I installed Adobe FlashPlayer version 13.0 however I am getting an error message "Plug in error". Can anybody provide an answer. I already uninstall the version and install it again with the same results. Thanks.

Adobe admits to a Flash problem here:
http://forums.adobe.com/message/6285851#6285851
YOu can apply the fix they show and tehn wait for them to fix the problem

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I'm trying to install Adobe CC on the 2nd computer, a Macbook and after downloading the CC desktop app I double click to intall. When it looks to be done installing I go to double-click on the ourobouros icon at the top and I am rewarded with the spinning

I'm trying to install Adobe CC on the 2nd computer, a Macbook and after downloading the CC desktop app I double click to intall. When it looks to be done installing I go to double-click on the ourobouros icon at the top and I am rewarded with the spinning beach all of death. Any suggestions?

Hi,
Please refer to the help document below to fix the issue:
App doesn't open | Progress wheel spins continually
Regards,
Sheena

My i install Adobe Flashplayer on my Macbook without danger of getting a virus?

my i install Adobe Flashplayer on my Macbook without danger of getting a virus?

Yes. Get Adobe Flash Player 16.0.0.296.

Opening iphoto I get an error message that says "you can't open your current photo library using this version of iphoto. You have made changes to your photo library using a newer version of iphoto. Please quit and use the latest version of iphoto.

Opening iphoto I get an error message that says "you can't open your current photo library using this version of iphoto. You have made changes to your photo library using a newer version of iphoto. Please quit and use the latest version of iphoto." I wouldn't have a clue as to how to change to a new version of iphoto even if I wanted to.

If you don't have a backup you can resort to give this a try:
Starting over from scratch with new library
Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
1. Open the library package like this.
2. Launch iPhoto with the Option key held down and, when asked, select the option to create a new library.
3. Drag the subfolders of the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the open iPhoto Library package into the open iPhoto window a few at a time.
This will create a new library with the same Events (but not necessarily the same Event names) as the original library but will not keep the metadata, albums, books slideshows and other projects.
Note: your current library will be left untouched for further attempts at a fix if so desired.
OT

Suddenly most of the applications have no sound and I can't adjust the volume, and when I try with the volume button, appear the message "sound effect" and nothing append

Suddenly most of the applications have no sound and I can't adjust the volume, and when I try with the volume button, appear the message "sound effect" and nothing append

Hello, Miryam Maria.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues with sound on applications when playing video/audio content. If this is the case, the first thing I would check is if the side switch is set to silent as this can cause applications to be mute. Below I have included an article that covers adjusting the settings for the side switch. Also, make sure to close all applications in Multitasking and power cycle the device. Test the sound issue after processing these steps.
iPad: Understanding the side switch
http://support.apple.com/kb/ht4085
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Cheers,
Jason H.

HT4889 Hi. I`ve just started transferring from my old Imac to a new Macbook, using the WIFI. But I realize it will take days to get it done. Can I cancel the process, and start over again using the thunderbolt port? Without causing any trouble?

Hi. I`ve just started transferring from my old Imac to a new Macbook, using the WIFI. But I realize it will take days to get it done. Can I cancel the process, and start over again using the thunderbolt port? Without causing any trouble?

See Pondini's Setup New Mac guide for possible answers.

I just recently got the Ipad and am having trouble with the location services when ever i am on the verizon wireless router the apps cannot seam to locate me does anyone know why this would happen verizon does not?

I have the new IPad and am using it with the verizon mifi2200 wireless and when i am using apps the location services cannot find me wifi is working and location services is on this does not happen when i am using a wifi that is at my office or in hotels does anyone know anything about this because verizon dosn't?

iOS 5: Understanding Location Services
http://support.apple.com/kb/ht4995
 Cheers, Tom

Cant get list of files from a folder (even though the folder and files are created with the same app)

