I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost?
I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.
virenkhare wrote:
I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.
There are no keys, there is no trial version of OSX (ML or Mavericks) and Mavericks is free
What have you downloaded, and where did you get it
Similar Messages
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After upgrading macbook pro from mountain lion to mavericks computer performance slowdown
after upgrading macbook pro from mountain lion to mavericks computer performance slowdown
Fixing a Mavericks Installation Problem
How to manage a failed OS X Mavericks installation | MacFixIt - CNET Reviews.
Try these in order:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Hi, can anybody help me please, i have upgraded from Mountain Lion to Mavericks, since then my Adobe flash player don't want to work.
I clicked on update and downloaded the update from Adobe and installed it.
Every time i get an error saying - "that this wasn't downloaded from App Store".
i can not find it in App Store.
What must i do?Try this: in your Utilities folder launch Adobe Flash Player Install Manager and run it to completely uninstall Flash. Then go to http://get.adobe.com/flashplayer/ and download Flash
Once downloaded, double-click to open it and run the installer. If you get a message saying the file can't be opened, or similar, Control+click or right click and select 'open' and should then be able to proceed to install it. -
I upgrade succesfully my laptop OS from mountain lion to maverick. i have my canon IR2530 driver installed. after I reset my printer and add again(Canon IR2530), the driver is not showing from Printer Software. could you guys help me to solve these problem?
Maybe this thread will help:
https://discussions.apple.com/message/23873672#23873672 -
Boot camp lost after upgrading to Yosemite from mountain lion
I lost my windows7 boot camp after I upgrade to Yosemite from mountain lion. When I press ALT when rebooting there is no more alternative to boot for window anymore. I did read some thread about this but my case is different since when I tried to type 3 steps(diskutil.......etc) as LonerT user answers it did not work. The attached files here are what I faced with. Please help. I have a lot of important files in windows
If you look at the GAP between GPT3 and GPT4 it is start/size of 782929176/37595880 but the NTFS header starts at 782929920 according to your Testdisk output shown here.
MS Data 782929920 976773112 193843193
The difference is 782929920 - 782929176 = 744 bytes. You will need to delete the current GPT4 and recreate a new GPT4. Please stop if you see any error messages and post here.
1. Delete the old entry and create a new entry at GPT#4.
sudo gdisk /dev/disk0
p
d
4
n
4
782929920
976773112
0700
p
w
y
Here is an example of the delete/new...
Command (? for help): d
Partition number (1-4): 4
Command (? for help): n
Partition number (4-128, default 4): 4
First sector (34-1954210086, default = 1454210080) or {+-}size{KMGTP}: 1454211072
Last sector (1454211072-1954210086, default = 1954210086) or {+-}size{KMGTP}: 1954209791
Current type is 'Apple HFS/HFS+'
Hex code or GUID (L to show codes, Enter = AF00): 0700
Changed type of partition to 'Microsoft basic data'
Command (? for help): p
Disk /dev/disk0: 1954210120 sectors, 931.8 GiB
Logical sector size: 512 bytes
Disk identifier (GUID): 6ED0C429-00D1-4759-B50E-04B6FB80D0E3
Partition table holds up to 128 entries
First usable sector is 34, last usable sector is 1954210086
Partitions will be aligned on 8-sector boundaries
Total free space is 1293 sectors (646.5 KiB)
Number Start (sector) End (sector) Size Code Name
1 40 409639 200.0 MiB EF00 EFI System Partition
2 409640 1452940543 692.6 GiB AF00 Customer
3 1452940544 1454210079 619.9 MiB AB00 Recovery HD
4 1454211072 1954209791 238.4 GiB 0700 Microsoft basic data
2. This is a tedious process and you want to check after the second 'p'rint command that it looks reasonable, before the 'w'rite and 'y'es to confirm.
3. You will need to reboot after the change, because the disk you are booted from is the one being modified. Reboot will rebuild disk0s4 using the start/end you entered.
4. Run the dd command - sudo dd if=/dev/rdisk0s4 count=1 2>/dev/null | hexdump -C and check that the first line contains "R.NTFS".
