I installed itunes on anew computer. The store says i have not made any purchases but I have.
I installed itunes on a new computer.
I registered my apple id
the app store says I have not made any purchases.
i have made many.
How do I update apps?
You've checked the purchase history on your account e.g. you haven't made any in-app purchases and don't have any auto-renewing subscriptions ?
You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I redeemed a $50 iTunes card two days ago, I have not made any purchases and now the credit has disappeared from my account? How do I get it back?
CHANGE THEME'S, WORKED FOR ME
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My hard drive crashed. Is there any way to get my songs onto my new computer without re-loading all of the CDs. I did not make any purchases through the itunes store. Have never used icloud. The songs are on my ipod.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I can not install itunes on my computer. It tells me I need to update safari, and I have already done that. Please help.
It tells me I need to update safari, and I have already done that.
That's an unusual message to be getting on a Windows system. (Typically it's a Mac itunes installation message.)
I'd like to have a closer look at that error message please, tamara.
Try another iTunes install. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply. -
I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Cheers, Tom -
Ap store says "we could not complete your purchase. OS X Mountain Lion is not compatible with this computer". I'm running 10.6.8 duel core intel with 15gb of memory. Any ideas on why I can't download?
Thanks.If the OP has this much RAM in their iMac, certain this Mac can run Mountain Lion.
The reason it might not be installing is that 15 GBs of RAM.
Your iMac should have (4) equal sized, 4 GB sticks of RAM for a total of 16 GBs.l
If your iMac is only reporting that there is only 15 GBs of RAM, you have a RAM stick that is either not seated in its slot properly or is defective/going bad.
This maybe the reason that it won't download it.
Also could be you are running out of free space on your HD.
You need, at least 15-20 % or greater free space left on your HD. -
when I open iTunes it opens to my library but it won't let me connect to iTunes store says I'm not connected to internet but I am
Use the alt key to create a copy of an Arrange section by dragging it.
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I have made many purchases with this computer, but I tried to buy a movie and was told that I have not made a purchase from this computer, this is incorrect
now they want extra passwordsOther people have also posted about being asked their questions despite it not being the first purchase on the computer or device.
Have you set the questions/answers in the past ?
If you have and you know their answers then you should be able to answer them and make the purchase.
If you can't remember them and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
Help! I can send email but I have not received any emails for the last 2 days. What can I do?
Hello Liz,
It sounds like you are not able to receive emails on your iPad. I recommend the following resources for an issue like this:
Setting up and troubleshooting Mail
https://www.apple.com/support/ipad/assistant/mail/
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Installed itunes 11 no "in the store" under album view
Hi there. I`ve installed itunes 11 and in album view when i expand the album, there is no "Songs" "in the store" options on the right? Any ideas? Many thanks.
This happened to me too. Both on my Mac Pro where I installed iTunes 11 from the downloaded installer, and also on my wife's iMac where we updated to iTunes 11 via the App Store. So I figured it must not be a corrupt installation.
Finally noticed in iTunes Preferences under the Store tab, the last checkbox that says "Share details about your library with Apple" must be checked, or the "In the Store" button won't appear in Albums view. I thought we both already had that preference checked in iTunes 10, although I wouldn't swear to it. If so, though, it may be iTunes 11 is somehow unchecking that box during installation. I do know for sure I had Genius turned on in iTunes 10 on my Mac, but it was turned off by the iTunes 11 installation.
I must say, though, I am unhappy that you can no longer get song recommendations from just clicking on a song in one of your playlists. That used to be how I most often tried to find new music. In Albums view, you can't get suggestions based on a single track anymore, at least viewed within the context of your own local music library, and that is a step backward. To do so now, you have click on the song track within Albums view, then click "View in iTunes Store" which jumps you clear out of your library and into the store just to see the suggestions.
The problem with that is, you can't hit the "back button" in the iTunes store to get back to the album's tracks in your library to click another track to get suggestions for. Nor can you click on a different track on the same album in the iTunes store to get suggestions either. Instead you have to go back to your library, then scroll all the way back down to the album you were just looking at to click another song in the album to get suggestions for that one. Click, click, click, click, click, click, for Pete's sake.