Ok so each character rolled with my app gets saved as an html file in a folder i create on the sdcard called RpgApp
the code to do this is
private async Task saveToHtmlCharacter(string name)
StorageFolder externalDevices = Windows.Storage.KnownFolders.RemovableDevices;
StorageFolder sdcard = (await externalDevices.GetFoldersAsync()).FirstOrDefault(); //Windows.Storage.ApplicationData.Current.LocalFolder;
var dataFolder = await sdcard.CreateFolderAsync("RpgApp",
CreationCollisionOption.OpenIfExists);
var file = await dataFolder.CreateFileAsync(name+".html",
CreationCollisionOption.ReplaceExisting);
using (StreamWriter writer = new StreamWriter(await file.OpenStreamForWriteAsync()))
writer.WriteLine("<html><head><title>Character File for " + z.charNameFirst + " " + z.charNameSecond + "</title></head><body>");
//trimed for the post
now this as i say works perfectly and i can confirm that the files show up in the "RpgApp"folder
now the next step is to have the app read the names of each of those html files and create a seperate button for each one named for the filename and with the filename as content (later i will link them up to load the html file they are named for in a webbrowser
panal)
here is the code that *should* do that
private async Task readFiles()
z.test.Clear();
StorageFolder externalDevices = Windows.Storage.KnownFolders.RemovableDevices;
StorageFolder folder = (await externalDevices.GetFolderAsync("RpgApp"));
IReadOnlyList<StorageFile> fileList = await folder.GetFilesAsync();
//z.test.Add("dummy");
foreach (StorageFile file in fileList)
z.test.Add(file.Name);
public async void buttonTest()
await readFiles();
CoreDispatcher dispatcher = CoreWindow.GetForCurrentThread().Dispatcher;
await dispatcher.RunAsync(CoreDispatcherPriority.Normal, () =>
foreach (string name in z.test)
Button button1 = new Button();
button1.Height = 75;
button1.Content = name;
button1.Name = name;
testStackPanal.Children.Add(button1);
now i say should as what i get is an error of "A first chance exception of type 'System.UnauthorizedAccessException' occurred in mscorlib.ni.dll" (2 of them in fact one after another)
more detailed error is at http://pastebin.com/3hBaZLQ9
now i went through checking line after line to find the error and line that causes it is:
StorageFolder folder = (await externalDevices.GetFolderAsync("RpgApp"));
in the readFiles method
i checked to make sure the case is right etc and its spot on, that IS the folder name, and remember my app creates that folder and creates the files that are inside that folder (and only files my app creates are in that folder) so it should have access
im 100% stuck its taken me all day to get the files to save and now i cant get them to list correctly
I have tested the button creation function with fake list data and that worked fine, as i say the error is when i tell it to look at the folder it created
all help most greatfully recieved

this was actually solved for me on another forum thread
async Task<bool> continueToReadAllFiles(StorageFolder folder)
if (folder == null)
return false;
if (folder.Name.Equals("RpgApp", StringComparison.CurrentCultureIgnoreCase))
var files = await folder.GetFilesAsync();
foreach (var file in files)
test.Add(file.Name);
return false;
var folders = await folder.GetFoldersAsync();
foreach (var child in folders)
if (!await continueToReadAllFiles(child))
return false;
return true;
public async void buttonTest()
test.Clear();
StorageFolder externalDevices = Windows.Storage.KnownFolders.RemovableDevices;
var folders = await externalDevices.GetFoldersAsync();
foreach (var folder in folders)
if (!await continueToReadAllFiles(folder))
break;
//.... commented out
...now i say solved this is more a workaround...but it works.
I would love to know why we cant just scan the RpgApp folder instead of having to scan the whole dc card and disregard all thats not in the RpgApp folder

My brand new Macbook PRO crashed completely after it went through the iOS 10.7.4 update, I lost everything and Apple just wants to replace the HD and let me deal with the hassle.

Last Thursday May 10th I received a prompt from the Automatic Update to update the iOS to Ver. 10.7.4, set the start and was watching the progress when it stopped with an error message saying that it was not able to update, right below there was a buttom "RESTART", pressed the buttom and waited to re-boot.....That was the end of my computer, somehow the update crashed my HD beyond recover, it would only show the gray screen with Apple logo in the center and kept beeping, BEEP BEEP BEEP.....PAUSE.....BEEP BEEP BEEP.....PAUSE.....on and on and on and it never past that.
Friday May 11 I took it to a retailer where I received the bad news that the HD was crashed and the teck couldn't even try to copy anything from it as it couldn't locate it. I checked iCloud on a hope that all my stuff would be there but new surprise, iCloud didn't kept all of my stuff as it was programmed to.
Now here is the funny part, the tech from the retailer informed me that the only thing they could do was to order a new HD for my 4 months old Macbook and that the time to have my computer back will be at least 15 days, now that is the funny part, I fail to understand why do I have to suffer the hassle of loosing all my data plus wait at least 15th days to have my computer back (meanwhile loose work) on a problem caused by Apple, PROBLEM, not machine defect, clearly my computer had no problem untill I followed the procedure to update.
On Saturday May 12 I contacted Local Apple Support (I have failed to mention that I live in Brasil) and they informed me that what the dealer said was the only thing that could be done, too bad for me if I lost everything, going to loose several days of work and whenever I receive my computer back will have to re-construct all my life and deal with the forever lost data.....DEAL WITH IT
After a couple of discussion with Apple Support and the Dealer, I made my decision to take the Macbook to the dealer today for repair and meanwhile I'm opening a case with the Brazilian Justice to have Apple honor with all the trouble and hassle that it is causing me, it's said that I have to take this type of action as I'm a very fan of Apple and it's products, have had several iPods, iPhones, Macbooks, Keyboards, Mouses, Apple TV, etc.....This i the first time I have a problem with a Apple product and got a taste of the "Apple Care", it seems like Apple is more concerned on seeling products then keeping long time customers happy.
One last thing, today when I was at the dealer to drop my computer for repair, the Technician informed me that he also had a computer crashed and the HD erase on Sunday May 13th in the same way of mine, after the update everything was gone, also he said that we were not the only ones, iPads and iPhones were going trough the same situation, update causing complete breakdown.
WORD OF ADVISE, BE 1000% SURE THAT YOU HAVE EVRYTHING BACKED UP BEFORE YOU GO THROUGH AN UPDATE.

