I have windows 7 64 bit, Core i5, I have tried every option identified in the discussion groups but still cannot connect to the iTunes Store, any ideas?

I have a brand new Core i5 Windows 64bit laptop, but cannot connect to the iTunes Sore. I have tried every solution suggested in the discussion groups but I still cannot connect. This includes completely removing all security and firewalls, and I still cannot connect. I have re-load the software in different combinations again to no avail. Any ideas anyone?

Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?

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I have 2 Apple TV's in my home. When I attempt to login, is say cannot connect to the internet. I have reset both Apple TV's and also restarted them both.but still cannot connect to the internet. I al reset my router and still not change

I have 2 Apple TV's in my home. One is 2nd Generation and the other is 3rd Generation. One one that is 2nd Gen cannot connect to the internet. First I restarted, the I rest it and I even changed the password. still no connection. So I purchased the 3rd Gen TV and I have to same problem, but they are in different rooms. Before I had no problem with my 2nd Gen TV, but then one day it did not connect. I even had my internet provider come and check my internet and it worked ok, but no connection with the Apple TV. I have tried everything but no results. Somebody please help me.
Regards,
Richard

Hi richardwilliams51,
If you are having difficulty connecting to the Internet using your Apple TV, I would suggest troubleshooting using the steps in this article -
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
If that does not completely fix your Apple TV, you may need to restore it, using this article -
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Thanks for using Apple Support Communities.
Best,
Brett L

Ok so I got my mac mini today and I am trying to set it up but my wireless keyboard does not sync up. I have tried entering the code that the mini displays but still cannot get past the sync keyboard screen. Since I dont have a wired keyboard ...any ideas

Happy Thanksgiving. Any ideas on how to sync up a brand new man mini with a wireless keyboard. My attempts at following the directions have been frustated so far. Entering the numerical code has not yet led to a successful sync up.

Alright, very good.
Have you tried a PRAM reset? OS X Mavericks: Reset your computer’s PRAM

My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. Any suggestions?

My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. However I can then take my DSL cord and insert it in a different Ethernet port other than the WAN port and I can get internet on my Mac and iphones but only wifi on my husband's PC. I hate to spend another $179 if this is just something I'm doing wrong. Please help

I'm having a bit of trouble confirming that the ZyXEL is a combination modem & wireless-N router. If it is, then you really won't get any advantages of using the 802.11g AirPort.
If the range of your ZyXEL is limited, you may find that doing either or both of the following will help: 1) Move the ZyXEL so that it is higher vs. lower in the room, that is away from any closed areas or placed in a metal cabinet, and 2) Changing radio channels. The latter is especially important in you live in an area where there are a number of competing Wi-Fi.
A good utility to find out, is iStumbler. You would use this to find these other Wi-Fi and find which have the strongest signal value. Those that do, you would also want to note which channel they are operating on, and then, change yours to one that is at least 3-5 channels away. So, for example, if you find strong ones on channels 1 & 6, change yours to 11.

TS1702 My Kindle app suddenly stopped working on my iPhone 4s. All my software is up to date and I have restarted the phone, uninstalled and reinstalled the app and it still opens and shuts down instantly. Any ideas?

My Kindle app suddenly stopped working on my iPhone 4s. All my software is up to date and I have restarted the phone, uninstalled and reinstalled the app and it still opens and shuts down instantly. Any ideas?

We need clarification here.
Please don't just state version numbers, also state which software. iTunes 10.7 requires OSX 10.6.8 or higher. Leopard is OSX 10.5.8. You have two alternatives right now. One is to stay with Leopard for a while (ultimately you should upgrade) and install iTunes 10.6.3 which is the last version to work with Leopard. This should work with iOS6 on an iPhone4. The other is to call Apple and order OSX 10.6 (Snow Leopard) and upgrade the computer to 10.6.8 which will allow you to run iTunes 10.7. The caveat is we know nothing about which computer you run and if it even can run any system higher than Leopard.
Here is iTunes 10.6.3
iTunes 10.6.3 - http://support.apple.com/kb/DL1575
If you want to try upgrading:
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About this Mac" and "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present). If it says something about Intel or Core Duo or Core 2 Duo in the processor you can upgrade to Snow Leopard (assuming you have sufficient RAM/"memory"). If it says PPC or PowerMac, you cannot.
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store.
It would help when posting issues here if you would state exact error messages you see. "It's still not working!" while a description of the situation does not speed us to a diagnosis of the underlying issue.

