movie in thru apple tv and i wasn't able to watch it because the sound did not work can i get my money refund so i can rerent it

Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

Accidentally removed from,sharing and permissions the admin user,and now i do not when i find the home icon at my computer i do not have permmission,and the mac does not works properly,lots of question mark at the dock ,please help

accidentally removed from,sharing and permissions the admin user,and now i do not when i find the home icon at my computer i do not have permmission,and the mac does not works properly,lots of question mark at the dock ,please help

I'm going to assume that since you deleted your hard drive and all its files, you had a backup, yes? If the backup has an OS (bootable clone), then you can boot into it by holding down the option key when you start up you iMac and choose the backup drive. Then use Carbon Copy Cloner or Super Duper to copy the files back to your iMac.

Yours sincerely! I just bought a Sony DCR-SD1000 camera only when installing the cd drivers not supported by the operating system Machintosh. I've contacted the seller said the store did not provide for the apple os. How can I move all the files on the ca

Yours sincerely! I just bought a Sony DCR-SD1000 camera only when installing the cd drivers not supported by the operating system Machintosh. I've contacted the seller said the store did not provide for the apple os. How can I move all the files on the camera the port out is to use a USB data cable to a laptop for my macbookpro can not read the contents of the file and the camera. I also want to use the lens on the camera as a substitute for the embedded camera on my macbookpro, what should I do to replace the embedded camera on macbookpro with sony camera so that the camera could be more variety and can I record when I turned macbookpro . Please help for this so that I can quickly capture the results from sony camera to my macbookpro. Thank you.

See this page http://macosx.com/forums/networking-compatibility/296947-sony-camcorder-my-mac.h tml - might be some helpful tips there.
Clinton

Hi - I created a form in Adobe Livecycle and have a button on it to send the form via email. the button did not work and i looked online and saw where you could change it to a regular button and enter the email for it to go. it worked, but only for thos

Hi - I created a form in Adobe Livecycle and have a button on it to send the form via email. the button did not work and i looked online and saw where you could change it to a regular button and enter the email for it to go. it worked, but only for those with adobe pro. i could not get it to work with reader. is there a way i can make it work for reader?

Noted.
The LiveCycle user to user forum is across town at:
Adobe LiveCycle
Be well...

How do I set up a mail group on mac mail? All the advise on line seems to refer to 'address book' and I only have 'contacts'. The guidance does not work when using 'contacts' - can anyone help me?

How do I set up a mail group on mac mail? All the advise on line seems to refer to 'address book' and I only have 'contacts'. The guidance does not work when using 'contacts' - can anyone help me?

Create a group and send mail
http://www.dummies.com/how-to/content/how-to-create-a-basic-contact-group-in-mac -os-x-li.html
http://www.macworld.com/article/1165582/how_to_email_groups_with_mail.html
Best.

I bought creative suite cs6 design standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged - none of the program items work at all. File size for installation seems very small for a product of this

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Lalalaladog where did you download CS6 from? I would recommend downloading the installation files for Creative Suite 6 Design Standard at Download CS6 products

I just bought the iphone 4s and when I have loss calls the telephone does not work?

I just bought the iphone 4s and when I have loss calls the telephone does not work?
i cant turn off, i cant do anything
should I droop it?

I know this sounds really basic, but did you remove the protective plastic film? I was going to leave mine on for protecting the screen and had the same issue. I removed it as it was the source of the problem.
Good luck!

I started the OS system from a backup hard drive. Now My Adobe products doesnt work. "the licensing does not work for this product" Error code 150:30. Help me please!!

I started the OS system from a backup hard drive. Now My Adobe products doesnt work. "the licensing does not work for this product" Error code 150:30. Help me please!!

Reinstall the software properly. migration/ backups do not work due to the specific requirements of the activation system.
Mylenium

TS3474 Ipod is showing a unhappy face with the apple website for the iPod support. I have reset it but this did not work. any suggestions?

Ipod is showing a unhappy face with the apple website for the iPod support. I have reset it but this did not work. any suggestions?

See here: iPod displays a sad iPod icon
And here for more troubleshooting.
https://discussions.apple.com/message/2369954?messageID=2369954#2369954
B-rock

I have recently purchased one of your products Order number AD014142539(2). Please let me have a refund The product did not work for me.

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