I inadvertantly dropped my iphone 3 and now have a white screen with green vertical lines to the right. It won't sync with itunes due to an error. What can I do?

I inadvertantly dropped my iphone 3 and now have a white screen with green vertical lines to the right of the screen. It won't sync with itunes due to an error. What can I do?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If it does not resolve the issue, the device is permanently damaged and will require replacement.

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Replaced the LCD screen on my iPod 4 touch and now have a white screen

My screen was cracked and I replaced it but now when I turn it on al i get is a white screen. Even when i reboot it. I have checked the cables and connectors but they all look good and are cnnected properly. any thoughts?

Could be a bad backlight, poor connection to the backlight or the circuits on the logic board that control the backlight are bad.

Dropped my iphone and now home button doesnt work and will not charge.lower third of it seems not to work.i assume it's had it.what will i lose off it?

dropped my iphone and now home button doesnt work and will not charge.lower third of it seems not to work.i assume it's had it.what will i lose off it?

rbrook0113 wrote:
I know any device could malfucntion but if it costs $40,000 to buy you could at least warn someone of the possible malfuctions. It makes the company look bad when a large amount of your devices act up and you "cant help them" if they dont pay extra. Im just saying.
Sorry but that makes no sense at all. How can they possible know what things will possible malfunction on your device? Anything that they think is highly likely to malfunction they would have addressed in desiging and manufacturing the device in the first place, during development. They've made and sold many millions of iPhones, and many of them have lasted years without any problems (I know, I've owned such iPhones personally). So how could they possible know if yours was any more likely to develop any issues than any of those other trouble free ones?
It's hardware - stuff sometimes breaks randomly. No amout of money ever guarantees or even reduces the likelyhood of random product failures.
Take it in to Apple and see about getting it fixed.

My niece dropped my iphone and now i cant get past my password screen because its unresponsive in a certain area, what do i do?

My niece dropped my iphone and now i cant get past my password screen because its unresponsive in a certain area, what do i do?

hand it in for repair?

HT201272 I did the last update, there was a 'catastrophic failure' i had to restore my iPhone and now have lost all my apps, how do i get them back?

Hi All,
I did the last update, there was a 'catastrophic failure' i had to restore my iPhone and now have lost all my apps, how do i get them back? Any ideas?
Thanks
Clare

All of your apps should be in iTunes on the computer, simply sync them back.
If they are not, go into the purchase history and download them again.

Had iPhone and now have droid..cannot get texts from other iPhone users?

Had iPhone and now have droid..cannot get texts from other iPhone users?

barbara, a friend of mine give me her old iphone 4 and she get the an android phone so when i typing a text message still shows me she have a iphone, she did turning off iMessage but after she contact her cellphone carrier and unlock the old iphone 4 her number get unlicked from IOS so, trying turning off iMessage is not the solution ebcause we tried and did not work , the best solution is go to ur cellphone carrier and do the request to unlock ur previews iphone then you will see the change it

I have the original iphone and now have upgraded to iPhone 4s how do I get my notes section to copy to the 4s as well as my medical ICE app info? Any help would be greatly Apperciated!

I have the original iphone and now have upgraded to iPhone 4s how do I transfer all of my notes section and my ICE medical emergency info over to the iPhone 4s? Any help would be greatly Apperciated ....Thanks

http://support.apple.com/kb/ht2109

TS1368 my brother has an iphone and his details are on my computrer i have just purchased an iphone and now have all his stuff on my phone. ive created an apple id but i still dont know how to add another phone to the apple account! please help

my brother has an iphone and his details are on my computrer i have just purchased an iphone and now have all his stuff on my phone. ive created an apple id but i still dont know how to add another phone to the apple account! please help

when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email

HT1364 I just bought a new PC and now have ample space on my C drive to house my music Library which is currenlty installed on a external drive. What is the best way to install and move the itunes library to my C Drive?

I just bought a new PC and now have ample space on my C drive to house my music Library which is currenlty installed on a external drive. What is the best way to install and move the itunes library to my C Drive?

If the entire library is on the external drive then simply copy the iTunes folder into <User's Music> on the new computer, then install iTunes. If you've already installed iTunes you will want to remove the empty iTunes folder in <User's Music> first.
If it turns out you only have the media folder on the external drive then take a look at this post...
tt2

I reinstalled microsoft word and now have a copy that will not work that is the default

I reinstalled microsoft word and now have a copy that will not work that is the default

