I installed an update and since then, when I try to connect to a website I get a black screen telling me to wait for 40 seconds and then to 'skip ad'.

Weird! It suddenly seems to have corrected itself. I will get back if it happens again.

Thank you for responding. I'm not sure if my complete original message came through. It was just today that an automatic update notice came through, and I installed the update that was offered. So I have to guess that version — 10.1.10 — is the latest version that's available to me. My OS is 10.6.8. Again (in case the complete message isn't appearing), I'm on an older Mac, specifically MacBook 2.1. Perhaps this is the problem, and I never should have updated a few years ago. If so, I wonder if there's any way I can go back to that earlier version that worked well for me, rather than the last few versions, which have not.

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Why do I get a black screen telling me to wait for 40 seconds and then to 'skip ad'?

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Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
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Carmell-
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I have an article here that should be able to help you resolve this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I installed an update and since then, when I try to connect to a website I get a black screen telling me to wait for 40 seconds and then to 'skip ad'.

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