I have uninstalled and reinstalled itunes several times bc i cannot access the store. still unable to....tries to access but then just stops. no error. please help
i have uninstalled and reinstalled itunes several times bc i cannot access the store. still unable to....tries to access but then just stops. no error. please help
Try this:
Go to command prompt (in windows XP, START/All Programs/Accessories/Command Prompt)
Type in following:
Netsh winsock reset
Hit "Enter" key. Restart computer.
Now check & see if iTunes stores is back to normal.
If not, try temporary uninstall your Security software & see if it works.
Similar Messages
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I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing". Can anyone help with this?
It keeps telling me to reinstall iTunes, but it continues to come back with the same error message.
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I have contacted apple support and followed the steps to uninstall itunes on my laptop, and then reinstalled itunes from the apple website. and when i connect my iphone to my computer it states that it cannot sync due to it not being the 64-bit version. I have done this at least 3 times now and it still won't connect. I am beyond frustrated. Granted, I use a PC for itunes as opposed to a Mac. However, I have never experienced this many problems and difficulties in the past. I have been use an ipod or iphone for at least 10 years.
First, plug off your iPod.
Then uninstall iTunes + all of Apple services (google them).
Restart the PC.
Install iTunes.
If that doesn't help, try this:
http://support.apple.com/kb/TS1567
You should consider moving to Windows 7.
Cheers. -
oblem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: CoreFoundation.dll
Fault Module Version: 1.630.18.0
Fault Module Timestamp: 50a590d1
Exception Code: c0000005
Exception Offset: 000015be
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: 9c79
Additional Information 2: 18d391556384f03f39cb1810be4919d6
Additional Information 3: cbd8
Additional Information 4: 7823eb2f440e23b0eb8dcc58dcf1c44e
I use Windows Vista - I read other questions and none seem to have the above problem codes - Help please. I tunes seems to be OK, but once Ipod plugged in, this is when I tunes states it is not working and program has to be closed. Help please.First, plug off your iPod.
Then uninstall iTunes + all of Apple services (google them).
Restart the PC.
Install iTunes.
If that doesn't help, try this:
http://support.apple.com/kb/TS1567
You should consider moving to Windows 7.
Cheers. -
I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753) -
I have uninstalled and reinstalled itunes numerous times and keep getting the message it reinstalled incorrectly stating windows Error 127. I am using windows 7
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
You may have more success if you use the advice in the Install missing components section to break down the installer into its component .msi files and install these in alphabetical order.
tt2 -
I have uninstalled and reinstalled iTunes multiple times. When I connect my iPod Classic I get the following message: The software for this iPod is not installed correctly. Please reinstall iTunes to install the required software. Any ideas?
Assuming you have windows, try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.
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I have installed and reinstalled iTunes several times. I am still getting an error that there is no disc burning software found and the computer keeps telling me to reinstall iTunes - it says that there is other burning software that is interferring but I haven't installed anything lately. I was able to burn discs on the earlier version. Now what?
Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
I am usually pretty good in solving my own problems, but this is one is taking me back. My computer and itunes will not reconize my ipod. Itunes is telling me that I need to restore it factory settings. When I try to dwnloads and extracts then it stops or freezes and I get error codes 42408 or ? error 14. I have uninstalled and reinstalled everything. I've even had support send me hyperlinks to remove old apple & itunes programs. Can anyone assist me? I've been working on this problems for a couple of weeks...
Here is some info that I found.
http://support.apple.com/kb/ht1339
Hope it helps! -
Itunes updated on my pc and laptop and now I cannot open the program on either one. Running Windows 7 on both. Error number 7 and R6034 continue to pop up. I have uninstalled (6 times) all of the Apple programs, rebooted, reinstalled, etc. as badgerfan1101 posted but cannot open it on either computer. I even did a restore to an earlier date with hopes that would solve the problem. Any other ideas? Been working on this for 4 hours
Hey gardenqueen1,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
My Ipod Nano 6th generation is no longer recognized by iTunes & my computer. I did all troubleshooting steps. After checking for changes and reinstalling legacy software in device manager I keep getting an error 10 message (device can't start). My device is charging when I plug it in and is otherwise still functioning normally. Can anyone help me please?
Universal Serial Bus controllers
Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB Universal Host Controller - 293A
Intel(R) ICH9 Family USB Universal Host Controller - 293C
USB Composite Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer. -
My points above lay out the problem and I get messages telling me it can't find the files....Why is it not working when it did just fine right up until you came out with version 4???
Any suggestions? I may have to go to another browser, but I have always like your product best.You are welcome. There has never been a need to move that one before, but try it since you can always put it back.
If the same, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
I have tried uninstalling and installing itunes several times following the outlined tutorial. During part of the installation i get a message that recommends me get in contact help/support and concludes with HRESULT:0x800736B3 ...................any ideas?
The links on this Support page may be of help: http://www.apple.com/support/itunes/install/
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I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?
I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years.
I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed. Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services. It seems that this might be rectified by plugging in said devices before finishing the re-install. The second reads iTunesHelper was not installed correctly please re-install iTunes. This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows. However, after re-installing again, it still won't run and the original error comes back. I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable. -
I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.
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