I have two iPods under same account information and lost one but when I try and track it only the one that isnt lost shows up, is there somewhere I can go to fix this?
I have two iPods under same account information and lost one but when I go to track it only the one that isnt lost shows up, is there somewhere I can go to fix this?
They cannot be tracked unless connected to WiFi.
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Hi, i've just bought the game "Order and chaos" on i-tunes for my iphone 3gs. But when i try to install it to my Iphone it says that im not compatible.I need to know what the problem is. Help me please, i dont like to pay for something that dosn't work!
i have downloaded the most current version and when i try to install it, it tells me my computer software is not new enough but it will not show me any software updates?
Is that a Mac OS or a Windows OS you're running on that computer, dawn? If it's a Mac OS, what do you have? 10.5.8 Leopard or something higher? -
I have 2 ipods on same account( 2 different kids in household) how can I separate them into 2 different accounts?
There are actually a few methods for using more than one iPod on a single computer: How To Use Multiple iPods with One Computer
Just to summarise what's in the link above:
Method one is to have two Mac or Windows user accounts which by definition would give you two completely separate libraries.
Method two is to set your preferences so that either one or both iPods get updated with only certain playlists within one library. If you've had no success with this you can have a look through the guide on this page: Loading songs onto iPod automatically
Another option when using a single library is to set one or both of the iPods to manual update: Managing content manually on iPod
You can read about Windows user accounts here: Using Windows XP User Accounts -
I have two ipods under one apple id (mine) and my daughters. my daughters ipod has gone missing /poss stolen is it safe to keep using my ipod? should i do anything to protect my apple id?
Change the passwords for all accounts used on both iPods.
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I have two IPhones under my account.
I have two IPhones under my account. Do I need to create a separate ICloud account in order for them to be separate.
Yes. You can still use the same Apple ID for store purchases, but you should have separate iCloud accounts to avoid merging contacts, calendars, and a host of other problems. (You don't need to use the same Apple ID for store purchases and iCloud.)
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I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help...
We are starting from the beginning like its a new ipod starts out asking language, country,location services,choose a network,and when we get to "setup ipod touch " there are 3 options 1..setup as new ipod, 2.restore from ipod backup 3 restore from itunes backup and when we hit setup as new ipod and click next it comes up with sign in with apple id or create a free apple id we clicked create a free apple id....then comes up with bday,1st name last name, use your current email address, get a free icloud email address or change email address and THIS is where we have problems....if we hit change email address it means that sis's stuff goes under his name and moves all her stuff to this older ipod which the brother does not want. sorry this is so long but its the only way I knew to do it.
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After updating my iPod 4 and my iPhone 3gs to 5.1 it keeps turning itself off whenever I'm trying to load a larger web-page, or doing some hard operations. Is there anything I can do to fix this?
Have yu tried the standard fixes:
- Reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Restore from backup
- Restore to factory defaults/new iPod. -
Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?
Take it back for a refund.
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The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
KarenThanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen -
My iPod Touch is stuck. I can't get it to power off. All that comes up on the screen is the Apple Logo. Is there anything I can do to fix this problem?
You may need to hold the sleep/wake button and the home button until the apple logo appears. Or anther thing you can try is draining the battery until the battery is dead. That's what i tried and worked. You may need to do those things more than 2 times. OH anther thing is you can try connecting you ipod to your computer and see if it appears on itunes. If those don't work you can send it to apple. So that's what helped me I hope I answered your question.
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I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts To update this application, sign in to the account you used to purchase it.". I only have one account with apple and the software was preinstalled when I purchased my macbook in Aug 2012 with that account. Has anyone had this problem or know how to find out what account apple needs?
You log into the App store using the same Apple ID you used to set the computer up, verify that none of your apps are hidden and that they have all be accepted and then download and install the update
for help contact the App store support - link is on the right ot the App store window
LN -
My ipod touch will recognize my home wireless network but when I try to select it the wheel just keeps spinning. It looks as though I have a good signal but my router is an older apple extreme. I've updated to the lasted firmware but it's still not working. I have two older imacs and a wii that connect to the router. Any thoughts? Thanks
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Setting>:General>Reset>Reset Network Settings.
- iOS: Troubleshooting Wi-Fi networks and connections -
Please help! I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia. How can I fix this?
Are you using a proxy server to access the net?
Or another cause could be that your router thinks it's in its home country (probably china)
I just don't know how to fix it. There's a way but I don't know enough to advise.
You could try googling your router model and 'wrong country' or keywords like that and see if something comes up. -
My iPad mini says to connect to iTunes, and I try to restore it, but after its done extracting a message comes up saying that device is not found, is there anyway i can fix this? I don't care if i don't get my stuff back, i just want my iPad restored to its starting settings.
If everything else that you try fails, I would try using another computer. Since you don't care about saving any data, any computer that is running the latest version of iTunes might be able to restore the iPad. You could make an appointment at an Apple Store Genius Bar and they can do it for you.
If that isn't feasible for you, try using a different cable, a different USB port. reboot the computer, and reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Then try again. -
My iPhone 4s is stuck on the apple logo page and will not start up is there anything i can do to fix this problem ?
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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