I have to force quit every time I shut down the computer because Firefox gets hung up

I shut my Mac laptop down every night. When I do, I always have to 'force quit' because the application won't quit on its own. When I turn my computer on the next day, it offers to restart the previous session. I wonder why it is that the application won't quit on its own, or what website is causing the problem.

See [[Firefox hangs]]
If you issue is resolved by this post please click Solved it! so we can assist others.

Similar Messages

  • The new firefox twitter app is great - except it disappears every time I shut down the computer and I have to remove and then reinstall it every day!?? I am working on an iMac - if that is causing the problem ...? Thanks.

    The new firefox twitter app (mini tab on left of page) is great - except it disappears every time I shut down the computer and I have to remove and then reinstall it every day!?? It won't appear on the page until I do. I am working on an iMac - if that is causing the problem ...? Thanks.

    Eustace, thank you so much for writing back.  I will try what you suggested!!
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  • I have to force quit EVERY TIME I try to exit the application & my ADDONS are missing from my tool bars

    I have upgraded to version 4. It's great because it's fast. BUT after about two weeks it refuses to quit. I have to force quit EVERY TIME! AND....my addon toolbars existed for the same amount of time and then POOF - gone. They still live in the addon "section" but I can't use them from a toolbar anymore.
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    See [[Firefox hangs]]
    If you issue is resolved by this post please click Solved it! so we can assist others.

  • Every time I shut down my computer, I lose all my settings - like things I removed from the dock are all back, the trackpad resets to original settings, etc.  How can I get my preferences to stay like they used to?  Thx!!

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    Eustace, thank you so much for writing back.  I will try what you suggested!!
    thx for your reply - apparently when I went to the Apple store a long time ago, they restore maybe photos and itunes etc from my external hard drive (passport).  I guess at that time they reinstalled an earlier operating system than my macbook came with and that somehow corrupted FileVault.  apparently there was no sparse bundle (whatever that is) for my old admin account and they said that ever since the install of the older OS that it was actually NEVER backing up anything in my admin account.
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    Hey L. DENISE,
    I recommend that you use the following article to help you address this issue:
    OS X: How to quit an unresponsive application using Force Quit
    http://support.apple.com/kb/ht3411
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • I have to "force quit" every time I use iTunes or mail,does anyone know how I can fix this?

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    Please read this whole message before doing anything.
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  • Why do the app tabs disappear every time you shut down the browser?

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    try this:
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    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • Every time I shut down my computer, it loses all passwords that I told it to remember. How do I get it to remember those passwords?

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  • Can't get mail to display, quit or open?  Also I can't get photo card drive to work or even shut down the computer because mail won't quit.

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    Press   command + option + esc keys on the keyboard together at the same time.
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    Click the "Force Quit" button at the bottom of the window.
    Wait. Mail should quit.
    If this does not help, press and hold the power button for more than 7 seconds.
    Computer will shut down. You may lose the unsaved work.
    Best.

  • 'You shut down the computer because of a problem'. Mbp constant black screen crashing, can only hard reboot each time. Please help, latest report here...

