I installed Acrobat X Pro on a Windows 7 Laptop. I get error 1602 when attempting to update the product. Does anyone have any suggestions to fix it?
I installed Acrobat X Pro on a Windows 7 laptop and get error code 1602 when attempting to update it. I have tried the Repair Acrobat installation function in the help menu.
Hey fdciii,
Please try renaming the ARM folder at this location:
C:\ProgramData\Adobe\ARM
Now try updating Acrobat from the Help menu.
You can also try installing updates from the following link:
http://www.adobe.com/downloads/updates.html
Regards,
Anubha
Similar Messages
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tried installing Icloud calendar on windows 8.1 and get the message "Calendar has stopped responding". does anyone have any suggestions?
Hey there Alex,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue installing iCloud Control Panel on your PC, you’re seeing an alert message related to an iCloud server not responding. Take a look at the article linked below and try running through the troubleshooting steps it provides.
iCloud: iCloud Control Panel setup cannot be started - Apple Support
So long,
-Jason -
I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it from the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?
You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
What you want to do is in iMovie, choose File/Share/File, and export that way. It creates an .mp4 file that should be readable on Macs or Windows.
You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years. -
I have an early 2008 Mac Pro, 8 gb ram with a Dell 27” display and a 42” LG TV. I am thinking about upgrading the stock ATI Radeon 2600 graphics card for better resolution, preferring 2 dvi outputs or 1 dvi and 1 vga vs 1 dvi and a mini. I don't do a lot of Final Cut Pro, gaming, etc. I am interested in best value for the graphics card.
Does anyone have any suggestions on the best graphics card for these larger displays for the best value?
Thanks,
KevinI recommend you install nothing older than the Apple-firware 5770, about US$250.
RE: Mac Pro Replacement Graphics cards
1) Apple brand cards,
2) "sold in the Apple store" cards, and
3) "Mac Edition" cards ...
... show all the screens, including Boot up screens, Safe Mode, Installer, Recovery, debug screens, and Alt/Option boot screens. At this writing, these choices include:
1) Apple brand cards:
• Apple-firmware 5770, about US$250** works near full speed in every model Mac Pro, Drivers in 10.6.5
• Apple-firmware 5870, about US$450
2) "sold in the Apple store" cards
• NVIDIA Quadro 4000, about US$1200
• NVIDIA Quadro 5000, about US$2500
3) "Mac Edition" cards -- REQUIRE 10.8.3 or later:
• SAPPHIRE HD 7950 3GB GDDR5 MAC Edition, about US$480** Vendor recommends Mac Pro 4,1
• EVGA GTX 680 Mac Edition, about US$600
The cards above require no more than the provided two 6-pin aux power connectors provided in the Mac Pro through 2012 model. Aux cables may not be provided for third-party cards, but are readily available.
If you are Meet ALL of these:
• running 10.8.3 or later AND
• don't care about "no boot screens" etc AND
• can re-wire or otherwise "work out" the power cabling, THEN:
You can use many more cards, even most "PC-only cards" -
I am trying to connect my Macbook pro 2010 to my Samsung HDTV using a mini display port to hdtv cable. Trying to play a slide show in IPhoto but I only get sound with no picture. Does anyone have any suggestions?
I keep saying this over and over, in the hope that people who do a search will find it. Apple cannot possibly test for or be reponsible for the bazillion combinations of adapter, cables, and TV's out there. The only monitors that are 100% guaranteed to work with the MacBook Pro are the Cinema Displays and Thunderbolt Displays, because, they're made by Apple. They're expensive, but they work perfectly.
My guess is that you bought a cheap MDP to HDMI cable, or have a defective one. From my reading of these boards over the past few months, cheap cables have a high failure rate. And the regular priced ones have only a slightly less of one. Try a new one. Make sure you do not damage the Thunderbolt port. -
I recently purchased a refurbed iMac with a 3.06 GHz Intel Core 2 Duo. It came with iMovie ver. 9.0.5 installed. I do allot with iMovie and iDVD and would like to get a camcorder to add movie clips. Does anyone have any suggestions for a reasonably price camcorder that would work with my setup?
Thanks in advance for any suggestions.I recently purchased a refurbed iMac with a 3.06 GHz Intel Core 2 Duo. It came with iMovie ver. 9.0.5 installed. I do allot with iMovie and iDVD and would like to get a camcorder to add movie clips. Does anyone have any suggestions for a reasonably price camcorder that would work with my setup?
Thanks in advance for any suggestions. -
I have purchased the VGA Connectors for both a iMac and Macbook Pro so that i can connect my promethean board projector to the computer and I can not get the image on the screen. Does anyone have any suggestions?