5. Once you have a working GPT#4, a new hybrid MBR needs to be created which will overwrite what you see in your Fdisk output. This is also done using GPT Fdisk (Gdisk). Your numbers will look different than what are in the following example. In most cases, you will use the default except entry 4, which should have a 'y' for bootable flag.
sudo gdisk /dev/disk0
GPT fdisk (gdisk) version 0.8.10
Warning: Devices opened with shared lock will not have their
partition table automatically reloaded!
Partition table scan:
MBR: hybrid
BSD: not present
APM: not present
GPT: present
Found valid GPT with hybrid MBR; using GPT.
Command (? for help): p
Disk /dev/disk0: 490234752 sectors, 233.8 GiB
Logical sector size: 512 bytes
Disk identifier (GUID): 59BDFEEB-1EB4-4529-94FE-3CBC2C3CD513
Partition table holds up to 128 entries
First usable sector is 34, last usable sector is 490234718
Partitions will be aligned on 8-sector boundaries
Total free space is 2604 sectors (1.3 MiB)
Number Start (sector) End (sector) Size Code Name
1 40 409639 200.0 MiB EF00 EF
2 409640 401060383 191.0 GiB AF05 Macintosh HD
3 401060384 402329919 619.9 MiB AB00 Re
4 402331648 490233848 41.9 GiB 0700 Microsoft basic data
Command (? for help): r
Recovery/transformation command (? for help): h
WARNING! Hybrid MBRs are flaky and dangerous! If you decide not to use one,
just hit the Enter key at the below prompt and your MBR partition table will
be untouched.
Type from one to three GPT partition numbers, separated by spaces, to be
added to the hybrid MBR, in sequence: 2 3 4
Place EFI GPT (0xEE) partition first in MBR (good for GRUB)? (Y/N): y
Creating entry for GPT partition #2 (MBR partition #2)
Enter an MBR hex code (default AF): AF
Set the bootable flag? (Y/N): n
Creating entry for GPT partition #3 (MBR partition #3)
Enter an MBR hex code (default AB): AB
Set the bootable flag? (Y/N): n
Creating entry for GPT partition #4 (MBR partition #4)
Enter an MBR hex code (default 07): 07
Set the bootable flag? (Y/N): y
Recovery/transformation command (? for help): w
Final checks complete. About to write GPT data. THIS WILL OVERWRITE EXISTING
PARTITIONS!!
Do you want to proceed? (Y/N): y
OK; writing new GUID partition table (GPT) to /dev/disk0.
Warning: Devices opened with shared lock will not have their
partition table automatically reloaded!
Warning: The kernel may continue to use old or deleted partitions.
You should reboot or remove the drive.
The operation has completed successfully.
6. a. Test 1 - Can you see your Bootcamp volume in Finder.
b. Test 2 - Can you files in the Bootcamp volume?
c. Test 3 - Can you see Bootcamp in your System Preferences -> Startup Disk.
d. Test 4 - If Test 1-3 are successful, select Bootcamp and click on Restart. You may need Windows startup repair, if you see a hanging underline cursor at the top left corner of your screen. In most cases, it is not required.
Here is an example...
Command (? for help): d
Partition number (1-4): 4
Command (? for help): n
Partition number (4-128, default 4): 4
First sector (34-1954210086, default = 1454210080) or {+-}size{KMGTP}: 1454211072
Last sector (1454211072-1954210086, default = 1954210086) or {+-}size{KMGTP}: 1954209791
Current type is 'Apple HFS/HFS+'
Hex code or GUID (L to show codes, Enter = AF00): 0700
Changed type of partition to 'Microsoft basic data'
Command (? for help): p
Disk /dev/disk0: 1954210120 sectors, 931.8 GiB
Logical sector size: 512 bytes
Disk identifier (GUID): 6ED0C429-00D1-4759-B50E-04B6FB80D0E3
Partition table holds up to 128 entries
First usable sector is 34, last usable sector is 1954210086
Partitions will be aligned on 8-sector boundaries
Total free space is 1293 sectors (646.5 KiB)
Number Start (sector) End (sector) Size Code Name
1 40 409639 200.0 MiB EF00 EFI System Partition
2 409640 1452940543 692.6 GiB AF00 Customer
3 1452940544 1454210079 619.9 MiB AB00 Recovery HD
4 1454211072 1954209791 238.4 GiB 0700 Microsoft basic data -
I just upgraded from Mountain Lion to Maverick (10.9.3) and Adobe CC is listed as incompatible with this OS. What do I need to do to make it work again? Just a patch/update or do I need to uninstall and install?
antoniobesteban wrote:
I just upgraded from Mountain Lion to Maverick (10.9.3) and Adobe CC is listed as incompatible with this OS.