    Hi for the last few months my mbp seems to randomly crashing to black screen at seemingly unrelated times. Most frequent are after periods of sleep and sometimes when web pages such as youtube load. This crashing is getting more and more frequent and when it occurs only a hard reset with the power button has any effect. The screen goes completely black, no backlight, no keys work, the fans keep going and if there was a song/video playing it starts looping the last note/second of noise over and over until the laptop is reset. My worry is that if i take it to the apple store, it will decide not to crash on that day which would drive me insane as its been happening all the time.
    I've sent lots of 'reports' off to apple and saved numerous panic reports, here is the latest one:
    Interval Since Last Panic Report:  109511 sec
    Panics Since Last Report:          4
    Anonymous UUID:                    83E37560-8776-403F-9196-2DE4E7ED912C
    Thu Jan  8 00:30:35 2015
    panic(cpu 1 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f369000 0x0a5480a2, D0, P2/4
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x4e6ea188 : 0x21b837 (0x5dd7fc 0x4e6ea1bc 0x223ce1 0x0)
    0x4e6ea1d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
    0x4e6ea278 : 0xaef608 (0x97f7404 0x9b5d004 0x100 0xcb42b6)
    0x4e6ea2c8 : 0xae6601 (0x9b5d004 0x100 0x4e6ea2f8 0x9c4778)
    0x4e6ea2f8 : 0x16c89a6 (0x9b5d004 0x100 0x438004ee 0x4e6ea308)
    0x4e6ea438 : 0xb0e2b5 (0x9b5d004 0xaa45004 0x0 0x0)
    0x4e6ea478 : 0x9dde7c (0x9b5d004 0xaa45004 0x0 0x0)
    0x4e6ea518 : 0x9da55b (0x0 0x9 0x0 0x0)
    0x4e6ea6c8 : 0x9dc58f (0x0 0x600d600d 0x702b 0x4e6ea6f8)
    0x4e6ea798 : 0xc9feae (0xc1d0004a 0xbfef0033 0xbfef0034 0x857c)
    0x4e6ea808 : 0xcaf734 (0xaeae400 0x983ea80 0x8 0x3)
    0x4e6ea828 : 0xcd4322 (0x983ea80 0xb 0x4e6ea848 0x2345f4)
    0x4e6ea858 : 0xcd4b3d (0xabcf000 0x0 0x4e6ea87c 0x0)
    0x4e6ea888 : 0xcb4d79 (0xabcf000 0x7d729080 0x0 0x0)
    0x4e6ea8d8 : 0xc76d0c (0x462af000 0x0 0x0 0x3)
    0x4e6ea948 : 0xc7640f (0x462af000 0x0 0x2 0x3)
    0x4e6ea978 : 0xc6c05f (0x462af000 0x0 0x2 0x4653a000)
    0x4e6eaab8 : 0xca55d8 (0x4653a000 0x1 0x4e6eabcc 0x4e6eabc8)
    0x4e6eab68 : 0xc67fe1 (0x4653a000 0x1 0x4e6eabcc 0x4e6eabc8)
    0x4e6eabe8 : 0x56da06 (0x4653a000 0x0 0x4e6eae3c 0x4e6eac74)
    0x4e6eac38 : 0x56e2a5 (0xcf6720 0x4653a000 0xa725088 0x1)
    0x4e6eac88 : 0x56eb59 (0x4653a000 0x10 0x4e6eacd0 0x0)
    0x4e6eada8 : 0x286638 (0x4653a000 0x10 0xa725088 0x1)
    0x4e6ebe58 : 0x21dbe5 (0xa725060 0xbc195a0 0x1fd7e8 0x5d43)
    0x4e6ebe98 : 0x210a86 (0xa725000 0x0 0xa9ec6c0 0xac6fce0)
    0x4e6ebef8 : 0x216f84 (0xa725000 0x0 0x0 0x0)
    0x4e6ebf78 : 0x295c57 (0x97d72e8 0x0 0x0 0x0)
    0x4e6ebfc8 : 0x2a256d (0x97d72e4 0x1 0x10 0x97d44c4)
          Kernel Extensions in backtrace (with dependencies):
             com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
                dependency: com.apple.NVDAResman(6.4.0)@0x96e000
                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
             com.apple.nvidia.nv50hal(6.4.0)@0x1592000->0x19a6fff
                dependency: com.apple.NVDAResman(6.4.0)@0x96e000
             com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
    BSD process name corresponding to current thread: WindowServer
    Mac OS
    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK5055GSXF, 465.76 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000 / 8
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0237, 0xfa120000 / 4
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000 / 3
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000 / 3
    ------------end----------
    Any information on why this is happening would be so so so appreciated as losing all your work in a blink of an eye is unbelievably rage inducing.
    Thank you!

    You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.
    Residents of the EU may be entitled to warranty service for up to six years after purchase.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.
    You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
    Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.
    If you don't want to pay for the repair, you may (or may not) be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
    Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

  • Aperature crashes/force quit every time I open it

    Aperature crashes/force quit every time I open it since the first time I installed it - Can anyone assist with troubleshooting this?

    CherCherie wrote:
    Aperature crashes/force quit every time I open it since the first time I installed it - Can anyone assist with troubleshooting this?
    My Aperture/Photoshop workflow paged out on my MBP even with 8 GB RAM. Personally I recommend simply upgrading to 16 GB RAM immediately. The limited RAM may or may not be the direct cause of your SBBOD but it is very likey that your MBP is paging out, and paging out is very slow which often does cause problematic operation.
    If you want to evaluate whether or not you currently have adequate RAM on board:
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    • and/or simply try to run Aperture by itself after restarting, a workaround
    • Restart before Aperture work sessions to clear possible memory leaks
    Personally IMO maxxing out RAM to 16 GB from OWC or Crucial is a no-brainer at today's prices. More and more, app and OS designers are (rightfully) designing to take advantage of lots of RAM.
    At 60% full your HDD is not overfilled but HDDs slow as they fill so IMO you should replace it with a larger drive SSD/HDD when it gets ~70% full. Also you may want to consider moving to a Referenced-Masters workflow with the Masters on external drives to keep your internal drive from overfilling.
    HTH
    -Allen

  • How can i delete an app on my desktop that says it won't delete because it's still open, even though i have done force quit numerous times.