This is progress? One step forward with iTunes 11, and about two or three back, for my purposes. Jobs has been gone one year, and already we're starting downhill with usability. :-( -
How can I buy ringtones in itunes 10.7.0.21 store? I do not see any options in the store at all.
I do not see any options for ringtones in the itunes 10.7.0.21 store, where can I find them so that I can purchase some ringtones?
Unfortunately you can only get ringtones from the iTunes store app on your phone. I’m guessing they did that so people wouldn’t create their own ringtones for free. So all you do is go to your iTunes store app then go to more then tones.
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I have an iPod Touch 4th Generation and have not updated the software since I purchased it. When I first purchased the iPod Touch, I synced it with an old computer and an older version of iTunes. I no longer have access to the old computer and no access to the older music I downloaded onto the old computer. If I update the software for my iPod, will I lose all of my music that is currently on the iPod?
iOS 6.1.3 Software Update
iOS: How to update your iPhone, iPad, or iPod touch
Since your updating from iOS 4 to iOS 6, you will most likely lose your songs, but if songs were purchased from iTunes, you can try this:
Downloading past purchases from App Store, iBookstore, and iTunes Store
You can redownload from iTunes on your iTouch, if running iOS 5 or better. -
I have tried all I can to load iTunes cards into my iPad without success. Upon giving one of the cards to a friend he conveniently loaded. I keep getting the error message: "The code you entered is not recognized as a valid code". I just don't know what to do as I need to use these cards to make purchases off the I tunes store.
i tried with out using commmit but it is not creating Status.
When i see the function module help and they are trying to COMMIT
FU STATUS_OBJECT_CREATE
Short Text
Create Status Object
Functionality
The function module generates a status object.
Take the object number from the object number management (function modules OBJECT_NUMNBER_GET_xx).
If no object number is given, the module takes a temporary object number that must be replaced later (function module STATUS_OBJECT_SWITCH_NUMBER).
Example
Creating an internal order with number 100123 (object type "ORC") for status profile "STATSCHEM" with final object number
call function 'OBJECT_NUMBER_GET_OR'
exporting
aufnr = '100123'
importing objnr = objektnummer.
call function 'STATUS_OBJECT_CREATE'
exporting
objnr = objektnummer
obtyp = 'ORC'
stsma = 'STATSCHEM'.
commit work.
Creating the same order with a temporary object number
data: objectkey like ionra.
* TBO00-REFSTRUCT for object type 'OR' is 'IONRA'
objectkey-aufnr = '100123'.
call function 'STATUS_OBJECT_CREATE'
exporting
i_objectkey = objectkey
obtyp = 'ORC'
stsma = 'STATSCHEM'.
importing
objnr = objektnummer.
call function 'OBJECT_NUMBER_GET_OR'
exporting
aufnr = '100123'
importing objnr = objektnummer_neu.
call function 'STATUS_OBJECT_SWITCH_NUMBER'
exporting
objnr_old = objektnummer
objnr_new = objektnummer_neu.
commit work.
Notes -
My itunes has always worked perfectly but the other day i plugged in my iphone 5 to put on some new music and it will no longer detect my phone. The compuer does so i know its not the phone or wire it just doesnt show up in itunes. I have completely uninstalled it ans reinstalled and still no luck. Any suggestions?
Hi Danicaaa93,
Welcome to the Support Communities!
Try the troubleshooting steps outlined in this article first:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
- Judy -
I sync'd iPhone 5 two days ago w/o any issued or problems. Connected phone to iMac for a charge yesterday and iTunes stated an auto sync. iTunes popup box appeared stating phone could not be sync'd b/c I needed an additional 27GB of storage, apparently to load iTunes Library. I did not change or modify any settings. Has anyone experienced this or know how to solve this syncing issue.
Side note: iTunes does recognize that my phone is plugged in, charging. Thank you.One additional finding this morning ... iTunes can't handle my iPad being connected. Immediately upon recognizing the iPad, iTunes comes up with the same message as happens with the iPod indicating "iTunes has stopped working," forcing an immediate shut down of the program. Opposite the case with my iPod, iTunes at least recognizes my iPad.
No idea. This is madening.
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