I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

There are two steps when entering a serial number:
When you enter it in the 24-digit field, you should see a green checkmark. If you see a red x, you may have mis-typed the number, as Ben pointed out, it could be for a suite instead of a standalone product.
If it takes the number and installs, then activation is the next step. If it fails to activate, you may have exceeded your activations or the number might have been retired.
In that case, contact Customer Care with proof of purchase.
Contact Customer Care

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