    How can i delete an app on my desktop that says it won't delete because it's still open, even though i have done force quit numerous times? I even deleted it's files in my Finder and it just won't go away.  Help please!! TIA

    Restart the computer then delete it.
    Uninstalling Software: The Basics
    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.
    Some applications may install an uninstaller program that can be used to remove the application.  In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
    Some applications may install components in the /Home/Library/Applications Support/ folder.  You can also check there to see if the application has created a folder.  You can also delete the folder that's in the Applications Support folder.  Again, they don't do anything but take up disk space once the application is trashed.
    Some applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder.  Log In Items are set in the Accounts preferences.  Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab.  Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
    Some software use startup daemons or agents that are a new feature of the OS.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
    If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.  Unfortunately Spotlight will not look in certain folders by default.  You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.
    There are many utilities that can uninstall applications.  Here is a selection:
        1. AppZapper 2.0.1
        2. AppDelete 3.2.6
        3. Automaton 1.50
        4. Hazel
        5. AppCleaner 2.1.0
        6. CleanApp
        7. iTrash 1.8.2
        8. Amnesia
        9. Uninstaller 1.15.1
      10. Spring Cleaning 11.0.1
    For more information visit The XLab FAQs and read the FAQ on removing software.

  • I have a iMac and i just updated the computer to Yosemite.  I have Photoshop CS5 and when I try to print under print size --- manage custom size , photoshop unexpectedly quits every time.  I updated the printer drivers (epson 9880)  uninstalled and instal

    I have a iMac and i just updated the computer to Yosemite.  I have Photoshop CS5 and when I try to print under print size --- manage custom size , photoshop unexpectedly quits every time.  I updated the printer drivers (epson 9880)  uninstalled and installed all the drivers. restarted computer and it is still doing the same thing.  Cant find any costumer service here either except forums.

    I have exactly the same problem - Whenever I go to Print, the print widow appears, it thinks about it for a bit (rotating symbol) and then quits.
    This is the beginning of the problem details, cut and paste. It goes on much longer than this:
    Process:               Adobe Photoshop CS5 [786]
    Path:                  /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
    Identifier:            com.adobe.Photoshop
    Version:               12.0 (12.0x20100407.r.1103] [12.0)
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Adobe Photoshop CS5 [786]
    User ID:               502
    Date/Time:             2015-02-01 10:56:19.422 +0000
    OS Version:            Mac OS X 10.10.2 (14C109)
    Report Version:        11
    Anonymous UUID:        C0191A3D-714A-8117-8061-9291955759D1
    Sleep/Wake UUID:       B201F1B6-486D-4D70-B99A-E4F89B024BBF
    Time Awake Since Boot: 5600 seconds
    Time Since Wake:       240 seconds
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_BAD_ACCESS (SIGBUS)
    Exception Codes:       KERN_PROTECTION_FAILURE at 0x00007fff789d1e70
    VM Regions Near 0x7fff789d1e70:
        __DATA                 00007fff78986000-00007fff7898b000 [   20K] rw-/rwx SM=COW  /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
    --> __DATA                 00007fff7898b000-00007fff789e1000 [  344K] rw-/rwx SM=COW  /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        __DATA                 00007fff789e1000-00007fff789e6000 [   20K] rw-/rwx SM=COW  /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   ???                           0x00007fff789d1e70 OBJC_CLASS_$_NSMutableArray + 0
    1   com.apple.print.framework.PrintCore 0x00007fff95693021 PMRelease + 43
    2   com.adobe.Photoshop           0x0000000100c237cf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9727123
    3   com.adobe.Photoshop           0x0000000100c23e7d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728833
    4   com.adobe.Photoshop           0x0000000100c23eb7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728891
    5   com.adobe.Photoshop           0x0000000100c23da5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728617
    6   com.adobe.Photoshop           0x0000000100aee053 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8459543
    7   com.adobe.Photoshop           0x0000000100768c64 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4768040
    8   com.adobe.Photoshop           0x0000000100af067e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8469314
    9   com.adobe.Photoshop           0x0000000100af0be9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8470701
    10  com.adobe.Photoshop           0x0000000100af1295 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8472409
    11  com.adobe.Photoshop           0x000000010007bbdc 0x100000000 + 506844
    12  com.adobe.Photoshop           0x00000001000d6a7e 0x100000000 + 879230
    13  com.adobe.Photoshop           0x00000001000d6a9e 0x100000000 + 879262
    14  com.adobe.Photoshop           0x0000000100066eb1 0x100000000 + 421553
    15  com.adobe.Photoshop           0x0000000100071d74 0x100000000 + 466292
    16  com.adobe.Photoshop           0x000000010006716f 0x100000000 + 422255
    17  com.adobe.Photoshop           0x0000000100067232 0x100000000 + 422450
    18  com.adobe.Photoshop           0x00000001012f0007 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16856267
    19  com.apple.AppKit               0x00007fff8d77c608 -[NSApplication run] + 711
    20  com.adobe.Photoshop           0x00000001012ee19c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848480
    21  com.adobe.Photoshop           0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
    22  com.adobe.Photoshop           0x0000000100068e82 0x100000000 + 429698
    23  com.adobe.Photoshop           0x0000000100238308 0x100000000 + 2327304
    24  com.adobe.Photoshop           0x00000001002383a7 0x100000000 + 2327463

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