I installed a new printer and Acrobat Pro is not listing it as an option in the drop down box. Other apps are working. Printer is networked, platform is Windows.

sorry, other apps are working fine and finding the new printer. HP Officejet 8620.

I've rebooted numerous times, reloaded the software twice, spent 4 hrs on the phone with HP and 2 with Adobe. No luck. It simply doesn't show the new printer in the drop down menu for Pro or Reader and yet shows time in all in Office, Paint, Web options. Any suggestions would be greatly appreciated! Thanks!

Similar Messages

  • May be slightly simple question from a new Mac user: Why can't I quit safari? I cannot quit it from top menu bar neither to do it from dock? All other apps are working normally.

    May be slightly simple question from a new Mac user: Why can't I quit safari? I cannot quit it from top menu bar neither to do it from dock? All other apps are working normally.

    Or you can actived the right button on your magic mouse and click on they icon in the dock. then you select "stop" and it's out of your dock.
    Greetings
    *update: Sorry, my mistake! I didn't read your message correct! Sorry for the inconvience!

  • I just bought a Dell Precision M3800 laptop - screen res 3840 x 2160  when I open photoshop the task bar and tools and layers etc are in 4pts size   I changed my % in my image in my control panel and if I go to open file the drop down boxes are in good pt

    I just bought a Dell Precision M3800 laptop - screen res 3840 x 2160  when I open photoshop the task bar and tools and layers etc are in 4pts size   I changed my % in my image in my control panel and if I go to open file the drop down boxes are in good pt sizes  how do I make the layers and tool bars bigger?  Please help@

    Windows will scale applications display or windows will not scale application display depending on how the application is coded.  Photoshop is coded in a way that its display is not scaled by windows.  Photoshop knows about your displays high pixel count not its resolution  so it uses its pixels  however it does not scale its UI to make it usable on your display.  Other application let Windows  scale their display output.   For example Microsoft default for is Surface Pro 3, 216 ppi display is to scale applications display up 150% so the surface pro 3 display which has 2160x1440 pixels a 216 ppi resolution look like at display with the user is using with 1440x960 pixels.  The Application works like the display is 1440x960 and Windows scale those pixels to the displays using the displays  2160x1440 pixels the effectively changing it resolution to 144ppi rather than the actual 216ppi.
    The reg update  and external manifest file  effectively tells photoshop its working on such a size display display some number of pixel wide and some number photoshop uses that as the display size  in turn Windows scale those pixels to use the displays 2160x1440 pixels efector lowing its 216ppi resolution.  Photoshop CC 2014 2X UI would be like using windows 200% option applications would be shown the are working on a display 1080x720 instead of the Surface Pro 3 2160x1440. Note that 1080x720 does not meet PS requirement of 1024x768.  Photoshop UI would not fit on the Surface Pro 3 display..
    Since you have a 4k display if you have CC 2014 you can use its 2x UI effectively Photoshop will be running on a 1920x1080 display and have half the resolution of you 4K display  3840x2160 pixels four native pixels are use as a single pixel.   1920x1080 pixels exceed PS requirement.

  • My Airplay is delivering Audio but no Video (black screen).  The drop down box has a new selection "use airplay to; it does not let me select 'Mirror my IMac', it is stuck on 'extend desktop'  any suggestions appreciated.

    My Airplay is delivering Audio but no Video (black screen).  The drop down box has a new selection "use airplay to; it does not let me select 'Mirror my IMac', it is stuck on 'extend desktop'  any suggestions appreciated.

    here is fix! i tried only step 1 and then restarted my computer and now it works. Choose remove All Files 
    Hope it helps.
    https://discussions.apple.com/thread/5952624?tstart=0

  • When I'm on Facebook and play Fish World, sending gifts is no longer working, the drop down box won't open enough to see the "send" button. It works in other games, but not in Fish World, and I contacted Fish World who said it was a browser problem.

    starting yesterday I cannot get the drop down box to open to send gifts to my friends. Fish world told me a few weeks ago it was due to some updates with Facebook, but now that has been fixed and I can't get the game inFB to work. It works with other browsers - Chrome and IE9. Is there something I need to do on my end to fix this? Other facebook games work fine with drop down boxes, it's only fish world.

    problem solved

  • At the top of my Mozilla home page, it lists the current URL site I am on. How do I delete them and the others in the drop down box? Highlighting and hitting delete does not work

    At the top of my Mozilla home page, it lists the current URL site, such as http://www.safeco.com, I am on plus the others in the drop down box. How do I delete them. Highlighting and hitting delete does not work.
    I am using windows Vista 007 and Mozila 3.6.1.3

    Do those entries have a yellow star at the far right?
    If they have then they are bookmarks. You can remove them if you open that link and click the star to open the Edit This Bookmark dialog and click the Remove button in that dialog.
    * [[Clearing Location bar history]]
    * [[Cannot clear Location bar history]]

  • Lost install disks, have CS4 and Acrobat Pro v9 serial #s, how can I reinstall software on my Mac?

