I installed Mountain Lion and now Illustrator CS6 won't open. I get a -1712 message. Help?

Moving this discussion to the Illustrator forum. What have you tried so far to resolve your difficulties? Have you tried removing and reinstalling Illustrator? If so did you receive an error message during the install process?

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Hi I recely installed mountain lion and now when I try to open documents I get the message cannot open as power pc is no longer supported Can anyone advise me :-) thanks

hi can anyone help me with the above query before I throw my imac through the window and it would help me a lot if answers were in plain english and not full of techno language as im at a fairly basic stage with computers :-) thank you

macjack wrote:
Here are some suggestions if you need to run Power PC apps
http://www.chriswrites.com/2012/07/how-to-run-powerpc-apps-on-mac-os-x-lion/
That article is a bit dated. Here is a recent post I assembled for a similar question, with more updated information:
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. If your Mac will support it, restore OS X Snow Leopard;
2. If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between your PowerPC software or Lion/Mt. Lion;
3. Upgrade your software to Intel compatible versions if they are available, or find alternative software that will open your data files, modify them and save them;
4. Install Snow Leopard Server (with Rosetta) into Parallels or VMWare Fusion. Apple is now selling Snow Leopard Server for only $19.99 + sales tax & shipping; call 1.800.MYAPPLE (1.800.692.7753). This solution will give you concurrent use of your PowerPC applications and access to Lion or Mt. Lion.
[click on image to enlarge]
NOTE: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization
More information here:
http://forums.macrumors.com/showthread.php?t=1365439

I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?

I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I tried uninstalling the plug ins and installing Reader based on advice in another post but it didn't work.

What's your system? windows?
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Message was edited by: Michael.lu [url deleted by host]
Message was edited by: Michael Kazlow

I installed mountain lion and now my kodak printer is not working. Any sugestion please

i installed mountain lion and now my kodak printer is not working. Any ideas? please help

What errors do you see? The /var/log/cups/error_log file might have some more information.

I just installed Mountain Lion, and now many of my mail boxes on the lift side are missing.

I just installed Mountain Lion, and now many of my mail boxes on the lift side are missing.

Hover your cursor over te accounts in the left side panel. It should reveal show/hide.

I upgraded to mountain lion and now iMovie dose not see my Canon XHA1 . Can anyone help?

I upgraded to mountain lion and now iMovie dose not see my Canon XHA1 . Can anyone help?

I upgraded from the app store. It is actually quite awhile ago so I do not remember how. I think I used a thumbdrive to create some type of file. No I do not have any backups. My iLife CD is nowhere to be found because this is a very old macbook pro that I've had for a couple years.
Thanks for taking the time to help

I've updated to Mountain Lion and now my videos won't play. OSX 10.8.4 iMac 20" 2 GHz 4 GB SDRAM

I've updated to Mountain Lion and now my videos won't play. OSX 10.8.4 iMac 20" 2 GHz 4 GB SDRAM

Since you haven't answered any question yet, I'll add another to the list.
What version of OS X were you running prior to the upgrade?
Allan

I was installing mountain lion and now my macbook pro won't start up

I was installing Mountain Lion and i restarted my computer and now it won't boot up.

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I installed Mountain Lion and now some times when I start my mac it look with a black screen and white text. I'm really worry about it, can somebody help me?

I installed Mountain Lion in my IMac and now, some times, when I start up my mac it looks with a black screen and white text. I'm really worry about it, can somebody help me?

Don't worry, this is probably just Verbose Mode. It's perfectly harmless. If you're not specifically invoking it, than it's probably down to an unwanted setting in NVRAM. See this article on resetting NVRAM if it continues to bother you.

I just installed mountain lion and now I don't see the save as option

I use Pages a lot and I was told by a guy at the Apple storeI needed to install mountain lion.
I did it and now I can not save a document using "save as" option
Can somebody help me?

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test.
1. If you're getting a "blocked plug-in" error, triple-click the line below to select it:
/Library/Internet Plug-Ins Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. If there is more than one item in the folder with the words "Flash Player" (not "flashplayer") in the name, open the respective Info windows, check the version numbers, and delete all except the latest. You may be prompted for your login password. If you get the same error after doing that, re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
2. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
3. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
4. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.