rvalezin wrote:
If I need to back-up every hour of my life in order to be able to save everything from something like this I won´t do anything else.....at least we should be able to trust that Apple tests this updates so situations like this won´t happen.
That's exactly what Time Machine does for you. It backs up every hour, so you don't have to. While it is backing up, you keep on working. Time Macvhine came with your Mac and you chose not to use it.
The 10.7.4 update did not cause your hard disk to fail. Hard disk fail due to mechanical causes. They are extremely reliable, but that doesn't mean every hard disk will last a long time. Your mileage WILL vary!
If you are dependent on your computer and the data stored on it, then you should make sure you have AT LEAST two copies of all data and probably three or four. You should use at least two means of backing up in case the backup software has a problem. And you should consider having a backup computer if you live in an area where replacement takes too long (whatever too long is for your business).
Apple hardware and software is very, very good. You have documented your experience of this. But NO hardware or software is perfect. You also have experience of this.
It is YOUR responsibility to ensure that your system is set up to protect your data and availability of computing resources.

Why is the "Delete" and "Junk" buttons repleased with the "Archive" button (Only for one of the accounts)?

Hello,
I must have changed a setting, so that the "Delete" and "Junk" buttons above the mail pane have disappeared, and an "Archive" button has appeared instead. This is true only for my mail through Gmail (IMAP), but when i open a mail from my other account (POP), i still see the "Delete" and "Junk" buttons.
How can I fix this?
Thanks in advance
Ayse

Try this:
Select an email that does not show all the correct buttons in the header information section above the actual message.
right click on the blank area just above 'Other Actions', you should get a popup saying 'Customise'.
click on 'Customise'
a new window opens.
you can drag items onto that header area, but I would suggest you click on 'Restore Default Set' button and then clickon 'Done' button.

Why does firefox sometimes just stop talking to the internet and just set there with the connection icon spinning and spinning and not going anywhere, when Thunderbird can still get email and any other program is not having trouble accessing the internet

sometimes fire fox will start talking again, most of the time it take a reboot to fix it, as it may set there spinning, for hours, and i do not have time to fool with it, and a reboot is a pain

Hi,
Do you have this problem with the ethernet and wireless connection ?
Did you installed any windows updated on your Windows 8.1 ?
A+
HK.
Hicham KADIRI | Just Another IT Guy

When I try download new os 5.1.0 on my iPhone 4 I get this error message "stopped (err = -3259)" after it has downloaded. Has anyone had this problem and if so what is the fix.

When I try to download iPhone OS 5.1.0 on my PC I get this message "stopped (err = -3259)"and says it timed out at the server after the entire download. I have tried 3 times, it takes about 8 min. to download the 790.7 MB file. Has anyone had this problem and what is the fix?

See "error -3259" here.

When I boot Firefox on my laptop it quickly walks off the right side of the monitor and I cannot interact with the screen, even to pull it back onto the screen

When I boot Firefox the initial screen comes up but it queickly 'walks' off the right side of the desktop screen, and I cannot locate it to bring it back into view. I recently added a graphics projector and had to change my display values so that the computer would output to the projector. Do I need to change something back. This only happens with Firefox.
== This happened ==
Every time Firefox opened
== I change my display seetings to enable a graphics projector. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

looks like it is not the problem with firefox, ask your husband. through my experience of using firefox there is no poof-off stuff.

'App' is damaged and cannot be opened. Delete 'app' and download it again from the App Store

I was trying to download some apps on my MBP. I tried downloading three different apps . All of them completed downloading successfully but when I tried to open them they failed and I recieved a popup saying that ' The '**** app ' is damaged and can't be opened. Delete the '**** app' and try downloading again from the Mac App store.' . I believe this has nothing to do with gatekeeper ( I've set it to 'anywhere' anyway).

Install the v10.8.3 combo > OS X Mountain Lion Update v10.8.3 (Combo)
Then restart your Mac and try opening the apps.

Show the PO and Invoice Number along with Distribution Line Info

Does any one have some code that can show the PO and Invoice number along with the distribution line detail?
I'm tring to get to the po.po_vendors for segment1 and po.po_distributions_all but it screws up at the po.po_lines_all table which needs outer joins and it's just not working for me.

In case Invoice Distribution is matched to a Purchase Order then
ap_invoice_distributions_all.PO_DISTRIBUTION_ID and ap_invoice_distributions_all.DIST_CODE_COMBINATION_ID is the link to po_distributions_all table
Hope this help
Ashish

I installed Adobe FlashPlayer version 13.0 however I am getting an error message "Plug in error". Can anybody provide an answer. I already uninstall the version and install it again with the same results. Thanks.

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