Where are you seeing that information? Got a link?
According to the Adobe website: Mac OS X Mavericks (10.9) compatibility FAQs | CC, CS6, Acrobat
Plenty of people, including me, are currently running CC on Mavericks. -
Dear Apple Support Community.
As mentioned by a number of users reporting the same problem, my 2009 iMac CPU3.06 GHz Intel Core 2 Duo, 8GB RAM, has become extremely slow and repeatedly "out of Memory" since it was migrated from Mountain Lion to Mavericks (OS 10.9 then OS 10.9.1).
I have already run CleanMyMac, deleted 5GB of useless stuffs, which did not translate into any improvement. Following the advices collected in other Apple Support Community threads, I have applied EtreCheck the outcome of which is provided below.
For information, I have also upgraded my 2011 MacBook CPU2.3 GHz Core i7, 8GB which became only a bit slower than before, sometimes freezing which it almost never did before. However, I am used to the fact that Mac get usually slower and more prompt fo freeze after upgrading to a more recent OS.
Both my 2009 iMac and my 2011 MacBook have F-Secure installed. So the problem with the 2009 IMac is unlikly to be due to the presence of F-Secure. Interestingly, the few abnormalities found by Etrecheck were exacly identical before I ran CleanMyMac. There are two more findings (mentioned below) since I ran CleanMyMac on the 2009 iMac, which again didn't improve the problem.
So please find below the details of the EtreCheck experience and some additional measurements made with iStat while running EtreCheck:
Hardware Information:
iMac (24-inch, Early 2009)
iMac - model: iMac9,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 2:40:57
Disk Information:
WDC WD1001FALS-40K1B0 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
XooS5 HD (disk0s2) /: 999.35 GB (189.85 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5670S
USB Information:
Apple Inc. Built-in iSight
Canon CanoScan
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
WD My Passport 071D 800mbit - 800mbit max
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 2 TB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
Thunderbolt Information:
Kernel Extensions:
com.f-secure.kext.fsauth (1.0.0d1)
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist [REMARK: this abnormality appeared only after running CleanMyMac. It does not appear on my 2011 MacBook]
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[invalid] com.bjango.istatlocaldaemon.plist [REMARK: this abnormality pre-existed to running CleanMyMac. It appears also on my 2011 MacBook]
[loaded] com.f-secure.fsavd.dbhelper.plist
[loaded] com.f-secure.fsavd.plist
[loaded] com.f-secure.fsmac.firewall.plist
[loaded] com.f-secure.fsmac.fsupdated_guts2.plist
[loaded] com.f-secure.fsmac.licensetool.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
Launch Agents:
[loaded] com.babylon.activation.plist
[loaded] com.bjango.istatlocal.plist
[loaded] com.f-secure.relauncher.plist
[loaded] com.f-secure.trasher.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
User Login Items:
iTunesHelper
Dropbox
F-Secure Anti-Virus for MAC
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
AdobePDFViewer: Version: 11.0.04 - SDK 10.6
DivXBrowserPlugin: Version: 2.1
Flash Player: Version: 11.9.900.170 - SDK 10.6
OfficeLiveBrowserPlugin: Version: 12.2.8
Google Earth Web Plug-in: Version: 6.1
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins::
Picasa: Version: 1.0
Bad Fonts:
None
Old applications:
None
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
XooS5 HD: Disk size: 930.71 GB Disk used: 753.90 GB
Destinations:
XooS5 TM [Local] (Last used)
Total size: 2
Total number of backups: 32
Oldest backup: 2013-09-15 01:11:39 +0000
Last backup: 2013-12-07 12:48:45 +0000
Size of backup disk: Too small. Backup size 2 < (Disk used 753.90 GB X 3)
Time Machine details may not be accurate. All volumes being backed up may not be listed.
