I have two faults! 1, an error comes up in Ps CC 2014 "could not apply the saved panel configuration, restring to default and my tools have disappeared completely and anything ive tried I cannot get them back not even the drop down menu in 'window' helps

I have two faults! 1, an error comes up in Ps CC 2014 "could not apply the saved panel configuration, restring to default and my tools have disappeared completely and anything ive tried I cannot get them back not even the drop down menu in 'window' helps at all. And 2, Lr everytime I load it up it gives me the option to retry or switch to and it takes a while for me to even get anywhere with it I think it has something to do with the catalogs? I've been using these programs for a few years now on a Mac...no problem but when I use a PC when I'm away coz it's the (only) comp available these happen PC's are so useless! Please can anyone help??...

I can give a few suggestions on Photoshop CC 2014, but Lightroom is a separate forum and you should ask Lr questions there.
First close Photoshop.
Then start Photoshop by double-clicking on it's icon and very quickly after that, hold down the ctrl-alt-shift keys until you see the reset dialog. answer "Yes" to delete settings, and let Photoshop continue to load.
It's tricky to do and may take a few tries, but at least it should reset Photoshop CC 2014 to defaults.
Gene

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Message was edited by: LarryHN

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