Help - I just installed Mountain Lion and now my MacBook Pro crashes all the time

Hi everyone. I've recently installed Mountain Lion on my MacBook Pro and now it randomly crashes. I tried finding the pattern (maybe when I open a specific app, or go through a series of steps) but nothing, it just happens, and it feels random.
Here's the latest panic report I got:
Sat Aug 3 22:55:47 2013
panic(cpu 1 caller 0xffffff7f8e3eaf1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80fdb61000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff80fc7d2ef0 : 0xffffff800c21d626
0xffffff80fc7d2f60 : 0xffffff7f8e3eaf1a
0xffffff80fc7d3030 : 0xffffff7f8c95ff1e
0xffffff80fc7d30f0 : 0xffffff7f8ca3412d
0xffffff80fc7d3130 : 0xffffff7f8ca3418e
0xffffff80fc7d31a0 : 0xffffff7f8ccfaed0
0xffffff80fc7d32d0 : 0xffffff7f8ca5ca75
0xffffff80fc7d32f0 : 0xffffff7f8c966d50
0xffffff80fc7d33a0 : 0xffffff7f8c9647d0
0xffffff80fc7d35a0 : 0xffffff7f8c96610a
0xffffff80fc7d3670 : 0xffffff7f8d9318be
0xffffff80fc7d3730 : 0xffffff7f8d95cfa8
0xffffff80fc7d37b0 : 0xffffff7f8d9443e0
0xffffff80fc7d3810 : 0xffffff7f8d944cc1
0xffffff80fc7d3860 : 0xffffff7f8d945173
0xffffff80fc7d38d0 : 0xffffff7f8d9459d3
0xffffff80fc7d3910 : 0xffffff7f8d910e2f
0xffffff80fc7d3a90 : 0xffffff7f8d941f0f
0xffffff80fc7d3b50 : 0xffffff7f8d90f8c8
0xffffff80fc7d3ba0 : 0xffffff800c666e69
0xffffff80fc7d3bc0 : 0xffffff800c668410
0xffffff80fc7d3c20 : 0xffffff800c665e2f
0xffffff80fc7d3d70 : 0xffffff800c298c01
0xffffff80fc7d3e80 : 0xffffff800c220b3d
0xffffff80fc7d3eb0 : 0xffffff800c210448
0xffffff80fc7d3f00 : 0xffffff800c21961b
0xffffff80fc7d3f70 : 0xffffff800c2a6536
0xffffff80fc7d3fb0 : 0xffffff800c2ce9e3
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8e3dd000->0xffffff7f8e3effff
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8e3d8000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
            dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8e3c4000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8c7e8000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c8ea000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c8a7000
         com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000->0xffffff7f8cba3fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c8ea000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c8a7000
         com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8cbaf000->0xffffff7f8ce83fff
            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
         com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8d8fd0 00->0xffffff7f8d9cafff
            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7
By the way here are my specs:
OS X 10.8.4
2.66 Ghz Intel Core i7
8 GB 1067 MHz DDR3
Anything anyone?
Thanks!

Mid-2010 15" MacBook Pros - the bad NVIDIA GPU
If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.
Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:
Kernel Extensions in backtrace (with dependencies):
         com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
            dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
         com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
            dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
         com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…
So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. They should be more than willing to install a new logic board at no cost. I have no idea why this faulty GPU is making the headline here on the MacBook Pro forum so often now - could it be because Mountain Lion is just bringing the issue to a head more readily? I don't know - I only know that we're seeing more and more of these kernel panics of late.
Good luck,
Clinton

I just installed mountain lion and now my vmware doesn't work

Can anyone let me know if vmware fusion is not compatible with mountain lion and wether there is an upgrade i need to do to access my pc data? It will not open at all now.

Latest version is 4.1.3
Do you know what version your running?

I upgraded to Lion and now my iPhoto won't open and I don't know where my pictures are

I upgraded to Lion and now i don't have Iphoto anymore. Where did all of my pictures go??

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

Installed Mountain Lion and now can't open safari.

When trying to open Safari I get an 'internal error. An uncaught exception was raised. Choose "continue" to continue running in an inconsistent state or "crash"...'
Can't uninstall Mountain Lion or reinstall Lion. Or update Safari.
Please help.

i have this same problem too. i upgraded my macbook pro from OS X Lion 10.7 to OS X Mountain Lion 10.8 just now. Everything seems to be working well except for Safari.
Here's the screenshots. i tried selecting both crash and continue but it still won't work. Help

Installed Mountain Lion and now all sorts of problems with Aol?

Since I loaded mountain lion my screen names have gone and I cant get my emails via my normal aol site. Any magic solutions?!!

The iMessages application in Mountain Lion supports adding AIM accounts from preferences > Accounts.
More info here.
And in System Preferences > Mail, Contacts & Calendars, you can set up an AOL mail account.

I installed Mountain Lion and now Illustrator CS6 won't open. I get a -1712 message. Help?

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