I installed a buyed version of Adobe Photoshop Elements 13. But is not possible to start the programm. I can read "There ist a problem, the program is not able to start". Is someone able to helb me?

I installed a buyed version of Adobe Photoshop Elements 13. But is not possible to start the programm. I can read "There ist a problem, the program is not able to start". Is someone able to helb me?

Without system information and other details we can't know what might be going on.
Mylenium

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  • I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    jessicar
    Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
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    Photoshop Elements
    Adobe ID, Signing In
    Adobe ID, Sign In, Account Help
    Chat Panel
    If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
    Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
    Before the above consider....
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    b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
    Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
    Photoshop Elements 12 in your list to reveal the serial number.
    c. Do the install with antivirus and firewall(s) disabled.
    ATR

  • Hi I am trying to install my old version of adobe photoshop 5 onto my new iMac,but it says it is not

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    No ideas. You need to buy a new version.
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  • I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,

    I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,@

    yes,
    Downloads available:
    Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I will now buy and download adobe Photoshop for windows, but soon I am going to buy a mac. Will I be able to download my Photoshop CC on the new Notebook?

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  • How can i install the trial version of adobe photoshop element 13?

    how can i install trial version of adobe photoshop element 13? please some one tell me?

    PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

  • Unable to install my newly purchased version of Adobe Photoshop Elements 10.

    Unable to install my newly purchased version of Adobe Photoshop Elements 10.  After inputing the serial number, I get partway through the install process and then I see that everything is being backed out.  Id it possible that I have a defective CD?   Please advise a telephone for Adobe Technical support.

    I found a doc Install rollback | Photoshop Elements | Windows that provides information on installation rollback. I'd suggest that you use the doc before calling up customer support. If your problem is still not addressed,  share the installation log file (information available in the suggested document) when you contact customer support (http://www.adobe.com/support/contact/).

  • Problem installing trial version of Adobe Photoshop Elements 13

    I am trying to install trial version of Adobe Photoshop Elements 13, I have downloaded it several times, I have the software specified in list for requirements needed, I have 693 GB of free space, have administration writes, but each time at the end of installation I get the following message. ' A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder, which is Desktop. What could be my problem?

    create a new folder on your desktop.
    download files 1 of 2 and 2 of 2 from the pse13 link below and double click the exe.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I can only install adobe photoshop elements 12 but not able to install adobe premiere element 12 with the serial number to my macbook

    why I can only install adobe photoshop elements 12 but not able to install adobe premiere elements 12 with the same serial number to my macbook?
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    PSE and PRE have different serial numbers. If you bought both programs you should have two separate serial numbers.

  • Re-install my licensed version of Adobe Photoshop onto a new drive.  Win 7, 64-bit, Photoshop CS5

    I had a hard drive crash, and would like to install my licensed version of Adobe Photoshop onto the new drive.  Win 7, 64-bit, Photoshop CS5

    Go for it.

  • Removing previous versions of Adobe Photoshop Elements

    I have Elements 10 and would like to remve versions 8 and 9 from my computer without losing any pictures.  Do I uncheck the "
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    ok, I can use the uninstaller program.  I just wanted to make certain I would not lose any of the pictures.  I have WIN 7 home 62 bit.
    Date: Sat, 3 Nov 2012 15:05:38 -0600
    From: [email protected]
    To: [email protected]
    Subject: Removing previous versions of Adobe Photoshop Elements
    Re: Removing previous versions of Adobe Photoshop Elements created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    No you will want to uninstall the software using the uninstallers installed on your computer?  If you need more specific directions on how to remove the software can you please respond with the operating system you are using?
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4821201#4821201
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4821201#4821201
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4821201#4821201. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • I have a new version of Adobe Photoshop Elements 11 and want to get my serial number.

    I have a new version of Adobe Photoshop Elements 11 and want to get the serial number. I have the redemption code. What do I do next?

    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

  • Elements 9: trying to install adobe Photoshop Elements 9 but the disc just keeps ejecting.

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    Try downloading the installer from
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    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

  • I just purchased Adobe Photoshop Elements 13 but my computer is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption

    I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?

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    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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