I have tried to restore from iCloud back on 4 different dates and each time I get the message can't retore problem with data. Apple support said they can't help ... Anyone got an idea what I can do . Very disappointed !
How disappointing I can't not restore my phone from any iCloud backups. Each time it advises that there is a problem with my data. Spoke direct with apple support and said there is nothing I can do !
Any help / insight
How disappointing I can't not restore my phone from any iCloud backups. Each time it advises that there is a problem with my data. Spoke direct with apple support and said there is nothing I can do !
Any help / insight
Similar Messages
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I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops
Hello khanhlinh98,
I would recommend performing the following steps in order to stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
I'm having problems installing OS X update 10.9.2. Twice I have tried to install, and both times I get the message - Update could not be verified. Can anyone advise ?
Are you updating from the App Store when you get that error message?
If so, thry using the 10.9.2 Combo update -> http://support.apple.com/kb/DL1726.
Good luck,
Clinton -
I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR -
After ugrading to Firefox 4, I can't go to my job e-mail website. I get the message: ssl_error_renegotiation_not_allowed. No problem with the old version of Firefox. Can I have the old version of Firefox back?
See:
*https://wiki.mozilla.org/Security:Renegotiation -
I keep getting the message" There ais a problem with this windows Installer Package. A program required for this install to complete could not be run. Contact your support personnal or package vendor". I get this whentrying to update itunes.
Does anyone have a idea how to fix this/
ThanksTry the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I am trying to install the latest version of itunes and when the install begins I get the message "There is a problem with this Windows installer package. A program required for this install could not be opened. contact your support personnel or product vendor". I ran a troubleshooting diagnostic on my computer and nothing flagged as a problem. I uninstalled iTunes and tried again and now I don't have any way to sync my ipod touch. Please help with any suggestions!!!
Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.) -
i've just downloaded facetime and every tie I attempt to open it I get the message"there was a problem with facetime you need to quit and reopen facetime" I've tried this but I just get the same message again and again
Hello tadom,
Thanks for the question. The following article outlines the exact error message you described, and a potential resolution:
OS X: "An internal FaceTime error occurred" alert after clicking Facetime icon in the Dock
http://support.apple.com/kb/TS4457
Thanks,
Matt M -
I have an IPhone 4 and each time I try to update to iOS 7.0.6 I receive an error message. I have gone through te update process about 3 times and each time I get message saying there was an error and it was unable to update.
What is the error message, and the error number specifically? You can look it up here: http://support.apple.com/kb/TS3694
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So I installed the latest update of Itune on my Windows 7 Ultimate 64 bit PC.( the previous versions worked fine never a problem)
It installs, and comes up with error7 126. Reinstall program again.
So I go through all six steps to unistall, and reinstall a frsh downloaded compy of 64 bit Itune from Apple Site. and reinstall again and again, went through this process 10 times still having same problem, including now also comes up with AVFoundationCF.dll missing, try to install that won't install.
So now I can not use anything apple, iteunes, safari, update etc, nothing will work, which means I can no lobger sync or update my Iphone 4S.
Does anyone have an answer for me????I'm an applications developer and also run a part-time videography business. As such, I require more than 3.12GB of RAM. That is the physical limitation of a 32bit system. Pointless to stay on 32bit if you plan on having more than that much RAM.
I'm also not about to pay someone to fix my PC when I can do it myself. I was originally hoping for someone who had experienced the problem before to point me in the right direction so I didn't have to spend so much time trying to figure out what the issue was for myself.
Basically, in the end the problem was caused because right at the point in time when I chose to uninstall, and reinstall; Apple released a new version of iTunes. This version in turn had a requirement of iOS 4.2 to sync with the iPhone. This is a pretty embarrassing for Apple that they would release software reliant on other software before said software was released.
Had I realised I was downloading a newer version at the initial point of installation, this wouldn't have been an issue. I could've easily have rolled back iTunes to the previous version and gotten on with my life.
Another issue is that iTunes is not actually a 64 bit application. It masquerades as one to allow installation on the 64 bit platform. -
I ordered a download of PagePlus X5 from Serif in the UK. The program is 706 MB. Several times, only 300+ MBs downloaded. The program had .exe but the partial download had .msi. The message that came up was "Setup was unable to find the msi package or patch . . ." Serif suggested I install Firefox as a web browser to see if the program would download. That is what I tried to do, and that is when I got the message that the file was corrupt. Serif is sending me a disk. Is there a disk for Firefox?
How large is your iPhone's storage? 16GB, 32GB, or 64GB? You can go to Settings > General > Usage, and that will tell you how much storage you have used and how much you have left. If the storage is truly almost full, then you would need to either delete files from your iPhone, or sync less files from iTunes to your iPhone.
Hope this helps! -
I am trying to update my iphone 4, but in order to do that I need to update itunes. I am unable to do this, or update quicktime. I get an error message that says
"A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have a dell running windows 7Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
Ive been trying to download itunes 10.7 and i keep getting a message whilst downloading saying 'There is a problem with this windows installer package. a program required for this install to complete could not be run contact your support personnel or package vendor.
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I have tried to restore from an iCloud back up over 4 times on 3 different wifi networks. For hrs, I am waiting only to be told at the last few minutes, Internet connection was lost. This *****. What can I do?
Connect your iPhone to Computer. On iTunes left Pane, under "Devices" right mouse click iPhone and select "Restore from Backup..." then select one of the three backup (Date and Time)
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Hi guys Im trying to restore from Icloud backup and each time I do it from the three backups I have available, it keeps saying 'Cannot Restore Backup'.......any ideas please?
Any message in that article the one that you are getting?
http://support.apple.com/kb/TS4036
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