I have the iphone 4 and i'm trying to update it but it keeps saying that there is a connection error.
I have the iphone 4 and i'm trying to update it but it keeps saying that there is a connection error. I have Windows and Itunes version 10.5.1. Please Help
If you're getting a network connection timeout error when downloading the iPhone's iOS update, then try temporarily turning off your firewall and antivirus software until the download has completed.
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I have an ipad and iphone sharing icloud. The ipad is using 268mb, the iphone 2.6. My plan is 5gb but it keeps saying I don't have enough space to back them up. How is this possible?
Hey sameyrs2,
Thanks for the question. Based on what you stated, it seems like you are getting a message when trying to backup to iCloud. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
iCloud: Understanding Backup alert messages
Manage your iCloud storage
Thanks for using Apple Support Communities.
Cheers,
Mario -
I just got an iPod 4th generation and Im trying to sync my iTunes songs and books from my dell laptop on to my iPod but it says I need iTunes 10.6.3. So I tryed to download it on the apple website but it keeps saying that there is an error. I have already tryed uninstalling all Apple Inc. programs on my laptop then trying to install iTunes again but that has had no success what so ever. I have started to get very frusterated with this . Hopefully someone can help. I would really appreciate it. Any suggestion?
So I tryed to download it on the apple website but it keeps saying that there is an error.
What does the error message say? (Precise text, please.) -
I am trying to update my iPod touch and I want to sync my music, but it keeps saying that if I update then it will erase my current media and sync with my new one which has no songs in it, please help
Follow these instructions. When you restore the iPod as the articles say the iPod will also be updated.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
I'm having trouble restoring my ipod. The software starts to download but it stops saying that there is a connection problem when there isn't. What can I do?
Disable the computer's security software during the download and update.
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i do all this process but it keep saying thats there is an error (9) with the device
See this support document for help with restore errors. http://support.apple.com/kb/TS3694
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I can't get on facetime. It says there is there is a connection error, and I have tried all the troubleshooting.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I have an ipod touch 4th generation I want to update it but when I do it says there is a problem downloading the softward for the ipod an internal server error occured can someone help me please?
If you are updating via wifi then connect the iPod to your computer and try there. And the other way around too.
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I am trying to finalize a project in iMovie but it keeps telling me that there is an error (-108). Can anyone tell me what this is and how I could fix it?
r0b0c0pHi
Error -108 memFullErr Ran out of memory [not enough room in heap zone]
Turn off - TimeMachine usually works - re-try.
(the Application down in the Dock - not the Device)
But this can mean many thing's - My first thought is
• Free Space on Start-Up hard disk. How much ? (other disks do not count)
Yours Bengt W -
How do I enable my iPad Air to use iBooks
You should download and install iBooks first and then buy books from the iBooks Store. You worked backwards. Where did you but the book? Or where did you download it from?
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I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Hi I have iPhone 4 with iOS 6 and a week ago I stop ressiv or send SMS. I tried everything but I still can't send.. I erase the version and all the data on the iPhone and now I can send SMS. But when I'm downloading my buck up the problem happened again
Please help me cuse I don't know what to do and my cellular company don't have an answer
Thank uI have to ad that its not an easy problem I did all the action in the book.
It's something with my back up -
i have just downloaded a new version of Iphone software on my iphone 3 . but i'm facing problem in configuring it . also tried to configure it with itunes but it always says that there's no sim card in your phone and previously i was using same sim without any problem . need solution . kindly help .
Hello ashharuddin,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
Have a nice day,
Mario -
I have keynotes on my iPad2 and keynotes remote on my iPhone 3GS and I have them both connected to the Bluetooth but my iPad states that there's no connection between them to use the keynote remote how do I fix this?
Have you tried deleting the songs from Settings?
Settings -> General -> Usage -> Manage Storage (not the iCloud link!) -> Music and then click Edit to enable you to be able to delete. -
My wife and I both have the iphone and we use my macbook pro with iTunes to sync our ipods. When I do something on my iPhone it shows on hers. How do I set up her a seperate iTunes acct on my mac so she can operate independent of me?
There's info here on setting up separate libraries and user accounts. You won't have to reload (or re-import) all the music, just copy it.
The reason I suggest separate accounts on the Mac is because if you have the two libraries under the same user account, iTunes will also open the last library that was open in that account, and you'll always have to be mindful of which library that is. If you open iTunes and find it's not your library, you'll have quit, relaunch holding the option key and select the other library.
No, you won't have to log in and out of the Mac. (If I'm understanding your question here.) Multiple accounts can be logged in at the same time. And with fast user switching, you can toggle between user accounts.
I'll admit that maintaining the two libraries gets a little tricky, because if you share all the same music, you'll have to add it to one and update the other. (That won't happen automatically.) But I think Home Sharing makes this much easier to do.
Hope that helps!
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