I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem.

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem. Uninstalled it. Still have the problem with Firefox.
== This happened ==
Every time Firefox opened

How about if you right click on the PDF and select Save Link As..., and then open it locally from within Reader? Does it work ok then? That might be a workaround until the issue within the browser is resolved.
Rob Jaworski
Intl Program Manager

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When I try to access my Bank's website from the Bookmarks Toolbar the page does not load.Yet using the same address in Internet Explorer it loads fine.Any ideas

My Bank's address is :- http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&canal=CABBEYCOM&cid=1237889419188&empr=Abbeycom&leng=en_GB&pagename=Abbeycom/Page/WC_ACOM_Home.
All I get is a rotating green circle & the message "waiting for "service.maxymiser.net"".
Yet when I use the same address in IE it launches ok'
My O/S is Windows 7 Home Premium Sevice Pack 1 (x64 based}

I can access the Bank's site from the link in your post above.
Try clearing cache and cookies. Also consider what settings you have on any privacy or ad-blocking software. Blocking ad's may speed things up or it may conceivably block access.
If you have problems with only one site and only in Firefox, the problem is often outdated or corrupt files relating to that web page. I suggest you try the following.
*Note It '''looks''' complicated but check the site after each numbered step, the first or 2nd step may solve the problem The linked articles have '''pictures''' ( screen shots) of the actions you need.
# Try using the sites home page or a direct link and not a bookmark. Try link http://www.santander.co.uk
# Reload website using an extra step to use avoid using the cached info.
#* Hold down the Shift key and left-click the Reload button OR Press '"Ctrl + F5"' |(Mac ) "Cmd + Shift + R"
#Clear the cache, and cookies only from problem websites.
##Remove the cookies for a single problem website Use: FirefoxButton / Tools → Options → |Privacy| → "Remove individual cookies" See: [[Delete cookies to remove the information websites have stored on your computer#w_delete-cookies-for-a-single-site]]'''_delete-cookies-for-a-single-site'''
## Clear the cache Use ''FirefoxButton / Tools → Options → |Advanced | → Network >'' See: [[How to clear the Firefox cache#w_clear-the-cache]]_clear-the-cache
# If the above did not work try in Firefox'[http://kb.mozillazine.org/Safe_Mode s] Safe Mode to check if an extension or some other factor causes the issue. Use: FirefoxButton /Tools → Help → ''Restart with Addons disabled... ''. See: [[Troubleshoot Firefox issues using Safe Mode]] also see [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

I updated Firefox and now Realplayer can't download any videos( download button in upper right corner of video don't pop up and there is no download option if I right click) if I use Internet explorer it works fine, I also went in to make sure I had it ch

I updated Firefox and now Realplayer can't download any videos( download button in upper right corner of video don't pop up and there is no download option if I right click) if I use Internet explorer it works fine, I also went in to make sure I had it checked to pop up it is?! So it's not just youtube for me its all videos!
== This happened ==
Every time Firefox opened
== the last firefox update
''locking due to the age of this thread''

haven't tried it myself but saw this earlier in a blog somewhere:
"try retro installing FF v3.6.3",
makes sense 'cos I've only been experiencing the same problem with mozilla & realplayer combo since updating to latest FF v3.6.4
noted that under IE realplayer plugin still works fine, button to 'download this video' comes on as before.....
from what I read retro install will pick up all your bookmarks etc. do no worries there
naughty, NAUGHTY mozilla people! you were 'bombproof' until today....what happened? good luck sorting it out though!!!! I still luv you!

After a crash and update firefox will not connect to any webpages. Internet explorer is working fine. What's going on?

Firefox crashed. Closed all my windows - did the auto update thingy with accompanying message. Brought up the windows that had closed as usual - all said "problem loading page". Firefox will now not connect to internet. It's not a problem with my connection etc - internet explorer is working fine. Anyone else have this problem today?

