I have updated my iphone this evening and is has asked me to connect my phone to itunes, I connected it to a computer with itunes and it says it needs restoring? and all my images etcwill be earsed I need help as I have not backed my iphone up previously
I have updated my iphone this evening and is has asked me to connect my phone to itunes, I connected it to a computer with itunes and it says it needs restoring? and all my images etcwill be earsed I need help as I have not backed my iphone up previously please help?
YOur phone is in recovery mode, any data that was on there is already gone, you will have to restore your phone and use whatever backup you to restore to.
Similar Messages
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I have our music collection on iTunes Match for my PC, ipad and iphone.
Can I share that music collection with my wife so she can play that with her iphone? Even though she has a different Apple ID from me?Her iPhone will need to be set up to iTunes Match using your Apple ID to be able to share music via iTunes Match. Otherwise you'll have to download the music to your computer and then copy those tracks into her iTunes library, assuming hers is separate.
Regards. -
I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!
Hello there, xkatiex255.
The following Knowledge Base article should provide the steps for you to resolve your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works fine. I can not reset the device because I have too much important data on it. Please help me.
Salve a tutti, sto cercando da stamattina di effettuare il Backup del mio IPhone da 32 gigabyte. Quando avvio la sincronizzazione e il Backup mi esce scritto '' iTunes non ha potuto eseguire il backup di Iphone perche si è verificato un errore. Ho provato su un altro iphone (4) e tutto funziona correttamente. Non posso ripristinare il dispositivo perchè ho troppi dati importanti sopra. Vi prego aiutatemi.Ok I tried to delete the backup by using your location via preferences, but I did not find any file, maybe because I've already deleted following the path to the disk. I repeat that I have 2 devices and the problem only occurs on one
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I downloaded a software update on my iPhone. Now it's asking me to connect to iTunes, but I don't have my computer with iTunes to connect to and won't be able to for a few days. What can I do to use my phone now?
Hi,
Thank you for your reply, I did go to my general settings, but for some odd reason I don't have a restrictions setting, or a reset setting. I thought I could reset all the setting to see if it could be that, but as I said there aren't any.
My husband also has the iPad 2, and also did the software update and hasn't had any problems at all. I took both iPad's and compared the settings thinking maybe there could be a setting that could have been changed when the update was done. -
Got the new Iphone 5c from Verizon today and was really happy with the phone until we realized it is unable to send or recieve text messages AT ALL. We've tried everything, searched the internet for hours, I've tried live chatting with Verizon and Apple ALL DAY and somehow keep getting "disconnected" even though my internet is working perfectly. The phone is pretty much useless if it's unable to perform one of it's main functions and it's really dissapointing to add a line, get the phone, only to discover a major problem with seemingly no solution whatsoever. Is there any fix for this? Because a phone that is incapable of sending or receiving a simple SMS message is pretty much useless. It's too bad too because I really love the phone if not for that. Does anyone have a legitimate way to solve this problem? We've done everything, network resets, turning imessaging on and off, factory reset, etc. etc. etc. and nothing works. Please help.
Hello Idkallday!
I know your device sends and receives text messages! Let's get to work on this! Did you port your service from another carrier, or is this a new number? Is your previous device still powered on?
I also want to ask if you are able to use iMessaging, and if you see any error message when sending?
Please test it by sending a message to your own mobile number, and keep us posted!
ChristinaB_VZW
Follow us on Twitter @VZWSupport -
Error 1321 when updating Adobe Acrobat Pro even if profile has admin rights and parent folder has full access privileges.
Exact error below:
error 1321: the installer has insufficient privileges to modify the file C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\I386\[dll file]
Thanks in advance!My first thought is to not just apply permissions to the folder but be sure to apply them to all objects inside them. It would be interesting to see if you can rename this file, then rename it back to its original name; this would test permissions nondestructively.
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Several of my authorized pc laptops and desktops have completely died over the years, and have no way to deauthorize iTunes on them. Now I am unable to synch purchases on my Iphone to new computer with iTunes because I already have 5 computers authorized. What can be done?
Deauthorise all to reset to zero, then authorize again.
Following quote from Apple Support:
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
Click iTunes Store on the left side of iTunes.
If you're not signed in to the store, click the Account button, then enter your account name and password.
Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/). -
My Android Galaxy S5 has locked up and gone into endless loading while trying to update to the Kitkat update. I have set it back to factory settings and tried again and it has locked up again. My phone no longer works. What else can I do?
Oh goodness,SLEEPER888. We wish you didn't have this problem while trying to complete this update.You have done quite a bit of troubleshooting on your own. If the phone update does not take, we would need to replace it with the warranty. Is it still locked up?
TamaraH_VZW
Follow us on Twitter @VZWSupport -
hello..i have the macbook pro and i had a password when it opens and when i have updated the software when i delete something it asks me every time to put my password ;/ how do i delete my password or just correct a setting for it?
You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions -
Hello ! How i get activate my sim phone ? I have iphone 4s and I've received a message : "server unavailable. Please contact apple support." I've tried with iTunes, but ididn't work. Please help me.
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and tis now relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
If your iPhone has not been jailbroken, see the troubleshooting suggestions here:http://support.apple.com/kb/TS3424?viewlocale=en_US -
i cant make restore for my iphone 3gs??,,,, needs restore and itunes cant make restore has an error code 2003... How can I solve this problem?
See this support document for information about update and restore errors. Resolve iOS update and restore errors
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I have forgotten my password and have not backed my iphone up how can i get to my photos
I have forgotten my password and have not backed my iphone up how can i get to my photos.
If you have synced your phone with a computer connect to that computer and you can back it up without the passcode. If you have not synced to a computer there is no way to recover data without the passcode.
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I have updated to IOS 7.1 my music has disappeared and my boyfriend has put his iPod music onto my iPod those also were gone I'd like to know how to get it back if there is anything you can tell me to get my music to pop back up that would be great.
You can only sync with one computer/iTunes library. If you sync with another iTunes library/computer the media from the iPod will be deleted and replaced with the media on the second computer.
If you want to change syncing computers then:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
We have a Dell computer with iTunes (which we have had for years) and are suddenly unable to open it. The message: This file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Help!!
See Empty/corrupt iTunes library after upgrade/crash.
tt2
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