I have MS word 2008 for MAC version 12.1
When I left click the MS word applications that is the default seems to be corrupted as indicated by the message below but when I right click i can select the second MS word application that works. The message from the left click is
Process:         Microsoft Word [10367]
Path:            /Users/geralddowling/Library/Mail Downloads/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier:      com.microsoft.Word
Version:         ??? (???)
Build Info:      Unknown-80409~0
Code Type:       X86 (Native)
Parent Process: launchd [128]
Date/Time:       2011-07-25 17:25:09.413 -0400
OS Version:      Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report:          166920 sec
Crashes Since Last Report:           5
Per-App Crashes Since Last Report:   5
Anonymous UUID:                      1C5621D4-1D85-488D-A24C-CB298759DBC6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/M icrosoftComponentPlugin
Referenced from: /Users/geralddowling/Library/Mail Downloads/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528ASQ, 931.51 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24300000
USB Device: Cruzer Mini, 0x0781 (SanDisk Corporation), 0x5150, 0x24310000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x24320000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Back-UPS ES 750 FW:841.I3 .D USB FW:I3, 0x051d (American Power Conversion), 0x0002, 0x06400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000

While doing the backup via iTune, my contacts in iPhone AND iPad have been completely wiped out. They are still all available on my Address Book on my Mac. Any idea what happened and how to resolve this ?

While doing the backup via iTune, my contacts in iPhone AND iPad have been completely wiped out. They are still all available on my Address Book on my Mac. Any idea what happened and how to resolve this ?

Install ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

I have a red vertical line on the right side of my screen and it will not go away tried restarting my computer and that didn't help at all, please help me with this problem it is kind of annoying

I have a red vertical line on the right side of my screen and it will not go away tried restarting my computer and that didn't help at all, please help me with this problem it is kind of annoying

If it's a thin 1 pixel wide vertical line it's highly likely it could be caused by a defective LCD.
One quick basic way to check is to note the position of the line. Then go to System Preferences, Displays, and lower the resolution. If ther line moves it's on the video and the logic board or video card if fitted is likely to be defective. If the line stays in the same position it's likely to be an LCD fault. Either way to have it repaired you'll need to visit an Apple store or AASP.
The worst offender for this problem is the Late 2006 17" iMac. FOC replacement of the LCD used to be covered by a quality program, but it's now ended.
Steve

TS1812 Hi Everyone, I have tried all the solutions mentioned by apple and still have a white screen with a blinking file folder with a question mark in the center, anyone have any ideas or experienced this?

Hi Everyone, I have tried all the solutions mentioned by apple and still have a white screen with a blinking file folder with a question mark in the center, anyone have any ideas or experienced this?

Nooo or you would use OS X Recovery Mode: Disk Utilty and then Startup Disk.
Mac OS X & Mountain Lion Community
https://discussions.apple.com/community/mac_os
https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns
Recovery Mode
http://support.apple.com/kb/HT4718
ExpressLane
https://expresslane.apple.com/
Mac OS X Help
http://www.apple.com/support/macbasics/
Isolating Issues in Mac OS
http://support.apple.com/kb/TS1388
https://www.apple.com/support/osx/
https://www.apple.com/support/quickassist/
http://www.apple.com/support/mac101/help/
http://www.apple.com/support/mac101/tour/
Get Help with your Product
http://docs.info.apple.com/article.html?artnum=304725

I have a IMac - Mac OSX version 10.4 and présently i see only verticals lines on my dashboard and my mouse still mouving but with a little square with vertical lines at the right. This appen when i was talking with a friend on Skype. I need help to unlook

I have a IMac - Mac OSX version 10.4 and présently i see only verticals lines on my desktop and my mouse, i mean the arrow and still mouving but with a little square with vertical lines at the right. This appened when i was talking with a friend on Skype, by error i did click on the video and slowly the vertical lines appeared and covered all ma desktop. Since then, it still there and the only things i see it is the vertical lines and the arrow with the little square.
How can i fix this problem ?
En français: j'ai un IMac - Mac OSX version 10.4 et présentement je vois seulement des lignes verticales sur mon bureau et ma souris c'est-à-dire la flèche, bouge mais il y a un petit carré avec aussi des lignes verticales à sa droite. Je pense que ce bug est survenu lorsque j'étais sur Skype avec une amie et que par erreur j'ai cliqué sur l'image de la vidéo et peu à peu les lignes sont appurues et tout l'écran est envahie par ces lignes.
Comment corriger le problème ? Merci à l'avance.
Réjeanne Blouin

Hello, sounds like Video card and/or heat problems.
Have you blown the dust out lately? Let it cool for an hour or so.
Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
iStat Menus...
http://bjango.com/mac/istatmenus/
And/or iStat Pro...
http://www.islayer.com/apps/istatpro/
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode).

I tried to start my computer and just have a white screen. Does anyone know what this might be?

I tried to start my computer and just have a white screen. Does anyone know what this might be?

Not good news. But you will need to be more descriptive. What version of OS X are you running? Did you do anything different prior to turning it off the time before this happened? Is their an Apple logo on the screen? Is there a spinning gear below the logo? What version of OS X was installed when the computer was new?

I inadvertantly dropped my iphone 3 and now have a white screen with green vertical lines to the right. It won't sync with itunes due to an error. What can I do?

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