I have tried uninstalling and reinstalling Firefox several times. Every time I try to open Firefox I get an error message saying "Close Firefox"," A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

I uninstall Firefox, then reinstall Firefox, try to open Firefox, and get an error message in a popup box saying,
"Close Firefox"
"A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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I cannot access my ebay account. I can still look for stuff but if I try to login in I get an error message saying that the connection was reset. This is the only site I am having issues with. The site works with IE6 but I would rather use Firefox.

- Was having problems accessing messages on Facebook, seems to be working now
- Cannot login on ebay.ca or ebay.com
- Having troubles listing items on ebay (uploading pictures)... this started before the logging in problems
- Problems only on laptop, other PC in the not having any problems
- Can log in to ebay using IE on laptop, but I would rather use Firefox

HouFunGuy wrote:
One thing I notice is that the _mmServerScripts folder does not show up in my Local Files folder - even after refreshing. (The underscore must hide this folder?)When I change the drop-down from Local View to Testing Server I don't see the _mmServerScripts folder, and all folders are red.
The underscore at the beginning of the folder name hides it in the Files panel, although you can turn on the option to display hidden files by accessing the panel options menu.
The folder icons in the Files panel are colour coded: green is for local files, red represents the testing server (or Subversion repository, if defined), and yellow (Windows) or blue (Mac) represents your remote server.
As Randy says, check the Web URL in your testing server definition. It should be http://localhost/check_php/.

I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
http://support.apple.com/kb/HT1535
Please let me know how things are going.
Cheers!

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message.

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.

Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Edit In Photoshop from lighroom suddenly stopped working. I have tried uninstalling and reinstalling both and still not working.

Edit In Photoshop from lighroom suddenly stopped working. I have tried uninstalling and reinstalling both and still not working.

What error message are you getting? If none then in Lightroom Preferences> General> check "reset all warning dialogs"
Try again and see what message pops up.

I have tried uninstalling and installing itunes several times following the outlined tutorial. During part of the installation i get a message that recommends me get in contact help/support and concludes with HRESULT:0x800736B3

I have tried uninstalling and installing itunes several times following the outlined tutorial. During part of the installation i get a message that recommends me get in contact help/support and concludes with HRESULT:0x800736B3 ...................any ideas?

The links on this Support page may be of help: http://www.apple.com/support/itunes/install/

I appear to have lost all my audiobooks from itunes and cannot download a new purchase to my ipod. I have tried uninstalling and reinstalling itunes but this has not helped - I am desperate as I depend on my ipod for listening to books

My ipod touch has lost touch with my itunes account. I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod. I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with. I need my ipod for audiobooks and podcasts because I have a visual impairment.

iTunes 11 does some thinks differently. See:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

HT1926 I have just updated itunes on my pc (widows XP) to the latest version. When I try to open it i get an error message saying the application failed to start because MSVCR80.dll could not be found. Not sure how to resolve this. Have tried to reinstall

I have just updated itunes on my pc (windows XP) to the latest version. When I try to open it I get an error message saying the application failed to start because MSVCR80.dll was not found< Have tried reinstalling with no luck. Any ideas?

try removing all itunes and all other apple program
follow this link for more info. http://support.apple.com/kb/HT1923
reboot ur window after uninstalling
after that download the latest itunes setup and install.

TS5376 Every time I try to install Itunes I get an error message saying it is unable to start services and to verify that I have sufficient privileges. I am the administrator. I have tried everything I can think of.

Every time I try to install Itunes I get an error message saying it is unable to start services and to verify that I have sufficient privileges. I am the administrator. I have tried everything I can think of. When I click the ingore option it doesn't install corectly and I get a message saying MSVCR80.dll file is missing.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install

After updating my MacBook Pro to yeosemite I want my old screen saver picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this

After updating my MacBook Pro to yeosemite I want my old desktop picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this folder. It is in TimeMachine".