    I recently had to wipe my entire hard drive on my mac book pro and need to reinstall all my adobe software. However, I have lost my install dvds. I do have all my serial numbers. How can I re-install  CS4 and Acrobat Pro v9?

    follow the directions and download the trial(s) here: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
    use your serial to activate.
    if you have dl difficulty, re-read the directions.

  • Printing Separations - Acrobat Pro 10 not an option?

    I have InDesign CS5.5 on a MAC OS X and need to print separations.  However, in the print panel, the "print to" Acrobat PDF is not available as an option, and thus, I do not get the option to print seps. Also, PostScript does not show that option either.  And since I have an inkjet printer, its drivers will not recognize separations - the reason why I need to "print to PDF" so each color sep will print, complete with spot color name. Now... I could go back to my PC and use CS4 and I think it will work... but I would rather skip that step and just use cs5.5 on my Mac. Thanks for any ASAP help.

    @bluephy.....
    Have a look on the link which is the Kb article by Adobe in which it explains that the Acrobat 9.1 update will remove the Adobe pdf printer on Mac os snow lopard.
    http://helpx.adobe.com/acrobat/kb/cant-print-pdfs-mac-os.html
    and on the same basis the Acrobat X doesn't create the Adobe PDF printer and also doesn't provide Adobe 10 ppd.
    This is not the change that came up with the Acrobat 10 , it started with the acrobat 9.1 update.
    That was the reason i went ahead and provided you the workaround wherein you can have the Acrobat 9 ppd and can make the postscript file using the Indesign Print option. Once you will distill this .ps(postscript file) using Acrobat Distiller then it will make the pdf which can be used for printing from any application that suppport PDF.
    Having Acrobat X application and having the Acrobat X PPD is completely different, PPD is the driver that is used to drive the Application for printing the PDF or Postscript. However it is Acrobat X is the appliaction .
    On MAC,  the print as PDF was removed and Save as PDF was introduced, The steps I gave you are the workaround just because Acobat X ppd is not there, You could use the Acrobat 9 PPD to make the postscript and then convert(Distill) it to PDF as robday posted.
    When You are following the steps please be aware of these things:-
    ---PPD's folder you craete under the /Applications/Adobe Indesign CS5/Presets/ is Case-Sensitive.
    ---Download the PPD file on the desktop first.
    ---Once saved the file, the name of the file should be "ADPDF9.PPD" , sometime on MAC some addtional text or extension gets added automatically while downloading the file.)PLEASE CHECK THE FILENAME AND EXTENSION
    ---Copy the file to the Corrct folder.
    --Re-open the Indesign and then check.

  • I updated firefox to 4.0 and then to 5.0 and it doesn't look like it is supposed to, I still have the navigation tool bar at the top of my page and the drop down boxes too (file, edit, view etc). Why is this an how can I get the proper new versions?

    When I updated firefox to 4.0 the only things that really changed were a couple of buttons and the position of the tabs, the blue navigation bar and the drop down menus for file etc didn't change at all.
    My computer also freezes when visiting certain websites with firefox, not Every time I visit but frequently. The websites are usually commonly visited websites (Gmail, stuff.co.nz) and don't do it when I am using internet explorer or another computer. This started when I downloaded the upgrade.
    I use a net-book with Windows XP.

    To get the new style UI you need to hide the menu bar. To do that in the View menu select Toolbars, then click on the "Menu Bar" entry.
    If you need access to the menus you can press either Alt or F10 to temporarily display them.

  • HT4628 i have a macbook pro which an you help me?shows the wifi bars with an ! in the middle, all my other devices are working off the network, c

    I have a mac book pro with an ! in the wifi bars, all other devices are connected to the net work, cannot connected to a hot spot, can this issue be fixed

    You could try this:
    Apple menu / System Preferences / Network.
    Here select Wi-Fi on the left, and click the Assist me... button on the bottom, then click Assistant.
    Follow the directions on the screen.

  • Installed CS6 Master Collection. ACROBAT PRO X not working!!

    I just downloaded CS6 Master Collection (with Serial #) on my new laptop- Dell Precision M4800 (32 GB ram, 256 SSD, NVIDIA K2100M, Windows 7 Pro (64-bit).
    All apps downloaded but Acrobat Pro X.
    I tried using the Acrofix, but it doesn't even open. I downloaded it and it doesn't run. I've also uninstalled, restarted my laptop, and re installed.. nothing seems to be working with Acrobat X.
    Anyone know how I can install Acrobat Pro X??
    thanks!

    Please refer to following article:
    http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
    Regards,
    Anoop

  • How can I download Acrobat Pro?  Not listed in CC App Manager.

    I have a CC membership.  When I click on "Download" Acrobat Pro, it open the CC Application Manager, but Acrobat (as well as some other apps) isn't listed as possible apps to download.  How do I get it?
    Running:  Windows Vista, dual core 2.0 Ghz Intel
    Thanks.

