I have replaced my ibook hard drive but when I start up I get a folder with a flashing question mark. I have tried installing the OSX disk using the "C" key but can't get any further than the flashing "?." What do I do? What is the problem?
I have replaced my ibook hard drive but when I start up I get a folder with a flashing question mark. I have tried installing the OSX disk using the "C" key but can't get any further than the flashing "?." What do I do? What is the problem?
Which iBook do you have?
http://support.apple.com/kb/HT1772?viewlocale=en_US
Which version of the OS is installed, and which version are you trying to install?
You could try starting up with Startup Manager and see if it will allow you to select the OS X install disc as the startup disk. If so, maybe you can proceed from there. I would recommend repairing the hard drive first since you are evidently having a bit of a problem with it.
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I have replaced my faulty hard drive on my macbook air 1.1 with a new ssd, I need to reinstall the original software,where can I find this on the apple site?
There is no download for the software. The factory software that you are looking for is called ilife. It is all of the software that would have came preinstalled with your mac on your original hard drive when you first bought it. You will have to get new software on your computer. This might actually be a great opurtunity to upgrade to Lions. Search the Lions software in the mac store and it will come up. Click add to cart and check out. The price for it is $20. I defientely recomend Lions, it has alot of new great features. Then wate for the install disk to come in the mail. when it come just pop it in and follow the step by step instructions. If you dont want to upgrade to lions however you can download the ilife package from apple.com for a small price. Hope this helps.
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I have replaced my old hard drive with a new SSD drive. Can I restore a complete Time Machine backup
I have replaced my old hard drive on a MacBook Pro midyear 2010 with a new SSD drive. I have a complete system backup of my old drive in an external hard drive using Time Machine.
Questions that I would like to get answered.
1) Can I connect my external hard drive to the macbook pro and use that to boot up my machine by pressing and holding down the Options key? Once booted up successfully, can I use Disk Utility to format the new SSD and then restore the complete time machine backup?
2) If that is not possible, can I use my old drive which I can connect using a USB adapter and use that to boot up by following the same strategy as listed in Step#1 above?
3) If neither options are possible, do I need to use a bootable USB drive for Mavericks OS X to boot up the machine,
I have Mavericks OS X ( 10.9.6) and I do not have a DVD of the OS.
Any help is appreciated.Let me first document the steps that did not work and then I will document the steps that worked.
1) Replaced the hard drive with SSD.
2) Connected the original hard drive using a USB adapter to the MacBook to make it behave like an external device.
3) Powered on the machine and on hearing the chime pressed Command-R to start in recovery mode.
4) Chose the Disk Utility option to erase and format the SSD. The format chosen was Mac OS Extended Journaled.
5) Once the formatting was done, then clicked on the "Restore" tab in Disk Utility
6) In the Source field, dragged my original hard drive from the left pane and placed it in the field
7) On the destination field, choose the new SSD drive. Clicked on "Restore". Gave me a warning, accepted the warning and the restore was under way.
8) I had 236 GB to restore so took 3.5 hours before it was done.
9) Disconnected the external hard drive ( my original internal HDD), shut down the machine and powered on again.
10) Heard the chime and after that it was a white screen with no Apple logo.
Was visibly upset and started thinking what my next move will be. Then tried these steps
1) Again powered off the machine.
2) Connected my internal HDD once more as an external drive
3) Powered on and on hearing the chime, pressed Command-R as before
4) Once the OS X utilities screen popped up, this time chose Install OS X
5) Erased the contents of SSD once more and reformatted it using Mac OS Extended Journaled.
6) Installed OS X by following the prompts.
7) Once the OS was installed, I was presented with an option on how to transfer data to this new Mac
8) Chose the option to move the data from my original HDD.
9) Took another 3 hours to move the data.
10) Removed the original HDD once the transfer was complete, powered down the machine and started it once more.
11) Booted successfully and all my content is now accessible on the new SSD.
Moral of the story - It is the spirit that counts. -
I have a 1TB external hard drive (NTFS) that has all my files from my old PC, how do I create a partition on it for HFS without formatting it so that I can use it for Time Machine and the like?
There aren't any 3rd party apps or anything. I use PC's and Mac's at school and the only computer connected to a printer at my house is a PC so i need access to both
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we would be grateful for any help
Hello howard420,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
A flashing question mark appears when you start your Mac
http://support.apple.com/kb/ts1440
Best of luck,
Mario -
tried hard drive in another g5 but with the same result.can anybody suggest what might be wrong
had the same result on other g5 blue screen finder folder with question mark. i put the hard drive in the bottom bay of my g5 after and ran disk repair said disk ok .reparaired permissions tried hard drive in top bay again but with same result.
do i just disconnect the two connections on hard drive and then try your second suggestion? -
Won't load past question mark, MacBook 13 2012
Maybe you should post it in the Mac forum. This is iPhone forum.