I have purchased itunes match but the cloud will not load on my ipad 4.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed.

TS1368 Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card. I am going to return both of these items it I cannot find a fix for this.

Make sure that you can access the Internet on your computer or device.
Make sure that your computer meets the iTunes minimum system requirements.
Make sure that your operating system is up-to-date:
Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card that I cannot use(been trying now for 6 days). I am going to return both of these items if I cannot find a fix for this.

When I called Apple (after wating 42 min. for a live person) I was told to run the APPLE Software Update and turn off location services then restart my computer. There were no available updates. The iPod touch I got on Christmas day. The iTunes app was downloaded the same day. Since day 1 I have not been able to connect. I also followed lllaass's advice and followed instructions on the following 2 websites.
http://www.idownloadblog.com/2012/09/20/fix-for-cannot-connect-error/
http://www.youtube.com/watch?v=PIUitRyZS6U
After restarting my computer:
From the iTunes app I click on the 'iTunes Store'
A new window opens and I get the following message:
This Apple ID has not yet veen used with the iTunes Store.
Please review your account information
So I click on 'Review' and am taken to a crude screen that says
Welcome to the iTunes Store
With an Apple ID, you can download the latest music, videos, and more.
To begin creating your Apple ID, click Continue.
So I click on 'Continue'
A pop up window says:
We could not complete your iTunes Store request. An unknown error occurred (-1202).
There was an error in the iTunes Store. Please try again later.
And the only option I am left with is to click 'OK'
After every fix this same scenerio just loops and loops and loops

I have a Mac Pro using OSX 10.7.4. When using apple mail I click on the address icon to obtain email address and nothing happens. I've restarted both the application and the Mac but still won't open address book. Any ideas please.

I have a Mac Pro using OSX 10.7.4. When using apple mail I click on the address icon to obtain email address and nothing happens. I've restarted both the application and the Mac but still won't open address book. Any ideas please.

Assuming you have these accounts set up in Mail, open preferences and under Accounts tab, edit the SMTP outgoing server list. Do you have a .mac address in the list? If so, delete it.
Are you using iCloud?
For the troubled account, select the correct SMTP server for that account in the box and check the box to use only that server with that account.

I have lost my Safari app and all the bookmarks that go with it. I have tried to download my back-up on external drive but cannot access it. Tried a start with C key held down but still no access to the back-up app.

I have lost my Safari app and all the bookmarks that go with it. I have tried to download my back-up on external drive but cannot access it. Tried a start with C key held down but still no access to the back up app.
Have used Superduper app. to back up and checked back-up occasionally to see if all files present and appeared OK.
I had previously started machine using original CD #1 to try and replace Eudora which was acting up. Did not knowingly touch Safari.
Running iMAC System 10.4.11
How can I successfully download from the Maxtor back-up?
Ivan

Further info.
I checked the content of my other back-up and found the bookmark Bookmarks.plist in the library under Safari
Dumped the existing copy in the computer and drag-dropped the back up. All bookmarks restored.
Solved the Stickies problem by using Spotlight to find file "stickiesdatabase" and did a drag- drop to replace file. All data restored.
Re Ical data loss. Used Spotlight to find iCal document in Library - Preferences where I found com.apple.iCal.plist in folder.
Got ready to make change but did not immediately remove file. When I returned to Preferences folder to grab above document,
the readable descriptors had been changed to code consisting of some upper case letters and/or single symbols!
So now I cannot tell which is the symbol iCal.plist
Thanks for leading me so far, but how do I find that plist for my calendar?

I have an iphone 4, with ios 4.3.3. I want to update it but when I connect it to itunes it says that it is the latest version of the software. So I cannot update it, and I need it very bad. Can anyone help me?