Irelandbound wrote:
thank you, I have the adaptors so glad that would work. I just heard adaptors burn out often. So Just thought for my main iMac computer, a plug would be best. I will get one once I move.
Any other suggestions or things I should know about apple products in Ireland. I know there are no Apple stores there.
An adaptor doesn't burn out. It merely serves as a means to connect the power prongs on your device to the power supply.
I believe you are thinking of a transformer, which you do not need. A transformer converts one voltage to another.
You don't need to do that as the power supply of modern electronics can take almost any worldwide voltage.
Look at the label on the device. It should indicate the input power acceptable of 100-240 VAC, 50-60 Hz.
Additionally, I found the adapters cheaper in the UK than I found them in the US. They were available in most supermarket chains. I wasn't in Ireland, so I can't say one way or the other.
If you have something that doesn't have that input power spec, it would require a transformer.
On other items like electric clocks or things with motors, you can connect them up to a transformer and the voltage will be correct, but the frequency may not. For clocks, that will cause them to not keep time well. For motors, they will burn out. -
Does anyone have any suggestions about what genealogy software is best? I have a Mac Pro
I am working on researching and documenting my family tree. Does anyone have any suggestions as to the best software to use on my Mac Pro?
Check the App Store, the online & your local AS as well as MacUpdate & Mac resellers. Google search also.
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My MacBook Pro (2010) is runnign very slow. This came on all of a sudden. It opens, closes, reboots, etc., all much slower than ever before. I have used the repair disk permissions without any positive result. Does anyone have any ideas?
First, back up all data immediately, as your boot drive might be failing.
Take these steps when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting. -
I installed the newest JRE Like it said and I still get the same thing...Anyone have any suggestions?
'''''"When I try to uninstall it to reinstall it, it constantly tells me that the F/fox program is still open and it can't uninstall it."'''''
Must be the "hang at exit" problem. You already know how to do Step1; now just determine which Add-on (Extension or Plugin) is causing the problem.<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''''"When F/Fox opens the page is blank."'''''
See [http://support.mozilla.com/en-US/kb/How+to+set+the+home+page How to set the home page]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
My MacBook5,1 pro screen blinks during startup. Does anyone have any suggestions?
I bought my Mac in December 2008 and for the first time today, I see my computer screen blinking when I started up the computer. Does anyone have any recommendations?
When you say the only tool available was to restart... do you mean Disk Utility wasn't there?
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
I also tried safe booting and holding down the options key..
Shift key invokes a "Safe Boot", the Option key should bring up the Boot Options screen where available boot drives are shown.
Do you have another Mac with Firewire around and does this one boot into FireWire target disk mode...
http://support.apple.com/kb/HT1661
If so this Mac will look like a big Firewire drive to the other one, and if the other one is the same OS or higher you can try Disk Utility on the other one to attempt repair of the iMac's drive. -
Hi,
I have a macbook pro and when making outgoing calls on facetime I get to connecting but it never does connect, however I can receive incoming calls. Any suggestions please?Hey there kakitiga,
It sounds like you are trying to make a call with FaceTime, it never finishes connecting to the person you are trying to reach. I want to recommend the troubleshooting steps from this article named:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
If you encounter issues making or receiving FaceTime calls, try the following:
Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
Verify that the Date, Time, and Time Zone are set correctly:
From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct.
Verify that both parties are connected to an active broadband Internet connection.
See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Verify that both parties have installed the latest software updates for their Mac and/or device. See:
Mac OS X: Updating your software
iOS: How to update your iPhone, iPad, or iPod touch
Thank you for using Apple Support Communities.
All the best,
Sterling -
Hello
We recently installed version 10.8.3 to our 2 year old mac and now we could'nt open iphoto, it told us to install library upgrader, so we did and it still won't work. any suggestions.?
thank you in advanceit told us to install library upgrader, so we did and it still won't work.
And have you run the iPhoto Library Upgrader after you installed it? First run it, to prepare your iPhotLibrary for upgrading, and then launch iPhoto again to complete the upgrade of your library.
Regards
Léonie -
I am unable to use my Iphone 3GS as an Ipod, my Iphone is stuck on activating your iphone, I am using an activated AT&T sim card. Does anyone have any ideas on how I cn bypass the activation screen to use my iphone as an Ipod.
you can't bypass activation. Your phone needs to be activated for any of the functions to work.
This problem happens often to phones previously jailbroken. Is this the case? -
Since updating my macbook pro to IO X Mavericks, my iCloud email account will not hold its password. Apple support cannot provide a resolution. Does anyone have any suggestions?
Have you tried - in Mail go to the menu Mail > Preferences.
When the Preferences Pane opens, click on the Accounts Tab.
Click on your iCloud Account to select it.
Click on the Advanced tab.
Set Authentication to Apple Token.
Close the Preference Pane.
MtD
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