I haven't been able to access the iTunes store for almost a year, having been knocked out after downloading an iTunes update. With the most recent update, I can no longer access radio broadcasts as well.

To solve the iTunes store problem, I have tried the suggestions suggested by Apple on the website to no avail. Since downloading the last iTunes update, I can no longer access radio broadcasts. It tries to connect to tuning service, but the refreshing catagory list notice never stops and connection is never made. No store connection and no classical radio connection--What will I loose with the next update? I'm not a computer person and don'y know what to do! Help would be much appreciated. Thank you!

No store connection
Could you walk us through what happens when you try to connect to the Store in some more detail, please?

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OK, I'm perplexed. I've been a mac user for almost 30 years. My entire ecosystem is Mac and I remained with mac through the dark 90s. What apple has does in the past 2 years is unbelieveable. I just upgraded to 10.86, then 10.9, no end of problems

OK, I'm perplexed. I've been a mac user for almost 30 years. My entire ecosystem is Mac and I remained with mac through the dark 90s. What apple has does in the past 2 years is unbelieveable. I just upgraded to 10.86, then 10.9, no end of problems.
I can no longer mirror and of my monitors VGA or HDMI, my itunes which supplies iphone and ipad has disabled podcast app so that I can't listen to my favorite programs and I find out after the fact that Office software is not compatible with OSX 8.6.
Forget about the fact that itunes looks like it was developed by a 1980s MS-DOS programmer. Its kludgy, limited and generally does not work.
What does one do? Frankly, I used to use macs because they were like info appliances that just worked. Now the time to manage tech glitches from the company has become way too costly. Sadly, Apple has become Microsoft and Microsoft seems to become Apple.

"... as do the users who are downloading recent OSXs in record numbers."
USUALLY YOU DO NOT KNOW WHAT YOU DOWNLOAD UNTIL YOU HAVE IT !!!
APPLE USED TO HAVE GREAT STUFF BUT OBVIOUSLY TRIES TO INVENT FOR THE SAKE OF INVENTING !!!
THIS IS ACTUALLY A STEP BACKWARDS (TO MS).
CALENDAR & CONTACTS SYNC VIA ICLOUD ONLY IS AN ABSOLUTE NO GO !!!
@APPLE: FIX THIS ASAP !!!

I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account?

I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account? Also, I was wondering why they took my money even when it did not finish downloading let alone get downloaded?

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

My itunes is up to date on windows vista but my iphone 3gs wont download the new 4.3 sofeware saying that network connection timed out after downloading for 7 minutes. can anyone help?

my itunes is up to date on windows vista but my iphone 3gs wont download the new 4.3 sofeware saying that network connection timed out after downloading for 7 minutes. can anyone help?

I have manage to update. You need to disable windows firewall and
You have any other anti virus (I have kaspersky) you need to disable that as well

Since updating my iPhone 4 to ios6 I can no longer access itunes through the itunes app. I just get a blank white screen. Is there a fix for this yet?

Since upgrading my iPhone 4 to the new ios6 software I can no longer access itunes through the itunes app. I there a fix for this yet?

Scalesy05 wrote:
I there a fix for this yet?
Why would there be a fix? YOU are having the problem. I'm not, no one I know is having the problem. No fix is needed.
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new. Have you been through any, if not all of these troubleshooting steps yet?

On a recent upgrade I can no longer access some Pages documents\

After an OS X update combined and then a Pages update I am no longer able to access through Pages many of my documents; any ideas out there?

You have us just guessing without any details, but chances are you updated to Pages 5.5.2 and can no longer open Pages '08 or earlier files.
You need to either export the files from Pages '08 to Word .docx or .txt files and open those in Pages 5.5.2.
Apple has failed to maintain much backwards compatibility.
Usually the older versions will still be in your Applications/iWork folder.
Peter

I have used the same CS5.5 software for almost 2 years. I tried installing it on my new laptop and the installer is saying that my serial # is invalid. How do I fix this?

I had Adobe CS5.5 Master Collection downloaded onto my old computer for almost a year. I uninstalled CS5.5 from my old computer and tried installing it on my new laptop, but the installer says that my serial # is not valid. How do I fix this? I have never run into this problem before, and I really need my software back up and running, because I have a sizeable project due in 3 days. Any help is appreciated!

Error "The serial number is not valid for this product" | Creative Suite

My podcast has been accepted by apple and has been working on the itunes store for a few years until recently. If I search for it I can see some of the episodes but no matter which store I am in I am told I can't few the episodes in my current store

I have a podcast that has been submitted to itunes a few years back that has been working just fine. The person updating it broke it a few months back, I have fixed the error and reformatted it but the podcast still doesn't work. If I go in itunes and choose to open stream and connect to the podcast URL there, then it works just fine, but If I search for it in the itunes store (search: Jubilee Community Church) then a couple of the episodes show up (see The Art of Marriage by Stephen van Rhyn) but if I click on any of them it just tells me that my podcast is not available in the current store. But I submitted it from the UK store and it is not even available on that store. I have send numerous emails to Apple Support but they have been incredibly unhelpful. I hoped it would update overtime and start working again but its been a month and still nothing, I can't get hold of anyone technical from itunes support to reload my podcast or tell me whats wrong, I can't even resubmit my podcast because it's already been submitted and therefore won't allow me too. I've run out of options, any help would be appreciated!

A 4th gen iPod can not be upgraded to iOS 8. 7.0.2 is the high version it can run.

I am try to downlaod facetime from the app store for an Imac but nothing happens, also tried to download OSx 10.7.3 but message requires a link any ideas

I am trying to download facetime for an Imac from the app store but i get no response,I ahave also tried to download OS X 10.7. but i get a message that says to assign a link? any ideas?

