I have the brand new ipod touch and my computer doesnt recognize it neither the itunes

can u help me fix asap

http://support.apple.com/kb/ts1567
Basic troubleshooting steps. 
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

Similar Messages

  • I have a brand new Ipod touch and it will not sync.

    I have a brand new ipod touch and I cannot get it to synch with my itunes.  I have two other Ipod Nano's that will synch up just fine.  The computer has windows XP with the latest service pack on it.  It does not recognize it as a device in windows, but sees my other two ipods.  I have the latest itunes software on it.  I even uninstalled it and reinstalled per the apple web site.  I connected the ipod touch to another cpmputer and the usb port sees it as a device just fine.  What do I need to do to this thing to get this computer to see it?

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    The iOS devices use differnt drivers than a Nano and other simple iPods

  • I have a brand new ipod touch and it wont connect to itunes or my computer!!??

    I have a brand new ipod touch however when I connect it to my computer, itunes does not recognise it and neither does my computer. The drivers have downloaded and are showing working. I have tried uninstalling and re-installing itunes as discussed in support centre however nothing seems to work. The ipod itself just has the connect to the computer on the screen, is fully charged and when plugged in a little lock sign comes up for a second or two above the itunes icon!!! Let me know if you have any further suggestions please.

    Thanx for you suggestions, I used my old xp laptop...update software and my ipod connected however the memory is not large enough to hold my itunes library so I could see it was not the cable or the ipod at fault.
    I have tried to connect to my vista laptop again and have tried all of the suggestions in troubleshooting again...I have even upgraded to windows 7 to see if that cleared the problem....and....my computer has located my ipod but is only recognising it as a digital camera so back to the drawing board...
    Please have you any other suggestions???

  • I have a brand new ipod touch and when setting it will not connect to my home wifi, even though it is working with all other devices

    I have a brand new, just out of the box, ipod touch that will not connec to my home wifi. The connection works with all other devices.

    What happens when you try to connect?
    Error messages?
    Does the iPod see the network?
    Have you tried other networks?
    See:
    iOS: Troubleshooting Wi-Fi networks and connections

  • Have a brand new ipod touch.  Will not respond to swiping.  Have tried to reset it but no luck.  please help

    Have a brand new ipod touch and the screen is completely unresponsive.  I cannot swipe the screen to configure it at all.  I have pressed the home button and on/off button to reset it but it does not have any effect.  Please could someone help.

    - Restore the iPod from backup
    - If still problem restore to factory settings/new iPod
    - Last, male an appointment at the Genius Bar of an Apple store. you have a hardware problem.

  • HT1449 i have bought a new iPod touch and when i went to sync my iTunes library most of the songs didn't come across they get a explanation mark at the side they are whole cds of music. but i didn't have this problem on my old ipod touch when i was using

    I have bought a new ipod touch and when i went to sync my music library on to it only a few songs went over, the ones that didnt had a ! next to them. I had no problem when using my last ipod touch but i was using a pc at the time not a mac though.

    Hi there,
    This usually meas that iTunes can't find the original files. I would recommend taking a look at the article below for some tips on locating that lost media.
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    -Griff W.

  • HT201302 I have a new iPod Touch and am trying to download photos for the first time.  Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them.  Nothing happens when I click on anything in e

    I have a new iPod Touch and am trying to download photos for the first time.  Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them.  Nothing happens when I click on anything in either.

    If you manually open iPhoto do you not see the photos?
    Maybe here:
    iOS: Unable to import photos or device not recognized as a camera
    Yu are trying to impoort photos taken by or saved to the iPod, right? If the photos were synced to the iPod then iPhot does not work.

  • I have a fairly new iPod touch and the touch screen has stopes working in certain places like the bottom row of apps and things on keyboard I have updated it and restored it multiple times it makes no difference please help!?

    I have a fairly new iPod touch and the touch screen has suddenly stopped working..... Like the bottom row of apps has stopped working and certain buttons on the keypad are not working at all what so ever I have taken it to the apple store once before they told me to update it I did so and it didn't get better I have also restored it multiple times still nothing I really would like a working I pod please help!!!

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • I have a brand new ipod touch 32gb ipod touch. Upgraded to ios 7. open music app but there is no radio tab to select!!! All online help just says, "just select it". Can you help?

    I have a brand new ipod touch 32gb ipod touch. Upgraded to ios 7. open music app but there is no radio tab to select!!! All online help just says, "just select it".
    I have looked at the "More" part but again radio is not an option.
    Can you help?

    Just wait a bit.  Turn it off, then back on.
    I don't know why, but after the update it doesn't show up right away.
    When it finally does, you will find a red icon on the bottom of the screen, on the left side.

  • S my computer will on itunes said that it will not use my new ipod touch because it says that service is not started. I have registered my new ipod touch and am trying to download stuff from my itunelibrary. Ps help!

    my computer will on itunes said that it will not use my new ipod touch because it says that service is not started. I have registered my new ipod touch and am trying to download stuff from my itunelibrary. Ps help!

    Try:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Brand new ipod touch closes down computer every time i plug it in Help

    Can anyone help? I have a brand new ipod touch which closes down my computer everytime i plug it in. I have updated i tunes and we have 3 older ipods on the computer already in there own sites for the kids. I am not a computer wizz and getting frustrated on what to do.

    Pretty much anyone using an iPod Classic with iTunes 9 or 901 is screwed in a similar manner. Read around these threads and you'll see man. Sorry, no word from Apple yet on what's going on.
    Looks like their ''upgrade" to version 9 may actually be damaging hardware, as hard as that seems to believe.

  • HT1689 I keep getting booted out of the itunes store on my brand new iPod touch.  What can I do to fix the problem?

    I just got my son a new iPod touch and he is trying to use the itunes store but it keeps booting him out and back to the main screen with all of his apps on it.  I've tried it myself several times and it does it to me as well.  I have an iPhone and have never had this issue.  Does anyone know what the issue is?  He is not thinking this is the greatest Christmas present at this point.

    Hi Sam From ME,
    Thanks for using Apple Support Communities.  I would suggest restarting your iPhone and seeing if the issue continues, and if it does, try resetting your iPhone as well:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Cheers,
    - Ari

  • Got a new iPod touch and now i want it to be the iPod i can use on my iTune

    So i got an itouch to replace an older ipod of mine. But now my itunes only recognizes my old ipod and the only way i can get new stuff onto my new ipod is by syncing it which is fine but i can't create playlists or organize my music at all. So what do i do? I don't use the old one anymore so i don't care about it not being the main ipod on my account. help!

    I don't understand?
    "But now my itunes only recognizes my old ipod"
    and
    " i can get new stuff onto my new ipod is by syncing i"
    How do you sync if itunes does not recognize your new ipod?
    You can sync as many ipods as you like to the same computer/library.
    What is the problem? You are syncing music to your new ipod.

  • Hi have brand new ipod touch and the screen has frozen with the apple icon and a blank recharge bar below it any ideas how to fix this please

    u there

    Have you tried resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Next connect it to your computer and try to restore the iPod via iTunes on your computer.

  • I have a brand new iPod Touch. I recorded three voice memos, then synced with my computer. Now the voice memo feature no longer works on my iPod.

    My iPod touch is no longer recording voice memos. It worked for a while, then I synced it with my computer. Now it no longer works. I bought this for the main purpose of recording, and it no longer does this. It responds like it is recording, i.e. the needle moves in response to sound, but nothing is saved, and when I try to see the list of memos on the iPod by touching the correct button, absolutely nothing happens.

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

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