I have tried for days to up-date iTunes genius with no luck at all... HELP!

Virtually all the music in my iTunes library is in sync with the iTunes Genius function, except for the *NEW* music that I installed 5 days ago.
There were no problems loading the music on to my computer and every one of those tracks play beautifully in iTunes.
The problem I have is when I go to up-date genius. ITunes gathers all the new information then transmits it to Apple. Then it says “Waiting for Apple to deliver your Genius results…” What happens then is, slowly, but surely Apple fills in the result info onto the time-line bar at the top of my screen until it fills completely. There it stays filled completely for HOURS, still those music files says “No Genius Suggestions”.
I have done this repeatedly for 4 DAYS, waiting for HOURS each time for Apple to up-date those tracks with no success.
Please, if you can I could use someone’s help…
My laptop is a Dell Precision M6400 and my OS is Windows Vista Ultimate (service pack 2). I have 4gig of RAM & my system type is 32-bit Operating System.
The iTunes version that I’m running is VERSION 12.1.1.4
Thank you for your time…

Because once it has charged enough to be powered on as soon as you turn it on it says battery is at 20% and will not charge anymore after that, it just runs for about 5-10 minutes before the battery dies again. The battery cycles discharge/recharge daily and its not on the charger at full charge for more than a couple hours and is never totally dead for more than a couple of hours.

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