I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated
I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated
http://www.apple.com/support/contact/
Similar Messages
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I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?
Contact itunes support.
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I am trying to sync my iPhoto to my iPad from my Mac but iTunes keeps telling me that my iPhoto Library can't be found. I obviously can see that I have many photos and events so I am not sure why I'm getting this message.I have all the current software and have been playing around with it for hours and can't figure out the problem. Any help would be greatly appreciated.
im having the same problem!
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Hi everyone!
I tried to update a few apps from my iPhone, and to install new applications from APPSTORE. But i got a message :" Your Apple ID has been disabled"!!!!!!
What can i do now? Can you help me please?
The same thing happend with my IPAD....
How can i do to function all this in the same way which was working till this problem appears.
I want to mention that i have 2 email adresses asociated with the same Apple ID.
wait for an feedback!
Thanks a lot!Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
Have purchased a new computer but can not install elements 12 since it has been installed on an older laptop. This is a one time user program, is there a code that can be put in or a small fee to pay to be able to use the program again. Never installed the video editing and hoping this can be installed with no problem.
If the laptop is still connected Launch Elements in Expert Mode. Go to the help menu and sign-out. That will deactivate usage on the laptop.
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I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.
The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
I suppose my question is, how can I remove her information from mine so I can setup my new phone using iCloud. Also, I have already checked my Apple ID online and nowhere on my account is her information listed. -
I'm trying to reset my ipad from ITunes after i disabled it but it keeps telling me that it can't complete it because it has a passcode please help!!
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
I am trying to log onto game center but it keeps telling me this apple id has not been used in game center. Tap continue to set up your account.
but it keeps looping back to this message no matter what i doCan you sign-in to the My Apple ID site?
If you can, you might be able to sign into Game Center from a app that supports it. -
I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks
Contact itunes support:
http://www.apple.com/support/itunes -
how do i get all my data and info from my old iphone onto my new one without access to the original itunes that i set my first iphone up on? my partners itunes keeps telling me that its going to replace all my apps and data with his stuff
ok so i have my own i tunes library - how do i get all my old apps onto my new library?
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HI, I have bought a new Iphone and want to sync it will all my stuff from my old iphone, but I have set it up as a new iphone and nt sure how to sync it now.
See: http://support.apple.com/kb/HT2109
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How do I get my music library from my ipod on my new computer? It keeps telling me that I am synced with another music library...HELP
See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
I've synced iPad with iTunes, but it keeps telling me that there are purchases on my iPad that need to be transferred before I can run the iOS update or I will lose them. What should I do? How do I figure out what purchases have not been transferred? I went into iTunes on my Mac and ran "Check for available downloads" and I still get same message.
The 'cehck for available downloads' checks if there is anything in the store that you haven't yet downloaded, it won't copy anything from the iPad. Have you tried doing File > Devices > Transfer Purchases ?
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I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194 -
My new phone is showing five bars and is connected to wifi but it keeps telling me that I cannot connect to iTunes Store???
Just because there are bars showing doesn't mean you are connected to the Internet. When you try going to the iTunes store, does the error message say anything about not connected to the Internet. If so, that's the problem. However, if you can successfully get to a web site in safari, then you do have a connection. In this case, are you sure you are using the right ID and password for the store?
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