I have tried to download photoshop elements x 5 times and keep getting this message "the file archive part of photoshop elements is missing....."

I have tried to download photoshop elements x 5 times and keep getting message "the file archive part of photoshop is missing...."

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 11: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

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    I made a purchase that included a free software bundle with Photoshop elements 11 yesterday and have now downloaded both files 5 times, followed all the information I have been able to find on the forum threads but still have the  error message
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    For Windows the Photoshop installer has 2 files - one with .7z extension and the other with .exe
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