You need to go to MAS and purchase Lion for $29.95; the download will take considerable time because it is a very large download. I'd suggest that when the download is finished and before you install it to copy the installer to a safe place (external hard drive or another folder) so you have a copy if you need to reinstall.

My new battery isn't charging. My mac didn't recognize the battery even after charging it for almost 3 hours. Turns on and then turns right off even with the power plugged in so I took out the battery to type here.

Just got a new battery. I put it in and computer worked for a few minutes and shut down. I thought okay it needs to charge. Left it charging for three hours and tried turning on my computer and it came on, didn't recognize the battery and then turned off. So I have taken it out so I can type this question and ask for help. Help.
Thanks in advance!!!
nannyisme

Hi!
I think that it could be for 2 reasons: or the battery is defectuous or that's a SMC problem.
I guess that your mac is an Intel-based. So try to reset the SMC, it's explained at this page: http://support.apple.com/kb/HT3964?viewlocale=en_US.
If it doesn't work, try to update the SMC firmware, but I think that if you could use your old battery it hasn't to be necessary...

I used to manage 3 websites using both my imac and macbook, using dropbox, however I can no longer access them from my mac book.

I have been managing 3 websites using iWeb for the last several years, using both my iMac and Macbook. However for the last two weeks, I can no longer access these sites from my macbook. It appears "empty". When I first started seeing this, I took it to the Genius Bar in another city and he moved some library contents to my desktop - still didin't help.
I know iWeb is a thing of the past, but I can't stop right now and learn something new for about the next 4 weeks (in a sports team in the middle of a season)
. After that, I will have time to learn a new product.
Also, what is a suggestion for replacing iWeb? Sandvox? Rapid Weaver?
Thanks!

What do you mean when you say you "can no longer access these sites?" Does that mean you can't connect to those sites in your web browser, or that they aren't showing up in iWeb?
If the latter, note that your iWeb data is all entirely stored in a hidden file. In the Finder, choose Go -> Go To Folder and paste the following path into the window that opens:
~/Library/Application Support/iWeb
In that folder, you will find a single file, called Domain. That's got all the data for all your iWeb sites. If that file is missing, or if it has become corrupt, you will need to restore it from an earlier backup.
As for replacing iWeb, either Sandvox or RapidWeaver should work. Which works best will depend on your own tastes. Note that neither is capable of fully importing iWeb sites, as those sites will have a lot of content that is copyrighted by Apple. For more information about transitioning to one of these products, see:
http://rapidweaverfaq.org/site/migrating_from_iWeb.html
http://www.karelia.com/sandvox/help/z/Transitioning_from_iWeb.html

We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required

We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required to install. The apps have already been installed. The users cannot run them unless they are in the local admin group.Using "Run as admin" does not work. It gives the same error.
I have opened a case with adobe support and was basically told to suck it up and put the users in the admin group. Actually, what was said was that it is "mandated that the users have administrative rights".
There are a couple of things wrong with this. It was working for both users until recently - a recent required creative cloud update. The users have never been local admins yet the apps were working (poorly, but working).
We are in an enterprise environment and users simply do not have administrative rights on the computers.
I have changed permissions on all adobe folders, granting users or authenticated users modify or full control rights, did the same in whatever Adobe registry HKLM keys I could find. Nothing has allowed the users to run the apps - unless they are put in the local admin group.
Someone has to have a fix for this. Adobe apps have proved to have far too many vunerabilities to even entertain the idea of elevating user rights. I can't imagine that enterprise environments are allowing this.
Any help or suggestions are greatly appreciated.

Jeff,
Thank you for your response. The users in question are "standard" domain users. We do not reduce users permissions below the standard level.
The apps do not load with their current standard user permissions.
The thing that makes this odd, is that up until recently they did this issue with cloud apps. The only way I can make it work for them now is to put them in the local administrator group on their pc's - which is not going to happen.
This is what they now see. As I said before, this was not a problem up until recently they would see all their available apps. If I put them in the local admin group the apps are listed without having to install. Everything is there, just not accessible to the user.

My usual iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc..

My usual Apple ID/iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc.. How do I get the Apple ID I want to use working again? Help.

Hi JkeeneSoldano,
Thank you for visiting Apple Support Communities.
To regain access to your Apple ID, try to reset your password using one of these methods:
Answer your security questions. Use these steps if you know the answers to your security questions.
Use email authentication. We'll send you an email that you can use to change your password.
Use two-step verification. If you set up two-step verification, you can use it to change your password. You just need your recovery key and a trusted device.
From:
If you forgot your Apple ID password - Apple Support
If you need to use the email verification method but don't receive the reset email, see this link for more help:
If you didn't receive your verification or reset email - Apple Support
Best Regards,
Jeremy

Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.

Is this itunes on the iPad or on my computer? Thank you for the reply.

I was using my wifi last night when I got an error message stating my ip address had been taken over. Then safari stopped working and i can no longer access the internet. I looked at my ip address and it states 000.000.000....can someone please help?

I was using my wifi last night when I got an error message stating my ip address had been taken over. Then safari stopped working and i can no longer access the internet. I looked at my ip address and it states 000.000.000....can someone please help?

Sounds like a bogus pop up. In any case power down your Mac, your modem, your router. Then power back up in 1 minute sequence; modem, router, Mac.

I haven't been able to access the iTunes store for almost a year, having been knocked out after downloading an iTunes update. With the most recent update, I can no longer access radio broadcasts as well.

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