I inserted a HTML5 video in page, when I test it in a Browser, I see the poster image and controls, But when I click play button the video goes white, slider moves like its playing, but just white picture. There was no audio included in video. Please help

I inserted a HTML5 video in page, when I test it in a Browser, I see the poster image and controls, But when I click play button the video goes white, slider moves like its playing, but just white picture. There was no audio included in video. Please help

Without a link, it's anybody's guess.
It could be a problem the video rendering itself.  Which software did you use?
Did you export to the 3 file types -- MP4, OGG and WEBM to support all browsers?
Does your web server support those 3 MIME file types?
Nancy O.

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