So, it's been 13 hours now and no answers. From reading the Airport Discussion board "
Airport has a self assigned IP address, 169.254.175.198 and will not be able to connect to the internet"
is a very common problem and I find it hard to believe Apple has not responded with a fix. I may have to take it into a Genius Bar and see what they can do but I do not have high hopes.
You know, I was talking to someone last week and the name Apple came up. "Ah", he said, "the Evil Empire". Their success has made them much more brash than MS ever was.

Firefox will not load in my account, but loads on the other accounts on the same computer. Internet Explorer loads ok in my account

Firefox will not load in my account, but loads on the other accounts on the same computer. Internet Explorer loads ok in my account
== This happened ==
Every time Firefox opened
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

What is your anti-virus software?

I get the question mark in the folder on start up, but if i connect the same hard drive via usb it works fine is the hard drive faulty?

but if i connect the same hard drive via usb it works fine is the hard drive faulty?

It sort of sounds like a startup disk issue. Have you tried starting up holding down the "Option" key? This should generally give you the option of which drive you want to boot from after a few seconds. Sometimes, especially if you had previously booted from an external drive (and it sounds as if you have) they system wants to continue booting from that drive. If it can't find it, it just sort of hangs there. Try holding down the "Option" key and see if your internal drive is shown as an option. If it is, select it. If you manage to get into the OS, go to System Preferences / Startup Disk and select the correct drive (even if there is only one drive shown, you should still select it).

Hi I have used my macbook pro with miniport to HDM, and it was working fine. Hadnt used it for a month and now when I connect the TV, the screen on the mac goes blue then back to the page but nothing comes up on the TV. Any ideas?

Hi I have a year old Macbook pro. I was using a miniport to connect it to the TV via HDM cable. It was working fine but I have used it for a couple of months kept it in a drawer and now it doesnt work. When connected to the TV the screen on the mac goes blue as though there is some signal then back to original screen but the TV doesnt show what's on the laptop. Please any suggestions, thanks??

Hello nothingissecret
Check out the article below for troubleshooting steps to resolve the issue. One would be to try a different cable or adapter to test with the television.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Firefox can't establish a connection to the server at any website I visit yet internet explorer is working fine.

I have tried uninstalling firefox and reinstalling it and it's still not working. Why won't it establish a connection all of a sudden? I'm browsing using internet explorer just fine, but I want to use firefox.

Thank you so much for the link, Gryllida! Selecting "restore defaults" on my McAfee firewall was the key! Thanks again! ~stacy

My husband and I both have iphones and share the same apple id. Everything was working fine until I synced his phone which lost all his contacts and pictures and gave him my info. I then used verizon's contact retreival app and got his contacts back

My husband and I both have iphones and everything was ok until I synced his phone and lost all his contacts and pixs. I downloaded verizon's contact retreival app and got his contacts back but now his contacts keep overwriting mine. I can sync my phone and get my contacts back but within a few hours, his show up again. We use the same apple id for purchases. What can I do?

Are you sharing the same iCloud account (in Settings>iCloud)? And do you both have Contacts turned to On in Settings>iCloud?

Whenever I right click on an image on a web page and select 'Save image as...', the filename always ends with '.jpg.jpeg' instead of '.jpg'. How do I stop Firefox doing this? It doesn't happen when I try the same thing with Internet Explorer

It hasn't done this since I first installed Firefox, only the last month or so.
I've tried running in Firefox safe mode with all extensions disabled but this makes no difference.
I've also found the following article:
http://kb.mozillazine.org/File_types_and_download_actions
...that suggests reseting the '''browser.download.pluginOverrideTypes''' & '''plugin.disable_full_page_plugin_for_types''' entries in about:config but I don't have these entries so can't reset them

In that case you may need to look in the Windows registry with the registry editor (regedit.exe) to see if the problem is there. 
You can do a search (Ctrl+F) for jpg after navigating to the HKCR\MIME\Database key.
HKEY_CLASSES_ROOT\MIME\Database\Content Type

