I have used the same CS5.5 software for almost 2 years. I tried installing it on my new laptop and the installer is saying that my serial # is invalid. How do I fix this?
I had Adobe CS5.5 Master Collection downloaded onto my old computer for almost a year. I uninstalled CS5.5 from my old computer and tried installing it on my new laptop, but the installer says that my serial # is not valid. How do I fix this? I have never run into this problem before, and I really need my software back up and running, because I have a sizeable project due in 3 days. Any help is appreciated!
Error "The serial number is not valid for this product" | Creative Suite
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I recently bought a new macbook and installed Acrobate Pro. My settings/preferences did not come over and I do not have the same style options for my signature. It now only allows me three options and the style I have been using for the last year is not there. How do I add additional options and get my preferred signature style back?
Hi Amanda ,
Which version of Acrobat are you using?
Which signature style are you talking about?
You can go ahead and try uninstalling and reinstalling it and see if that works for you .
Use the cleaner tool to uninstall it .Here is the link.
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
You can refer to the following link to re install it .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards
Sukrit Dhingra -
I can not use iMessage or blue tooth since the upgrade to iOS7. My Apple ID is not being accepted, even with a restart and a password change. I am not receiving texts from others who are sending as an iMessage. How do I fix this?
IF your imessage is saying waiting for activation then do this:
backup your phone to itunes or icloud.
then on your phone go to settings - general - reset - erase all contents and settings - this will wipe your phone clean.
once the process is done, you can restore from the backup you made, then you should be able to activate your imessage. -
I just got my computer working again after six months of it being down. I have had it for almost five years and it has been synced with my iPhone as well. I'm trying to re-sync it now but it won't transfer purchases I've made from iTunes on my iPhone and wants me to authorize my computer. I try, and then it tells me my account is already on 5 computers (it is NOT) and that this computer cannot be authorized. HOW do I fix this???
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computers one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420 -
I just had work done on my laptop and it's pretty much wiped clean. I plugged in my Ipod classic and while the computer recognizes a device, it doesn't really register as active. How do I fix this so I can bring up the IPOD classic page in Itunes and download podcasts?
Thanks.you need to use http://support.apple.com/kb/ts1401 to get the ipod to work.
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I have tried restarting my computer, tried uninstalling, tried reinstalling but it always tells me that Firefox is open and running. When I select the task manager, there is no "firefox" under process. I have tried checking to make sure that the "read only" box is not checked under the profile properties. it seems like my only option now is to create a new profile. However, the profile manager won't even come up because it says firefox is running in the background. So frustrating!
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox version if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
You can force Firefox to create a new default profile if you remove the profiles.ini file.
* http://kb.mozillazine.org/profiles.ini_file
You can find that file here:
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.
*http://kb.mozillazine.org/Show_hidden_files_and_folders
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
HT201270 My iphone 4s says that it has no service how do i fix this
I just got my new iphone 4s and i have a new sim card installed but my phone says no service, could anyone help me fix this?
repost in the iPhoto forum where all the people that use that software hang out, you are much more likely to get a faster answer there: https://discussions.apple.com/community/ilife/iphoto
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I've uninstalled and reinstalled premiere 12 twice now, unpinned bridge and all other adobe products from the taskbar and start menu, but the warning keeps coming up. Help?
Closing Programs Interfering with Installation
PC - Task Manager: (CTRL-ALT-Delete) http://support.microsoft.com/kb/323527
Mac - Activity Monitor: http://osxdaily.com/2010/08/15/mac-task-manager/ -
Hello,
My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
Is this fear realistic?
I know I can change back to my old email, sign out and then sign in wight he new one...
Please help!This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG -
hello. So I have used my iPod touch 4g for 2 years now and need to change the battery. My question is: will I lose everything I have on my iPod like my music,pictures and apps if I change the battery on my iPod touch 4g?
Thanks for answerIf you go to Apple, they will not replace your battery, but exchange your iPod for a refurbished iPod of the same model with a new battery. Therefore you will lose everything that is not backed up. If you change it yourself or have a third party change it, you will most likely not lose anything (but still best to make a backup as lllaass suggested).
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I have an old version of InDesign CS5, have not used in a while..about a year. It will not load nor allow me to uninstall and reinstall, please help. I have original discs and serial number. How can I fix this?
CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
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I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! Is the new version not compatible with Windows Vista?
I hope that link points to mozilla.com or mozilla.org
You will have to close firefox.exe with the Windows Task Manager from the "Processes" tab of the WTM since you don't have a widow to close.
The best way to close Firefox is through File > Exit, for those who stuck with the "Firefox" button click on the Firefox button then Exit. It is not perfect but it is a lot better than just closing the window with the "X" in the upper right corner -
Hi! I've been using Goldmine contact management software for many years and syncing with Companion Link successfully, then ITunes to the IPhone. Suddenly, my IPhone is not recognized and won't sync. I see a message telling me to dock the phone? Any ideas? Thanks for any assist!
Hi Ken,
Dennis here from westport. I too am a goldmine user for many years and would love to know how you sync.
I am looking at a product called wmobile, but may be problematic on my current system.
thanks for any help... -
I bought a mini mac that was returned to a store; when I try to open iPhoto it tells me I do not own a full copy of the software and prompts me to sign into an applied that is not mine. How do I fix this??
Welcome to the Apple Support Communities
That's a problem that all users of a second-hand Mac released after the OS X Lion launch have. OS X, iPhoto, iMovie and GarageBand are registered to the Apple ID the first owner used to register the computer, so you can't use them legally without repurchasing them. Furthermore, there's a bigger problem: you have to get iPhoto, iMovie and GarageBand on a DVD, because the App Store makes impossible to purchase these applications on a second-hand Mac.
Nothing will happen if they are already installed, but you won't be able to reinstall and update them, so I recommend you to delete them and buy iLife '11 on a DVD to install the applications from there. Also, take note that you can't also reinstall OS X, so if OS X gets damaged, you will have to take your computer to an Apple Store.
Open > About this Mac, and tell us the OS X version you have. If you are using OS X Lion, you can upgrade to Mountain Lion with your Apple ID, so then you will be able to reinstall OS X -
i just installed itunes on my new laptop in the sync with my itouch all the music was transfered over but not the play list do i have to do it manually or can i only use this one computer to use those playlist i am content with only using this laptop but how do i get them over .and is it possible to have this itouch connected to both of my laptops. i know its a lot of questions but then again look at my sign on name,lol
First and foremost, learn punctuation and capitalization so we can read what you're writing properly.
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