I have tried serveral times to download an online purchase of Adobe Creative Suites 6 after getting e-mail notification of the serial number for the product

I have tried several times to download Creative Suites 6 without success after getting e-mail notification of the serial number.  I went through  the download process by I cannot find the files on my computer and the installer app. does not download

Downloadable installation files available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
Lightroom:  5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

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