I have the app Bingo Bash on my iPad. If I was billed for a purchase for chips that I did not get and need to be credited back, who do I contact?

I Have the Bingo Bash App on my iPad. On November 3rd, I attempted to buy 400 bingo chips for $19.99. It came back with a reply that the transaction did not take place and I was unable to process the order. I then ordered the 200 chips at $9.99 and it took so I ordered an additional 200. On November 4th I ordered another 200 chips for $9.99.
You charged me for the $19.99 which I need to be credited back. I would appreciate your resolving and advising me of such.
thank you,

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support.
You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

HT4009 My daughter downloaded zombie farm and purchased 100 brains - I was billed for the purchase but she never recieved the brains. Three days later I was billed for another purchase of brains that she did not order or recieve - how do I get my account

My daughter downloaded zombie farm and tried to purchase 100 brains - I was billed for the purchase but she never recieved the brains - three days later I was billed for a purchase of 100 brains again even thought no one made the purchase - how do I get a refund?

If you did not receive the "merchandise" then a refund is due. Just click through the support link provided above, fill out the form at the end, clearly state the facts and state them again via reply email.
Also prepare to send copies of the billings and provide the user name associated with Zombie Farm and Game Center (if applicable).
All should work out, but if satisfaction is not received, file a claim with your credit card issuer.

TS1702 There are two apps in my update section that I did not install and I want them gone. 1 says it has mature content, what the heck is this?

there are two apps in my update section that I did not install and do not want. How do I get rid of them without?

Web browser apps display the same warning - and as Rkedge pointed out - any app that accesses web content may show that warning.
Atomic, Mercury, Google Chrome, iCab Mobile ... All web browsers and I think that they all display that same warning.

I am so angry - there has to be a misundering. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone

I am so angry - there has to be a misunderstanding. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone number for security and the dingbat girl who I'm emailing send me a link that does not work. And I am extremely frustrated. Please help. I need a phone # to contact security.

Contact Apple Support here:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe. Has anyone ever been able to do that. If so can you tell me how to do that.

My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe. Has anyone ever been able to do that. If so can you tell me how to do that.

Hi vision4success ,
I would like to gather some information regarding your issue, So, please answer the questions below:
What is the exact issue that you are facing?
Do you get any error while installing Photoshop element?
What is the Operating System that you are using?
Since when you are facing this problem. Has it ever worked for you?
What all steps did you try from your end?
If you have any other details regarding the issue that might help us, please feel free to mention that as well.
Waiting for you reply.
Regards,
Sarika

Mac app store, can't get rid of an app that I did not buy and it's listed under an unknown Apple ID

Hello guys, I have a very rare issue with my Mac App Store application.
Whenever I want to make an update of a piece of software that I've bought, Angry Birds apears as if I had it, when I haven't.
The thing is, I want angry birds to desappear from my updates list taking in account that it does not belong to me.
Beforehand very much
Francisco López

A stranger's Apple ID appears on your Mac in conjunction with an update notice -
https://discussions.apple.com/docs/DOC-5261

HT5772 I have a "Shared Library" that I did not authorize, and I need to delete it. How do I delete?

I wanted to syn my phone to my ITunes today, so i could put an audio book from my laptop to my IPhone and ITouch. When I opened IYunes, there is a "Shared Library" that I did not authorize that is in my ITunes that is over 550 GB of data. I don't want it, and I want to earase it, but can't figure out how to do that. Can you help me get rid of it? Also, how di I set up my ITunes to not allow this in the future? I am in the military deployed in Afghanistan, so communications and internet are terrible. Please help.
Thanks

Edit > Preferences > General tab, untick Shared Libraries so you don't see those shared by others on the same network, then go to the Sharing tab and untick Share my library on my local network, if ticked, so that you are not sharing yours. Click OK.
tt2

I do not have the app store icon on my Ipad? Please help

Hello,
I recently did the new download on my daughter's Ipad 2 and the App store icon is missing. I can't download any games for her and unfortunately I'm not really proficient in Apple products.... can anyone help me please?
Thank you

If you have not set any restrictions:
Settings>General>Reset>Reset Home Screen Layout

HT1386 I have a new iPhone and want to purchase a ringtone on iTunes. It keeps asking for answers to a question that I did not set up and don't have the answer for. How do I get pass this dilemma?

