I have songs in my iTunes App that will not play. It keeps saying that this computer is not authorized to play would you like to authorize it. I would but its asking me to authorize an account that was changed. What do I do????
I have songs in my iTunes Application that will not play. I keeps saying that this computer is not authourized to play name of song would you like to authourize it. The problem is its the old account I had and that has been changed. How am I going to authorize these songs when this account no longer exists.
I posted about this yesterday -- it happened to me, and the solution was incredibly simple. An Apple tech guy had me delete my SC Info Folder, located on my XP in Application Data.
Here is my post:
https://discussions.apple.com/message/15134112#15134112
Here is the link about the SC Info Folder (4th down):
http://support.apple.com/kb/TS1389?viewlocale=en_US
It wasn't every song, just a few of them. A nightmare to figure out what to do, but it was solved upon reboot.
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"This computer is not authorized to play" any DRM items from iTunes Store
My iTunes 9.0.3 Library has DRM songs (purchased years ago up thru the end of iTunes DRM) plus TV shows (purchased from 2006 thru two days ago).
I just discovered none of these restricted songs or TV shows can be played because ...
*This computer is not authorized to play "name of item". Would you like to authorize it?*
Before I use another authorization for my Mac Pro (on which everything from 2007 on was purchased), I'd like to understand what has gone wrong.
-- WardI searched the iTunes forum for help before opening this thread. Thanks, Jolly, for the pointer to the article -- it looked promising, but none of the points apply to my situation.
I did fresh search of all articles, which found the one Jolly recommended. It found a lot of other articles, most/all of which did not include "This computer is not authorized" even though I put that phrase in quotation marks. Article Advanced Search appears to be broken.
-- Ward -
This Computer is not authorized to play "". Would you like to authorize it=
Is what itunes is saying to me everytime I try to play a song I just bought. I then go to authorize it with my other email address and it says authorization successful! You have authorized a total number of 1 machines out of your available 5.
So I hit ok, then I go to play the song again and it says. This computer is not authorized to play....
everything mac I own is falling apart on me I am about to lose it! anyone kind enough to help?i had to authorize it two ways, sorry for my rant, overtired
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I am going through a divorce and she has the computer. I'm trying to tranfer my music to a new computer but for about 100 songs its asking for her authorization password that I dont have. How can I get these songs transfered or can I?
It sounds like two Apple accounts were used in the purchase of songs, yours and hers. Assuming she won't give you her password, you're kinda stuck. For $129 or so you can repurchase them all.
By the way, if she has the computer and it has your account info in it, you ought to change your password. -
I have songs in my iTunes that were purchased under an old ID (an email that no longer exists). I forgot the password so when I try to retrieve it, it is sent to the old email which no longer exists, so I can't retrieve it so I can't play/transfer those songs...what can I do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.
and, what is even more strange...
I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1. Neither song would play.
I went back the Apple store and tried to re-download NYSOM. It let me do it for free. Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger. I had to pay for this one. The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked. So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!! Tried again and bought from another album, Turnstiles, and that one worked. So, I bought 5 songs, only 2 of which will work.
So, now I ask - is there any way to get my money back? -
Is there any way that I can have songs in an iTunes Playlist without having the songs play in my regular music list. For instance: can I have a Playlist of Christmas songs without having them play in the routine shuffle of my music library? Thanks -Rog
Select the songs, press CTRL+I to Get Info, on the Options tab set Skip when shuffling to Yes.
If you want to the hide the songs from your main music view you could consider changing the media kind to audiobooks or podcasts if you don't mind the side effect of them showing up there instead.
tt2 -
After I recently Upgraded iTunes I can no longer play any movies or songs. It says that "The song ______ can no longer be playe because the original file cannot be found. Would you like to locate it?" I have no clue where to look as I'm not tech savvy. I did look in previous itunes libraries file and it's empty. Any and all help is appreciated.
The links below illustrate how your iTunes should look if you use default settings in preferences. If you don't use those settings then you have to know what you're doing.
Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605
The above links also illustrate the Media folder and its subfolders. Look for a file in there in the logical structure by folder artist and album. If you're lucky, linking one file will get an offer to link others and it iwll all come together again.
I see you are running OSX 10.5.8 it would help to know which version of iTunes you use now and which one you used before. -
I just purchased songs on itunes, I can play them on my windows 7, but when I try to sync the ipod, I get the error "This computer is no longer authorized to play purchased items on "Stephanie's ipod" Would you like to authorize this computer for purchases from the itunes store. When I authorize it, it says it is already authorized. Then the process starts all over again. Help.
You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items. -
This computer is no longer authorized to play purchased items that are on the iPod “Mac0217’s iPod”. Would you like to authorize this computer for items purchased from the iTunes Store?
If you do not authorize this computer, 117 songs, including “Der Kommissar”, will be removed from the iPod.
I have authorized the computer but keeps giving me the message above.
I recently had my mother board replaced but my hard drive was spared. Ever since the replaced mother board I been getting this message.You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items. -
when i try to sync my nano, all songs will not download because they were purchased in itunes store and this computer is not authorized, but itunes store says that the computer is authorized.
Hey ronfromroanoke,
Thanks for using Apple Support Communities.
These articles should be able to make sure the computer and devices are allowed to work.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Have a nice day,
Mario -
I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on each tune I select and a "?" appears beside the song. Does this sound familiar to anyone?
I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music -
why am I still getting this message after logging in? "This computer is no longer authorized for apps that are installed on the iPhone “*************s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store?" - after I have logged in and get the message that the computer is already authorized!!!?? - and then the above message pops up again?
Click here and follow the instructions.
(71175) -
I cannot sync my iPhone with iTunes for Windows. Even if the computer is authorized, it keeps on displaying an error message that tells that this computer is not authorized. I already tried to do the resolutions you have given in case this situation happens.
It's an endless circle.
See if these instructions help: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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