    Yes, that is correct. Several of the CC apps aren't supported on Vista; unfortunately the installer just hides them rather than giving a clearer indication of the problem.

  • The Wi-Fi randomly disconnects, and now it is not even available as an option in the "Network Preferences" area.

    After having the MacBook Pro for about 1.5 years, the Wi-Fi randomly disconnected. Ethernet works fine, however, whenever I tried clicking "Turn Wi-Fi On", nothing happens. I have tried a SMC reset, resetting the PRAM (resetting the PRAM worked for a bit and then suddenly it didn't), and shutting down/restarting the laptop multiple times. Often times does the Wi-Fi turn back on, however it immediately disconnects after about a minute. Now I have come to a point where, in the Network Preferences area, the Wi-Fi option is not available on the list that is on the left side of the preferences. A PRAM reset solved this case, but for some reason it doesn't work anymore. I took it into a local Mac store, where they said that they would need to check if it was the Wi-Fi card that was causing the problem and would need to charge me $50 for the tech service to check it out (which is obviously what I would not do...at least if there is some way to go around this). Help.
    ~TheIvyX

    I am also suspicious that your WiFi card may have a probelm.
    Do an SMC Reset before you do anything else.
    Intel-based Macs: Resetting the System Management Controller (SMC)
    An appointment at the genius Bar at an Apple store is FREE, in warranty or out.
    Apple only charges for services when parts are needed, and then it is a flat rate for the repair, no diagnosis fees and no surprises.

  • Tools Options changed from drop-down box to new tab full page. Why?

    Hello,
    Have Windows 7, Firefox Nightly 32.0a1 (2014-05-18) the latest update was a couple of hours ago. Since then, when I go to Tools>Options, instead of the Options menu opening in a drop-down window with General, Tabs, Content, Applications, Privacy, Security, Sync and Advanced at the top, it now opens as a new tab (full page) and of the eight functions, the "Tabs" is missing, the others are down the left side of the page.
    Also since this update, I am having problems with two forums, (both hosted by ProBoards) - the icons for links, video. image etc are missing, the "Like" button doesn't work, I cannot preview my posts, the clickable button/box to return to forum is missing. Others on the forum who use Firefox aren't having problems. I'm thinking it is the update causing these problems because they weren't appearing before.
    Thank you.

    That is the new "Options" display, added in today's Nightly when you go to open Options. '''"Tabs"''' preferences are on the "General" panel.

  • I clicked on something and now my top toolbar is gone so I cannot see any of the drop down boxes such as bookmarks or settings or view. Help - what can I do to reset things?

    I clicked on something and have lost all my top toolbar drop down options (history., view, toolbar...) Help where did they go?

    <u>'''Can't see the Menu Bar'''</u> (File, Edit, View, History, Bookmarks, Tools, Help)?
    Turning the Menu Bar on and off is a new feature in version 3.6.
    ''(Linux & OSX see: [[Menu bar is missing]] )''
    <u>''Windows'' Method 1.</u> '''''Hold down''''' the key and press the following letters in this exact order: V T M
    <u>''Windows'' Method 2.</u> Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar.
    The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
    See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
    <u>'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars'''</u> under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
    <u>'''To display the Status Bar'''</u>, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
    <u>'''Full Screen mode'''</u>
    http://kb.mozillazine.org/Netbooks#Full_screen
    Also see:
    ''' [[Back and forward or other toolbar buttons are missing]]'''
    '''[[Navigation Toolbar items]]'''

Maybe you are looking for

  • Numbers files does not open in OS X 10.10 Yosemite

    For some strange reason I cont open any file ( XLS or .numbers ) in Numbers, no matter where is located; Dropbox or Local.   However I can open a new file and it works with no problem. 

  • Startup delay with new HDD

    I cracked my late 2006 iMac 24" open and replaced the stock drive with a Velociraptor. It's been working great, except for the fact that it has introduced a 30 second delay at system startup. This is a delay at the grey screen stage, before the apple

  • Internet connection after a time disconnects and must Reboot

    With excellent signal indicated, I am able to connect to the Internet with Firefox or IE. Then after a short time, I get an Error Message indicating it can't connect to selected URL, e.g., Google.com. I then have to ReBoot. I am using Linksys Router

  • I need to submit 2 photos  Image and resolution

    I need to submit 2 photos Image and resolution & size : 4" x  6" @ 300 dpi  ( how do I do this from iphoto) Is there a way to upload these so you both can see them and then we can pick out 2 from 354 pictures I have to complete by May 4th

  • I have problem shutting down mac book pro os x lion

    I have setup os x lion on my mac book pro which i bought after 2010. Over 90% when i want to shut down, the process stop at the end and rounding circle appear for so long that i should turn off the system by pressing and holding power bottom. I do ve