I have a new iphone and want to purchase ringtones from itunes. Itunes is asking answers for security questions I did not set up and I can't answer them. How do I get past this to be able to purchase. I can purchase songs on my MAC and sync but itunes doesn't give the option to purchase ringtones on the MAC, just the iphone.

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007)

I have already asked a question, and still have the problem. Since upgrading to Firefox 6.0 , when I go into my e-mail, my folders do not show and I cannot scroll down to be able to read a complete e-mail

I really do not have any more information. I so far, have not noticed any other problems, but this one is a bad one. My e-mail is through RCN

Please refrain from duplicate posting of the same question. Return and continue in your original question, please:
*1 hour ago: https://support.mozilla.com/en-US/questions/863966?s=&as=s
<u>We are '''''unpaid volunteers''''' here to help other users. Sometimes it take a while to get to questions. Please post your question one time, then be patient. If you do not get an answer within 24 hours, then post a reply to your original question, asking for assistance; that will push your question back to the top of the list.</u>
Duplicates:
*1 hour ago: https://support.mozilla.com/en-US/questions/863969?s=&as=s
*11 minutes ago (this question)
MODERATOR: Please lock this question '''''and''''' https://support.mozilla.com/en-US/questions/863969?s=&as=s

Safari 5.0.6 will not upload and to call software manufacturer. Who can I contact?

Safari 5.0.6 will not upload and to call manufacturer. Who do I contact?

Hi Bruce,
Do you mean you can't install it?
Or that Software Update fails some way?
Do you have any error messages to help us?
There are ways to send feedback to Apple on Safari, but it's like a one way street, you're more likely to get the problem solved faster by some helper here.
Talking or taking it to an Apple Genius is another option.

How can I stop a purchase download so that I do not get charged as I do not want the TV episode after all?

Mac OS X Lion 10.7.1
iTunes 10.4.1
I thought I was going to see information about a TV episode. I was wrong. iTunes started downloading it. I have paused it but can not find any way to cancel download so that I will not be charged for it. I never saw any prommpt asking me if I was sure I wanted to purchase it. Solution appreciated.

Stopping the download will not stop the charge. It was purchased the moment you clicked buy. You will be charged if you donwload it or not.
Let it download. You can then delete it if you like.

I have been charges on Candy Saga Crush that I did not get

I have charges for Candy Crush Saga for minutes that were not used

Once it occurred to me that I was being overcharged I decided to test it. I upgraded one time only and watched my credit card bill show the amount of $10 or so. A nice 9 dollar overcharge. I went backwards through my card statements and realized that there are a few thousand dollars instead of $100 over the past year and a half. I use iTunes for movie rentals etc and there is zero evidence that someone else has been using my account. This is most certainly an issue exclusive to the candy crush app for me. Customer service has been horrid - they also pretend it's the first they've heard of the issue.
<Edited By Host>

Somebody stole my ipod touch 4G and i dont have the apps "found my ipod" how can i know where is my ipod? :(

Somebody stole my ipod touch 4G and i dont have the apps "found my ipod" how can i know where is my ipod? :( please help!

You do not need any app.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I purchased whatsup from the apple store but i did not get the 3 digit activation no?

i purchased whatsup applicaion from the itune apple store but why is it that i did not get the 3 digit activation no?

Use the app developer's email here > http://www.whatsapp.com/contact/
Tap Settings / Notifications. Make sure that is turned on.
Then swipe through the apps just below that. If you see the whatsup app, make sure sounds and alerts are turned on also.

I have the app Bingo Bash on my iPad. If I was billed for a purchase for chips that I did not get and need to be credited back, who do I contact?

Similar Messages

Maybe you are looking for