REMARK: The above finding is unlikely to be accurate. In fact, my Time Machine is supported by a 2TB WD My Passport Studio external HD connected with a Firewire 800. As mentionned, only 754GB of the 2000GB are used.
Top Processes by CPU:
5% backupd
5% Mail
5% WindowServer
3% Finder
3% Dropbox
Top Processes by Memory:
1.60 GB mds_stores REMARK: this item was marked in red in the outcome of EtreCheck, so I assume there is something wrong there
82 MB Finder
74 MB Mail
49 MB softwareupdated
49 MB Dropbox
Virtual Memory Statistics:
97 MB Free RAM
1.21 GB Active RAM
1.19 GB Inactive RAM
1.21 GB Wired RAM
1.83 GB Page-ins
36 MB Page-outs
Please find now some additional measurements collected with iStat while running EtreCheck:
Practically:
The iMac can work slowly with only one software e.g. either Mail or Safari or Firefox, but still the below "out of Memory" message occurs about every 3 minutes.
Aperture has becomre to slow to be useable
If trying to write a mail (with Mail) while Safari or Firefox is open, then the "out of Memory" message occurs about every 20 seconds so I need to check on "Resume" several times per minute.
Conclusions
From the above, unless anyone in the Apple Support Community proves to be able to identify a specific problem leading to a way to find a cure, I tend to conclude that Mavericks is not suitable for computers operating with a Core 2 Duo CPU even with a 8GB of RAM.
Unless I missed something, I did not see any warning from Apple Computer Inc. informing their customers they should refrain from upgrading Core 2 Duo Computers.
The only solution I see so far is to downgrade from Mavericks to Mountain Lion. And the Apple Support Community would confirm that it is the only solution, I would appreciate to get your guidance on how to proceed.
Intended action plan
Migrate the above 2009 iMac to a 2014 Mac Mini Server operating on Mavericks to ensure that no data may be lost while downgrading to Montain Lion.
Provided the above downgrading operation is successful, assign this 2009 iMac to partial retirement e.g. Mail, Skype, iTunes and DVD player.
In advance, I would like to thank the Apple Community for helping me either i) finding a cure to the problem, ii) or confirming that Mavericks cannot operate properly on Core 2 Duo computers, iii) and in such a case, guiding me on how to downgrade to Mountain Lion.
Yours sincerely
Core... what anti-virus would you recommend using?
Use what is already included with OS X. It already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind. -
just update my iMac from Mountain Lion to Mavericks and the application are slow to open. The same happens to opening webpages . Please help
Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Reinstalling Mavericks, Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Hi since updating my Mac Book Pro from Mountain Lion to Maverick the computer is running slow
When you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I ordered Microsoft Office 2011 with my Macbook Air, but only the trial version came installed - and no product key for the full version was ever emailed to me or included in the shipment. Three calls each to Apple and Microsoft have not solved this and I am at wit's end. Each company blames it on the other - I don't care whose fault it is, I just want the product key so I can use Microsoft Office! Please help.
You should have received a DVD in the box (with the MBA).
See: https://discussions.apple.com/message/12805337#12805337
Call AppleCare (they need to send you a DVD, which has the Product Key printed on the sleeve). -
Upgrading Server directly from Mountain Lion to Yosemite?-
Hello all,
I have a Mac Mini running Mountain Lion (10.8.5) and Server (2.2), hosting a small private webserver (PHP + MySQL), VPN, some LaunchAgents cron jobs, and file sharing service. I'd like to upgrade it directly to Yosemite and the latest Server app (4.0).
However I'm not an expert in server stuff, and I'd like to be sure that the direct upgrade will correctly migrate all my current Server settings. I've fiddled with the settings over time (including files like httpd.conf or php.ini, or adding self-signed SSL certificates) and I don't think I could easily "recreate" them from scratch if something went wrong…
So here are some questions:
"Software update" is suggesting me to upgrade to Yosemite, which is fine, but does not suggest me to upgrade Server too. Is this normal? I know that Server is a paid upgrade, but I'm surprised there is no automated upgrade process in my case. Also, "About my Mac" shows my OS version as simply "10.8.5", without any "Server" mention, is this normal too?
