I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

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    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.6.1 (10.6.1)
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    Code Type:       X86-64 (Native)
    Parent Process:  launchd [137]
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    Report Version:  8
    Interval Since Last Report:          36715 sec
    Crashes Since Last Report:           2
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      7A3FE496-C6D0-44A5-85EF-CB39957840E9
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    Exception Codes: 0x0000000000000002, 0x0000000000000000
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      Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
    Binary Images:
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        0x7fff69253000 -     0x7fff692881ff  dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld

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  • ITunes crashes every time I try to open it. I have tried repair and re-installs of the program, to no avail. Can someone diagnose the problem?

    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          iTunes.exe
      Application Version:          11.0.2.26
      Application Timestamp:          51253247
      Fault Module Name:          iTunes.dll
      Fault Module Version:          11.0.2.26
      Fault Module Timestamp:          51253239
      Exception Code:          c0000005
      Exception Offset:          00dd53b7
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          3081
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

    Post the first 50 lines only of the crash report
    Regards
    TD 

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