I installed creative cloud to my desktop and it won't open. The icon bounces but nothing happens, I tried uninstalling and reinstalling but I think I screwed it up more. Please help!

I installed creative cloud to my desktop and it won't open. The icon bounces but nothing happens, I tried uninstalling and reinstalling but I think I screwed it up more. Please help!

Dd7 do you receive any specific error messages?  What version of Mac OS are you using?

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