I have someone elses credit card information on my account.

I was trying to purchase a song on my iTunes account. I logged in and was asked to verify my billing information. In my account I had someone elses credit card number, expiration date, name, address and phone number. I emailed iTunes support 24 hours ago and have not received a reply yet. I called support and the man could not explain the issue. Nor did he seemed concerned. I asked if he was going to report this or if there was some sort of security department I could reach and he said no. I do not feel comfortable simply changing the information back to my information if there is some sort of issue. What if my information is showing up on someone elses iTunes account?! I'd really like to see this issue addressed by Apple. I also have a screenshot of the issue.

I am on hold with them now with ethe same issue.
Basically i had a mobile me back when it was .mac which most of my purchases were made on . When I changed my mobile me name i still used the old account seeing it had all of my purchases on it.
After moving to Lion and icloud i am seeing syncing isses with having 2 diffrent apple id's. When i signed into my most recient account ( the one I am trying to switch to, my most current apple id and now icloud account) there is someone's information that is not mine.
I am currently on hold while they research the issue but like stated above I am not very comfotable havings tis issue seeing the possibility of it happening in reverse. Is apple even notifying these people? I will post with update as soon as they come back on the line

Similar Messages

  • Someone elses credit card information is on my acc...

    I rarely use my SKYPE account but received emails today that someone had applied credits to my account. Rather than responding to the email I logged directly into Skype.  I found my account (which is not linked to Facebook), with my details and picture, and someone elses credit card information who had purchased a credit.  I also noted that there were several SMS text sent to Spain within seconds.  
    I have changed the password but can't find anyway to remove the credit card information or what is the best way to report this issue.
    Thanks,
    scolbeth

    I think you may need to contact customer service for further advice regarding this matter.  
    http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • HT1918 Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?

    Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?

    From that HT3702 page :
    If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
    You might see authorization requests on your online statement. These requests aren't actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.
    The number of days that it takes to diappear varies by bank, but it's usually a few days - though with the weekend coming up it might take an extra day or two

  • Hi I need help please .... I have my credit card information in my account ... But I wanted to delete

    Hi I need help please .... I have my credit card information in my account ... But I wanted to delete & I like too add a App Store card

    Hi, Ajchenicholas. 
    Credit cards attached to an Apple ID can be removed and payment method changed to none as long as there is not an outstanding balance.  The article below will walk you through this process. 
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918
    You can always add an iTunes Gift Card to your account at any time.  Here are the steps that will walk you through adding an iTunes Gift Card. 
    iTunes Store: How to redeem a code
    http://support.apple.com/kb/ht1574
    Cheers,
    Jason H.

  • HT2204 Althrough I have updated my credit card information, but still unable to use the apple ID.

    Althrough I have updated my credit card information, but still unable to use the apple ID.

    If you are making use of a "subscription" desktop application the subscription has to be "active" (paid up).
    Once your updated info is processed you'll be able to use the subscription application.
    As Bernd wrote - Adobe Reader is free (download, install, use).
    Be well...

  • HT2534 what if i place a credit card information in my account and i have purchase a free apps will i be charge on that?

    what if i place a credit card information in my account and i have purchase a free apps will i be charge on that?

    geneviemaude07 wrote:
    there would be no hidden charge to that?
    Hidden or otherwise, no charge...
    I'm not sure that you can remove your credit card information once you have added it. I think you will just have to live with the fact that Apple has your credit card number. Of course, that could be quite useful on the day that you decide that you want an App that does need paying for.

  • I lost my Ipod touch yesterday. Can I disconnect my credit card information from my account and thereby eliminate that liability?

    I lost my Ipod touch yesterday. Can I disconnect my credit card information from the account to avoid someone accessing my account and charging on it?

    No, Apple cannot locate your iPod for you. If you didn't have Find My iPod set up before you lost the iPod, there's no way to trace it.
    Regards.

  • How do I remove credit card information from iTunes account?

    How do I remove credit card information from iTunes account?

    If you have an unpaid balance or payment due, you can't select None as your payment type.
    To see which order you need to pay for, view your purchase history.
    When you sign in to the store, you may see a message that there was a billing issue with your last order.
    Click the Billing Info button to see the order.

