I have songs in my music i did not download, they have a cloud with a arrow pointing down. how do i delete them?

i have songs in my music i did not download, they have a cloud with a arrow pointing down. how do i delete them?

What songs are they ? If it's the U2 Songs of Innocence album then that was given free to everyone a couple of months ago - you can remove it from your account if you don't want it : http://itunes.com/soi-remove
But the cloud icon means that those songs are in the cloud, not on your phone. You can turn off the showing of all cloud music via Settings > iTunes & App Stores > Music (under the 'show all' heading) 'off'. Or you can hide individual tracks and/or albums via your computer's iTunes so that they don't show in the cloud : iTunes Store: Hiding and unhiding purchases

Similar Messages

  • HT201269 Next to my songs a cloud with an arrow pointing down from each cloud appears. I assume this is from icloud? I don't want these songs onmy phone. help! How do I get rid of them and where do I go to manage this?

    Next to my songs a cloud with an arrow pointing down from each cloud appears. I assume this is from icloud? What is it?
    I don't want these songs on my phone. Help! How do I get rid of them and where do I go to manage this?

    If you're talking about itunes Match,
    Try posting in the iTunes Match forum, you'll probably find more knowledgeable folks there.
    https://discussions.apple.com/community/itunes/itunes_match

  • HT4759 After installing update to new version... All games and apps that were on 6 version now have a cloud with an arrow pointing down next to them.... Upon clicking the cloud a circle rotation appears for a minute then back to the same symbol  no change

    What does the cloud symbol with arrow pointing down signify? After update to ios7 the majority of games and apps in App Store now have this symbol and upon clicking on a rotating circle appears for a minute ....then gone .... Then back to cloud symbol woth arrow down.... No change?

    Hey Smlfamily,
    Thanks for the question. It may be best to restore from a back up from before the update. This will restore your applications, as well as the layout of your home screen (the placement of your icons). To do so, see the following (based on if your backup is with iTunes or iCloud):
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Thanks,
    Matt M.

  • My iPod plays music i did not download.

    I have about 3 songs on my iPod I downloaded about a year ago.  Recently, when I select these songs, other music I did not download plays, even though it shows the original song and album cover.  How can I change this back to the music I originally downloaded?

    What songs are they ? If it's the U2 Songs of Innocence album then that was given free to everyone a couple of months ago - you can remove it from your account if you don't want it : http://itunes.com/soi-remove
    But the cloud icon means that those songs are in the cloud, not on your phone. You can turn off the showing of all cloud music via Settings > iTunes & App Stores > Music (under the 'show all' heading) 'off'. Or you can hide individual tracks and/or albums via your computer's iTunes so that they don't show in the cloud : iTunes Store: Hiding and unhiding purchases

  • I am having trouble removing songs from my iPhone.  i have unchecked songs in the library on my mac, but they still show up on phone after syncing.  how do I remove them?

    I am having trouble removing songs from my iPhone.  i have unchecked songs in the library on my mac, but they still show up on phone after syncing.  how do I remove them?

    Hi asims01,
    Welcome to the Support Communities!
    The information below may be able to answer your questions about how to delete songs from your iPhone:
    Deleting songs downloaded to your device
    Tap the Music app.
    Tap More > Songs at the bottom.
    Scroll or search for the song you would like to delete from your device.
    Swipe right to left on the song, and then tap Delete.
    Note: You must be in Artists, Songs, or Albums view to delete songs from your device. Deleting from a playlist won't remove a song from your iOS device.
    Also, this information can be found on page 64 of the iPhone User Guide for iOS 7
    http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
    Remove a song from iPhone. Tap Songs, swipe the song, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
    If you have iOS 7, this will delete the song from local storage, but the song will still appear with a cloud symbol in the Music app, as you've noticed. To hide the iTunes in the Cloud purchases, navigate to Settings > iTunes & App Store, and disable "Show All: Music”
    There may be a few orphaned songs on your iPhone that were partially downloaded or corrupted in some way. If that is the case, you can erase all of the music from your phone.  Follow the instructions below and select the Music app under Usage:
    iPhone, iPad, and iPod: Understanding capacity
    http://support.apple.com/kb/ht1867
    I hope this information helps ....
    - Judy

  • I have a Bing toolbar that i did not download, how do i take it off?