Can you browse the Time Machine drive from Finder?
If you can and you know where the picture was stored ie on your desktop you can browse through the folder structure to the picture copy it and paste it somewhere on your new install before right clicking it and 'set as desktop background'

Hi, just tried to upgrade to 11.2 but now when I try to open itunes I get an error message saying "the procedure entry point ADiAdID_acquirematchslotifnecessary could not be located in the dynamic link library iAdCore.dll". Any suggestions?

Hi, just tried to upgrade to 11.2 but now when I try to open itunes I get an error message saying "the procedure entry point ADiAdID_acquirematchslotifnecessary could not be located in the dynamic link library iAdCore.dll". Any suggestions for a non techy person?

See Troubleshooting issues with iTunes for Windows updates.
Try the repair tip in the third box first.
tt2

When i try to order prints i get an error message saying there is a problem with my network and my network is working

when i try to order prints i get an error message saying there is a problem with my network and my network is working. How can i solve this problem?

Try a different media. I have good luck using Maxell discs.

Updated iTunes to newest version, and once iTunes opened, it crashes immediately. Have tried uninstalling and reinstalling the program numerous times. Also had a hard time getting a network connection over the weekend (I knew my connection was fine)

Updated iTunes to the newest version but have been unable to use it since. Once it opens and tries to connect to the iTunes store it crashes and asks me to close the program and report the problem. In the Windows information center, it tells me to update iTunes to the newest version to fix the problem; when I do and I tell it to repair the problem it goes through the motions, but the program doesn't change, it still doesn't work. I have tried uninstalling and resinstalling the program numerous times from the weekend until now to no avail. After the update was completed, it had a difficult time making a network connection; I knew that the connection was fine, as I was on the internet and receiving e-mail at the same time.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I have lost the task bar/start menu, how do I get them back? I have tried uninstalling and reinstalling without success, the other user on my computer does not have this problem.

Yesterday, I went to the site for levno computers, using my web access for my work email. I opened the page to view the outlet items and was never able to get back out of it. Finally used ctrl,alt,delete and ended the task. After that the this is what my task bar looks like, I cannot resize or exit using tabs at the top or bottom they are not showing, nor is start showing in the lower left hand corner where I like it. I tried uninstalling and reinstalling that did not help.
== This happened ==
Every time Firefox opened
== July 9, 2010

Hello Sher.
If you're talking about the menu bar, press ALT or F10 in your keyboard to make the Menu Bar temporarily visible. If you want it to be permanently visible, go into ''View > Toolbars > Menu Bar'', or right-click the Navigation Toolbar (the Reload button, for example) and select ''Menu Bar''.
If this doesn't help, right-click the navigation toolbar, select ''Customize...'' and click ''Restore Default Set''. If it doesn't appear right away, try pressing ALT or F10. You can go into ''View > Toolbars > Menu Bar'' to make it permanently visible, or right-click the Navigation Toolbar and select ''Menu Bar''.
If none of this helps, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Try disabling all add-ons (just to check), to see if Firefox goes back to normal.

Fter using ccleaner Download helper Stopped Working Have tried UninStalling And Reinstalling it

After Using Cccleaner My Download Helper Stopped Working.I tried UninStalling And Reinstalling It Did not Help The Icon is Still on The Left Upper Corner But It Does not rotate

Which Firefox settings did you clear with CCleaner?
You can check for problems with the localstore.rdf file.
*http://kb.mozillazine.org/Corrupt_localstore.rdf
*https://support.mozilla.org/kb/Toolbar+keeps+resetting
You can also try to reset the dwhelper prefs on the <b>about:config</b> page.
*http://kb.mozillazine.org/about:config
*http://kb.mozillazine.org/Resetting_preferences
*http://kb.mozillazine.org/Preferences_not_saved

I have tried uninstalling and reinstalling Firefox several times. Every time I try to open Firefox I get an error message saying "Close Firefox"," A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

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