  • HT3702 I was send an email from apple asking me to update my credit card information or my account will be cancelled within 48hours is this a valid email from apple or fraud ??

    I was send an email via apple stating that I need to update my credit card information or my account will be cancelled in 48hours. Is this a valid email or fraud. I had the iphone for more than 2 years and did not receive a similar email

    It's a phishing attempt to get your account and payment details (Apple don't send emails like that) . If you still have the email then you could forward it to Apple : [email protected]

  • How do I delete my credit card information from my account?

    How do I delete my credit card information from my account?

    Hi Jill1963,
    Welcome to the Support Communities!  The article below will help you change your iTunes Store account billing information:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    Cheers,
    - Judy

  • HT1918 I have blocked my credit card on my itunes account, and was told to go in and click none so that I can still push through free apps and songs already purchased to my phone and I can not find it anywhere

    I have blocked my credit card on my itunes account, and was told to go in and click none so that I can still push through free apps and songs already purchased to my phone and I can not find it anywhere

    I had the same problem. Go back into Verizon Tunes. At the bottom of the screen you should see 3 dots. Touch them and that will bring up additional choices, one being Downloads. In the Downloads choice is 2 bars. One bar is Pending Downloads (aka Music Inbox) the other bar shows your download history.

  • TS1646 I need to delete either my Itunes account or delete the credit card information because my account has been hacked.

    I need to delete either my Itunes account or delete the credit card information because my account has been hacked.

    You can't delete an account, and all of the account's downloads will remain tied to the account.
    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    If you haven't already done so then you may want to contact iTunes Support to let them know : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 How can I change my credit card information if I don't have my old Credit Card Information. and I'm using a new computer?

    I recently purchase a new computer and I don't any the information to my old credit card how can I update my credit card information without the old credit card numbers?

    Randeg,
    Updating your payment information on your account is important. We want to make sure everything continues to work great for you. You can find steps to make payments and update your payment info at http://vz.to/1DCttSE!
    AndrewT_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • HT1918 How do I remove credit card information from my account and only use iTunes cards?

    I put my credit card information in to purchase an audiobook because I didn't have enough redeemed iTunes $...and now I'm not able to remove my credit card. I've since redeemed more iTunes cards, and iTunes won't let me use the credit on my account, it still keeps going to my credit card. HELP!

    Hi Alexis ...
    I need to change my last name and address on account.
    Help here >  How to change the name you use for your Apple ID
    I would like to remove credit card info from account and only use iTunes prepaid cards.
    Help here >  Create an iTunes App Store account without a credit card

  • HT2534 Remove credit card information from iTunes account

    I have an existing iTunes account and want to remove my credit card information so my daughters can only use iTunes gift cards.  Is this possible?

    If you have an unpaid balance or payment due, you can't select None as your payment type.
    To see which order you need to pay for, view your purchase history.
    When you sign in to the store, you may see a message that there was a billing issue with your last order.
    Click the Billing Info button to see the order.

Maybe you are looking for

  • Duplex print with Report 6i on SUN Solaris

    Dear All, I would like to know if it's possible to print in duplex mode using Report 6i on SUN Solaris. If yes! show me the way.Thanks for help.

  • In-app purchasing for Android & iOS

    Hi, I have developed an AIR mobile app for both Android and iOS devices. Now, I want to sell my app through Google Play and Apple stores. 1. How to implement in-app purchasing for Andorid and iOS in my AIR app 2. Does Adobe have support for implement

  • Trouble with attaching PDF

    Recently downloaded Reader XI and now am unable to attach PDF document to my yahoo email. Any help would be appreciated.

  • Message Manager

    Hi, I have few q' s which i felt will get answered over here. a) Is it possible to count the number of messages that gets collected by the message manager at the run time. b) Is it possible to stop the further collection of messages using message man

  • Animation layers not appearing

    Hi, I am using PS CS5 and having trouble keeping layers visible when using animation. I find that after setting animation sequencing for layers using the green bars in the animation window that the layer does not reappear even after I reset all green