I have reset my Mac password, but still am not able to download new software due to unrecognized password!!

Please help me reset my password to "set-up." I have already reset my Apple password, but am still not able to download new software.

Are you the administrator on  the macbook and are you the only account? In system preferences-system accounts,. You have all the users for the macbook. At the top you have password and login. you should be in password. On the left is the accounts. You should click on the one that is the administrator account. On the right is a bar that says change password. You click on that. It will go to another screen wear you enter your old pasword and then you new password. Then verify, then add hint if you want . Then click change. Do you see a little box with a key in it beside the enter new passward, that is for keychain. Your admin. password and keychain passwords have to match. That lets you download and open accounts, do updates ect. Doing this way sets admin and keychain pasword. If you keychain password is different than you admin password, that will stop you from downloading new software. Go to apple -support and beside support in search type in KB/h1631 then hit return. That explains keychain an how to change it if you have to.

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