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I have Pages 09' and I have installed/updated to Pages 5.1 (when my computer initially asked if I wanted to update) - Now I can't open any of my older documents? Prior to this, I would open documents and it would be the 09' version. Then I would open documents and it would ask to be updated to the new version, even though it looked like the new version anyway. I would say yes, and that would be the end of it. So when I try to open up a document, it asks me to go to the ap store and update to the new version of pages, so when I go to the ap store, it says it's already installed/updated. What do it do?
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
My daughter's old I Mac won't start. It is not backed up. We want to get some things off of it if we can.
When we turn it on, we get the Apple logo with spinning wheel for awhile, then a question mark briefly and then a sky blue blank screen. Is there any hope of getting this to work? This computer is out of warranty. Does it seem that if we reinstall the Operating System we might find old data?First try restarting with the original install disc an run Disk Utility to repair the drive. If you have to re install the OS make sure you select archive and install or else everything will be lost.
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I have no other accounts.
If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
Help! Help! Help! Can not reinstal vista after replacing a new hard drive
Can not reinstal vista after replacing a new hard drive (1TB WD 10EZEX) in HP Pavilion a6658f Desktop PC with recovery disc.
I saw in the screen:
"Windows setup could not configure windows to run on this computer's hardware"
Product:
HP Pavilion a6658f Desktop PC
OS: pre-installed window vista with sp1
Product number: FK575AA
Bought in Canada
Thank you.Thank you so much Lisa27,
win vista installed to new WD 1tb hard drive. How?
1. use http://support.wd.com/product/download.asp?groupid=606&lang=en
>Data Lifeguard for Windows , write zero and to test the new hard drive,
2. use Acronics true image 2013 to do partition on the new HD, and then to clone from the old HD to new HD.
3. down load Intel Rapid Storage Tech to fix the Issues with Windows Vista* and Intel® RAID (without it, Window mail can not be opened.
Thank you very much for all your guys again and the support form WD support team. -
One day ago I inadvertantly removed my applications folder. In it's place is a folder with a black question mark which appeared after I attempted to open up the applications file. Also, previously when I clicked on the file applications would open in a fan display. Could I please get some assistance with this?
...removed my applications folder.
From where? And to where?
If you trashed it and emptied the trash, what backup, if any, do you have? If it's still in the Trash, move it back.
If no backup, reinstall Snow, which will give you the version as of the DVD you use, then update back to 10.6.8, and run all other needed updates, including any security updates. This should save all your third party programs, as well as settings.
The white puff of smoke is nothing, it only means you moved it out of the Dock. If you still have it, or had it, as soon as you open it it would reappear in the Dock. The item in the Dock is only a kind of alias. -
Hi I installed a new hard drive in my Mac mini osx lion an when I turn it on I get a flashing file with a question mark. I tried holding command and R keys when turning it on but the recovery fails to work. I can hold the option key at start up and choose my network, then Internet recovery shows up with an arrow pointing up. When I click on the arrow Internet recovery fails and all I get is a globe with a triangle on it with an exclamation mark on it, and under that it says
apple.com/support
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Does any one know how I can fix this without a recovery disc? ThanksI just want to add to this, in case someone else searches for this error on Apple Support (google doesnt cover apple support.. how clever is that?)
I had the same error. And i had a Computer that had worked, with a SSD drive and 16GB upgrade done by the owner himself.
I tried swapping with a Mechinal Harddrive, no luck.
Kept the Mechanical drive in, and tried with some other Ram, it worked..
So for me this error and after reading the other responses can be boiled down to a Harddrive problem or Ram issue.
It was Ram for me.. -
I have had to replace a faulty hard-drive on my imac. Some applications (incl iphoto) are telling me that my OSX (10.82?) isnt recent enough to use the application. I need 10.9. I have upgraded to Maverick but this remains the case. Any help?
If your Mac is from the age of Mac OS X 10.8.2:
How to find your Mac's model and age?
Contact AppleCare to request the prebundled iPhoto be uploaded to the Mac App Store, or the Mac App Store support.
This is just a user to user forum. This link goes direct to the Apple Store support:
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=MacAp pStoreAccountandBilling -
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