I have an iphone 4, with ios 4.3.3. I want to update it but when I connect it to itunes it says that it is the latest version of the software. So I cannot update it, and I need it very bad. Can anyone help me?

What version of iTunes do you have installed? If you are trying to update to iOS 6 you need iTunes 10.7 or later.

Hey, i have very strange prob with my iphone 5(latest version/updated), after resetting it, so it doesn't connect to my laptop, even it doesn't charge too. it does charge from wall charger i try all the possible methods but still i am facing the prob

Hey, i have very strange prob with my iphone 5(latest version/updated), after resetting it, so it doesn't connect to my laptop, even it doesn't charge too. it does charge from wall charger i try all the possible methods but still i am facing the prob any fix/solution for it.. Helppppp!!!!!!!!!!!!!!!!!!!!!!!! As soon as possible, it will be gratefulness,
Thnksssssss....

So you are saying that you followed all of the steps in the support document for problems with connection, including removing and reinstalling iTunes? You do not say what you have tried, so it is hard to make recommendations. If this is the case, then you have tried resolving driver issues? What if you go to Device Manager and look for the iPhone. You should be able to click on it and see about drivers. You can update/reinstall the device driver.

I have an iPhone 4s that i have been using and have alot of new contacts, on my itunes i have registered an old iphone that i dont use i want to sync my contacts from the iPhone 4s but i cannot get past the page where it introduces you to your new iPhone

I have an iPhone 4s that i have been using and have alot of new contacts, on my itunes i have registered an old iphone that i dont use i want to sync my contacts from the iPhone 4s but i cannot get past the page where it introduces you to your new iPhone

When you see the old number come up in the suggested choices look for a blue arrow to the right of the Contact. Tap the blue arrow and then tap Remove from Recents.

I have done the step 1 to 3,but still cannot connect the wireless network?

i have done the step 1 to 3,but still cannot connect the wireless network?

Step 1 to 3 of what? Can you elaborate on the issue?

Hi all. I have upgraded to 10.6.8 Snow Leopard on my Mac Pro but still cannot connect to App store to upgrade to Mountain Lion. Any advice?

Hi all, I have upgraded to 10.6.8 Snow leopard on my Mac Pro but still cannot connect to App store. I want to connect to upgrade to Mountain Lion but ony get the message "you are not connected to App store" or "Check your internet connections, error -52". My internet is working OK for everything else.Any advice?

Then I will have to assume a faulty installation.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Mac OS X 10.6.8 Update Combo v1.1.

Trying to burn a playlist in itunes and i get this message at the end 'The attempt to burn a disc failed. An nknown error occurred (4450)'. This is with a new Dell laptop running windows 8. The playlist was 17 songs from cd's and itunes. Any ideas?

Trying to burn a playlist in itunes and i get this message at the end 'The attempt to burn a disc failed. An nknown error occurred (4450)'. This is with a new Dell laptop running windows 8. The playlist was 17 songs from cd's and itunes. Any ideas?

try this...
This is how I managed to fix the problem...and I hope this helps others in the similar situation.
I tried with another program..latest version of Nero, and this was also stopping at the 'initialising' stage. I was now lost! I thought the last resort is to give Evesham (My PC manufacturer) a buzz. They were very helpfull. Basically go into 'Control Panel', 'System', and click on the Hardware tab, then 'Device Manager'. Uninstall everything in the DVD/CDRom Drives. Then uninstall everything under the catagory IDE ATA/Atapi disk controllers. This is where my problem was, as I only had one IDE channel here. You should have 4 or 5! Reboot your machine, and everything will automatically re-load. I tried burning using Nero and it worked. Then the big test was iTunes. It worked 1st time!
I asked why the IDE channels have dissappearred, and he said sometimes uninstalling Programmes occasionally removes them.
I hope this will help others who are having problems to burn stuff on iTunes.

I have windows 7 64 bit, Core i5, I have tried every option identified in the discussion groups but still cannot connect to the iTunes Store, any ideas?

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