Hi i recently bought a used iphone 4 on orange in the uk and although everything seems to be working fine it will not send or receive calls and texts or connect to the internet, its like its been blocked, i have spent time resseting it with apple

i recently purchaced a used iphone4 on orange in the uk and although everything seems to work it will not send or recieve calls and texts or connect to internet,i have spent time resetting it through itunes myself and with an apple technician, iv done all the usual reset network and stuff and the sim works in my other phone. its like the phone has been blocked but it hasnt as iv done all the checks to see if it was stolen or blacklisted.please if anyone can help id b very grateful

i bought the phone from someone who lives in my village, there is no error code, when apple did a diagnostic on the phone they said it was running perfect. when you say carrier locked what exactly do you mean as i put a brand new orange sim in the phone and everything seems fine but the sim dosnt seem to activate so i tried it in my unlocked 4s and i got missed calls and txt's that id sent to it while it was in the 4, when i try ring it in the 4 it says sorry calls are currently not being connected to this number then goes to orange answerphone

While in Hotmail, Firefox crashed & now I can't open or delete messages, however, on the same computer-different account- my Hotmail works fine.

While a request to print a sent email was being executed (successfully), my attention was diverted away from the computer screen. When I returned, the Firefox "crash" notice was on the screen, but everything appeared fine so I didn't file a report. I exited Hotmail and later signed in and found out I can not open or delete any messages. I exited Hotmail, switched computer user accounts and opened my Hotmail under the computer's administrative account. Under the adm. account my Hotmail works without a problem. Switched back to my computer user account, signed in to Hotmail and the original problem still exists. What can I do to get Hotmail to work in my computer user account?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Thunderbird

When I try to use TD Webbroker to open my Tax Documents in eServices they will not open and it hangs up my Firefox. I am using windows 7 and if I try the same procedure with Internet Explorer it will work. Any ideas?

I am using Windows 7 and AVG

But I can't... find... it... It's not there.
Unless you're talking about the entire Mozilla Firefox folder (which isn't what the thing you copied says,) there is no installation folder.

I have an iPod Touch 4G and I still have iOS 5.1.1 and the Wifi says it is unable to join the network and my little brother has the same but iOS6 on his, his works fine no problems with the Wifi router! It was working fine yesterday and now it stopped!!:(

It was fine yesterday, this morning got up to do what I usally do, Shut down on me
Called Apple 3 times followed thier instructions (Wifi Troubleshhot and Connectivity) EVERYTHING now its garbage!
I know I can get a protection plan but my mom said thier was no need for one because of the price!
Ive tried updating it...It said it needed wifi!
Dont know! Feel screwd up at this point Can any one help me???!!! It is also a year old! Got it in January and It has not lived to its first birthday!!!:'(

If you have not taken the iPod apart, Apple will exchange it for a refurbished one for $99. You can do it an an Apple store
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Or sent it to Apple

Rollover only works on the border in internet explorer but works fine in all other browsers

I created an aerial map and on specific areas I created a rollover, meaning when you rollover an the image of exp. a house a picture of the house pops up in bigger. It works really well in all browsers..... but in Internet explorer. In internet explorer nothing rolls over. but when I put a border, it does rollover but only when the mouse is on the border. I do not want the border there. I want it to rollover when teh mouse is on the area How can I solve this issue just for internet explorer.
Below is my coding i used:
In HTML:
<div class="map">
<img src="Img/map-of-area.png">
<div class="maparea">
<a class="volley" href="htmlmainhouse.html"> <img src="Img/photos/map/fields.JPG" width="170" height="130" alt="sample" border="0" /> </a>
</div>
</div>
In CSS:
a.volley{
/* border: 2px solid red; */
height: 35px;
width: 90px;
position:absolute;
top: 310px;
left: 275px;
z-index:20;
a.volley {
display:inline;
z-index:30;
a.volley span {
display:none;
a.volley:hover span {
display:block;
position:absolute;
top:1em;
left:1em;
width:64px;
height:64px;

For rollovers on image maps, you'll get better cross-browser results with JavaScript functions. See link for details:
http://www.htmlgoodies.com/tutorials/image_maps/article.php/3479771/So-You-Want-An-Imagema p-Image-Flip-Huh.htm
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
http://alt-web.com/
http://twitter.com/altweb

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem.

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