If everything above is normal, I suppose that the safe and normal way is upgrading to Yosemite, and then buying normally Server 4.0 in the Mac App Store?
In case something goes wrong, is there a way to "export" all Server 2.2 settings in order to import them later in Server 4.0?
My Mac Mini is headless, managed through Screen Sharing on an iMac. Can the upgrade to Yosemite be done without an actual monitor? In other words, will the "Screen sharing" service on the Mac Mini still be enabled? If not, will the "target display mode" work, using the iMac screen and a Thunderbolt cable?
Any help is greatly appreciated. Thanks!Technically, you can downgrade if you have the following:
Your computer must be elligible to run Mountain Lion. If your computer came with Mavericks or Yosemite out of the box, you can forget it.
You need an already existing Mountain Lion installer file. If you still have that somewhere, for example in your Applications folder, or anywhere else, it's usable- note that it needs to be originally downloaded with your own Apple ID and password. If you made a Mountain Lion USB installer or DVD back then that would work too. If your Time Machine back-ups go back to the days of Mountain Lion or Lion you could check your Applications folder from inside Time Machine and restore it to your computer.
To not have data loss you need a Time Machine back-up that goes back to when you were still running Mountain Lion. Please note that this will revert your data to exactly the date that you choose. If you installed Mavericks 2 months ago, you will loose 2 months worth of data. -
After I installed Yosemite on my iMac, it will not restart. I goes to a gray screen and stops. The cursor moves around but the screen is blank? I went from Mountain Lion 10.8.5 straight to Yosemite, without upgrading to Maverick. Could that be the problem? And can I get it back to previous?
Thanks, Phil.10.8.2 is no longer available. You can't install what you can't find.
The download you found at Apple is an update file for 10.8 or 10.8.1 users and will not install without those versions being present. -
Import messages chats from Mountain lion to Mavericks
Hi,
I erased my MacBook Air which had Mountain lion installed in and just performed a new install of Mavericks. As I don't have Time machine anymore, I backed up all the data (including Library folders and stuff) in a hard drive.
The only issue I have is about restoring my data from the previous system's messages.app.
In the new Mavericks Messages.app, I can't find out how to import my old messages back. I tried to put the saved ~/Library/Messages/Archive folder in the new one, and even in the ~/Library//Containers/com.apple.iChat/Data/Library/Messages folder (I've noticed this path in another forum). But nothing works.
Any idea, folks?
Thanks.
KenHi,
Did you change the Ownership of the files ?
Whilst you may have used the same Info from Mountain Lion to set up the Admin account and/or possibly your Mac User account as well then the computer will still regard them as being owned by someone else.
Find the files again (or the folder in the case of the Archive one)
Use the Get Info option when you right click.
Scroll to the bottom in the info Panel and check the Ownership.
I don't see that you put the chat.db items back in the ~/Library/Messages folder (with the other .db items as well.
10:18 pm Saturday; March 8, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Will Final Cut Express be improved by upgrading from Mountain Lion to Mavericks?
Will the performance of Final Cut Express, currently running under Mountain Lion OS X 10.8.5 (12F45), be improved by upgrading to Mavericks?
Ian R. Brown wrote:
. . . . but you will need to have Mavericks installed to use FCP X.
Should you feel the urge to give it a try, this website has a free 2 hour course of video tutorials that will get you off to a flying start.
http://www.izzyvideo.com/final-cut-pro-x-tutorial/
There are some 26 "bite-size" lessons so it's not too daunting.
Quite right Ian.
Probably should have mentioned it.
Al -
Since the last software update for mountain lion, I am having a problem when trying to remove any screenshots to the trash. A box appears saying "Finder wants to make changes. Type your password to allow this"
I have checked Finder Preferences and cannot find any box that I can 'UNTICK' to resolve this. I sometimes take a lot of screenshots when I am researching something and now find I have to enter my password for every screenshot to be removed to trash.
Anyone got a solution please, ThanksHave you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
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