    I had the Google toolbar for my Firefox, now all of a sudden i have a Bing toolbar that i did not download and i can not find how to take it off. I don't want it I want Google back! I can't seem to get rid of this Bing thing.
    == This happened ==
    Every time Firefox opened
    == not sure

    '''Restore Default Home Page'''
    1. On the menu bar, located on top of Firefox, select Tools | Options
    2. Confirm you are in the '''General Panel'''
    3. Click '''Restore to Default'''
    4. Finally, click '''OK'''

  • My music file did  not download correctly and stops playing after a few seconds.

    My music files did not download correctly from itunes and stop playing after a few seconds.

    Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library and then download again from your purchased history. If the problem persists, or that facility is not available in your region contact the iTunes Store support staff through the report a problem links in your account history.
    tt2

  • Have purchased mountain lion but it did not download

    Have purchased mountain lion but it did not download

    Hi,
    I have the same issue. the machine in which I paid for now says the transaction did not go through while a paired Mac machine at work says I have already purchased and so will download on it own (but nothing happens after that).

  • HT201272 Some music purchases did not download on my phone. How can i download them?

    Some music purchases did not download on my phone. How can i download them?

    What do you mean 'did not download' ? Are they new purchases that you've done on your phone ? Past purchases that you are trying to redownload ? Did you get any error messages when trying to download them ?
    What you can redownload will show in the Purchased tab in the iTunes store app on your phone (music won't show there in all countries). If they are old purchases and not all music shows there then check to see if any are hidden : http://support.apple.com/kb/HT4919
    If they are new purchases and they don't show in the Purchased tab then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

    I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

    From the App Store meny bar click Store > Check for Unfinished Downloads
    And check your Applications folder for the app.
    Apple's policy > All Sales Are Final >  iTUNES STORE - TERMS AND CONDITIONS
    Note... it would help to tell us which Mac OS X you have installed when you post for help.

  • Paid for song on ITunes but it did not download

    I have been charged for a song but ut did not download. I look in my "Purchased" and it is not there to try and download again. When I go into the store and try to download it again it says that I have already bought the song and do I really want to buy it again.
    How do I get a credit or be able to actually download the song?

    http://www.apple.com/support/itunes/store/lostmusic/

  • TS1424 SOME SONGS FROM AN ALBUM DID NOT DOWNLOAD. WHAT'S UP WITH THAT??

    SOME SONGS FROM PURCHASE OF AN ALBUM DID NOT DOWNLOAD. TITLE OF SONGS ARE THERE WITH A ? MARK NEXT TO THEM . BUT NO SONG. WHAT HAPPENED??

    Provided you are in a country where you are able to redownload past purchases, delete the songs from your iTunes Library.
    Redownload them by clicking "Purchased", under Quick Links at the top right of the iTunes store.
    If this doesn't work contact iTunes support here:
    http://www.apple.com/support/itunes/contact/

  • HT3819 I have bought a new computer because my old one is out dated.  I have upgraded everything, but my ringtones did not download how do I get them back?

    I just bought a new laptop, beacuse my old on was out dated.  On the old one my ringtones are on the itunes, however when I upgraded they did not download to the new computer in itunes, how can i get them back.  The old computer will not support the upgraded version IOS-5?  Thanks for your help.  Mitzi

    As far as I know ringtones can only be downloaded once. If they are still on your old computer then you should be able to copy them over via, for example, a flash drive, and then add them to the new computer's iTunes via File > Add File To Library (or Add Folder To Library) - they should then appear in the Tones part of your iTunes library.
    You should be able to locate where the ringtones are stored on your old computer by right-clicking on them in iTunes and selecting 'Show In Windows Explorer'

  • Purchased 2 songs which have not downloaded to my ipod or show in my library. How do I get them to my ipod?

    I have a receipt reflecting purchase of two songs from iTunes. However, neither song is showing on my ipod or in my library? Where did they go and how do I get them to my ipod?

    Hello silverstreak,
    It sounds like you have purchased a couple of new songs, but they aren't in your iPod Nano, nor in your iTunes library. You should be able to download them with this article:
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    Download previous iTunes Store purchases to an authorized computer
    Click iTunes Store near the top of the iTunes window.
    Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
    In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
    To download an item, click its Download button .To download all available items, click Download All.
    Then they should sync over to your iPod as you are expecting.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • HT1725 I purchased a album of various artist, however some of the songs did not download, an error message saying something about not having proper information to download??? any thoughts on how I get the songs I paid for but did not download?

    After purchasing a album of TV Theme songs, during the download some of the themes would not load, an error message came up saying to the effect I did not have the correct info to download.  Does anyone know about this issue & any thoughts on how I aquire the themes I paid for?  The themes that did not load still show up in the music list but are greyed out & have an "!" exclamation mark beside the number of the item in the list.

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

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