I have two 11 year olds with iPads that I have on home sharing.  I bought gift cards for them (to their iCloud accounts) but they aren't showing up.  How do they redeem?

HHow do the gift cards I sent to my 11 year olds on my home sharing accounts get redeemed?  We can't seem to find them. They are signed into iTunes with their iCloud email address but the gift cards don't show up.

I might add that I purchased the gifts through the iTunes Store while signed into my account and sent them to their iCloud accounts.  They both have their gmail accounts as backup email accounts on iTunes and haven't received an email or notification about the gift cards at all. 

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    <Email Edited by Host>

    Basic troubleshooting steps outline in the manual are restart, reset, restore from backup, restore as new.  Try each of these in order until the problem is resolved.  If you've been through all these steps and the trouble persists, you'll need to bring your phone to Apple for evaluation.  Be sure to make an appointment first at the Genius Bar so you won't have a long wait.
    Best
    GDG

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    how do i get a code if it has been scrathced off ?? what do i do???

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    Your past purchases are not on the computer.   By choosing download all, those purchases will download to the computer. 
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  • My Iphone 5 will no longer work with my two year old Bose dock?  I'm using an "Apple" 30 pin to Fire adapter

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    OK, well I would go with what Apple says in writing but if you want to take a trip to visit the Genius Bar that won't hurt.
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    BTW when posting please click the Reply link in the post you are replying to, otherwise we can't tell who y our comunication is directed to.

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    http://www.apple.com/retail/geniusbar/
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    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
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  • If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad  with the same Apple ID, why can't I get 5 GB fo each of them?

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    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
     Cheers, Tom

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