I have Windows 8.1 on my PC. Ever since downloading the latest version of i Tunes 11.1.4 it will not recognize any of my i Pods (3). Never had any problems syncing until this latest version of i Tunes.Manual sync is "grayed out", any ideas ? Thanks

I have Windows 8.1 on my PC. Ever since downloading the latest version of i Tunes, it will not recognize any of my i Pods (3) and therefore am unable to sync any music from my i Tunes to the i Pods. I've tried all the obvious things like resarting the PC as well as the i Pods tried different patch cables but the i Tunes software will no longer recognize my i Pods. I have automatic sync selected, but I even tried to manually sync by clicking on devices under File but the sync icon is "grayed" out. When I look under Preferences and click on devices the serial numbers of my i Pods appear and are correct but again will not recognize the i Pod when plugged in to the PC. Bottom line I'm dead in the water....appreciate any suggestions....thanks

Hi 78causeway,
Thanks for visiting Apple Support Communities.
I recommend going through the troubleshooting steps in this article if your iPhone is not recognized by iTunes for Windows:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best,
Jeremy

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iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Using network locations (Mac OS X v10.6 and later)
http://support.apple.com/kb/ht5289
Regards,
-Norm G.

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Hardware Information:
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          4 GB RAM
Video Information:
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System Software:
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Disk Information:
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                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 249.2 GB (165.78 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-868
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          net.kromtech.kext.Firewall          (2.3.6 - SDK 10.8)
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.flipvideo.FlipShareServer.launchd.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.leapfrog.connect.shell.plist 3rd-Party support link
          [System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
          [System] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist 3rd-Party support link
Launch Agents:
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          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
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User Launch Agents:
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          [not loaded] com.google.Chrome.framework.plist 3rd-Party support link
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Internet Plug-ins:
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          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          Flash Player Plugin for Chrome: Version: 11.4.402.265 3rd-Party support link
          Flash Player: Version: 12.0.0.77 - SDK 10.6 Outdated! Update
          QuickTime Plugin: Version: 7.7.3
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          iPhotoPhotocast: Version: 7.0
          CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 3rd-Party support link
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Safari Extensions:
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          Awesome Screenshot: Version: 1.3.7
          GMail Counter: Version: 0.9.3
Audio Plug-ins:
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          AirPlay: Version: 2.0 - SDK 10.9
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iTunes Plug-ins:
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User Internet Plug-ins:
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3rd Party Preference Panes:
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Old Applications:
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          Volumes being backed up:
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Top Processes by CPU:
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               7%          WindowServer
               1%          Dropbox
               1%          EtreCheck
               1%          hidd
Top Processes by Memory:
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          168 MB          Google Chrome
          103 MB          Google Chrome Helper
          82 MB          Finder
          70 MB          Skype
Virtual Memory Information:
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          1.25 GB          Active RAM
          1.10 GB          Inactive RAM
          554 MB          Wired RAM
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          1.01 GB          Page-outs

Never had a problem exporting until now. Nothing will export.

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I downloaded
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Reinstalling Lion Without the Installer
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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Use Ctrl+Shift+r to reload the page fresh from the server.
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If you have a large hard drive, this might take a few minutes.
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Stevomacrocket wrote:
I had this problem.
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LN

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I would be be concerned too if I was not able to update my iPhone. If you have not resolved the issue, I recommend following the steps in the article below for an issue like this:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
As always, it is a good idea to create a backup before hand:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Rosemary ...
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