I installed updates now I can't get on the internet, why?
I installed updates (itunes 10.5, Safari 5.1.1 and Security update 2011-006 1.0) now I can't get on the internet, Why???
Well if it doesn't see the network in the WiFi drop down... then we got problems. Move it closer to the router...
Similar Messages
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just updated to the new beta 3 version, now I can't get on the internet at all, I am using my girlfriends computer to send this to you. Just gives me a blank tab and WILL NOT DO ANYTGHING!!!
Try to create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls -
HT1338 Software Update says it can not connect to the internet - why?
I had to take my MacBook in to have it worked on. I can't afford to buy a new one so I have to fix this one. I had OS 7.2 Lion installed. Since then Software Update will not work always saying I should check my network connection to make sure it is operating normally as Software Update is not responding. I also get messages that I am not connected to the internet. I tried to update iPhoto 9.2 to 9.2.1 and when i finally got it uploaded off the internet [took forvever] it would not load saying I needed iPhoto 9.2. to load it! When I tried to send what I had shot from PhotoBooth to iPhoto 9.2 it said I did not have iPhoto at all. Is there anything I can do myself to correct this situation? Has anyone else experienced this kind of thing?
Did this happen to you,too? Or something similar?
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I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?
Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.
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I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions to move the .dll's to the desktop, I removed iTunes via the control panel, and now I can't get past the Service 'Apple Mobile Divice failed to start. Verify that you have sufficent privilidges to start systems services. I now have no iTunes on my laptop, can't reinstall iTunes, and I am pulling my hair out because I can not figure out how to send an e-mail to Apple because I bought my iPad just over a year ago. PLEASE HELP!!!
V/r "TRACER"
CDR Harold W. "TRACER" Valentine, SC, USNSolving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
Installed update now i can't access my ipad
installed update now i can't access my ipad
Howdy daffeone,
Welcome to Apple Support Communities.
It sounds like there may be an issue with iPad not responding or starting up normally since updating iOS, if that’s the case, try the troubleshooting suggestions in the article linked below.
iOS: Not responding or does not turn on - Apple Support
Take care,
-Jason -
I'm new to boot camp and have always used Parallels which was easier to install but now I can't get my hands on Windows 8 for boot camp? What do i do?
There is no Windows for Boot Camp. just buy a copy of Windows.
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I updated my 3gs to 6.1.3 now I can't get mail the phone constantly restarts itself and I can't get it to Restore thanks Apple what can I do?
Im having the same problem, I updated my Iphone 4S to 6.1.3, shortly after that my phone had no audio. It was working fine one minute and then stopped. Was listening to music when sound gave out on me. It wont ring, phone just vibrates even after turning off vibration option. I've tried all the options listed and nothing. My phone has never been jailbroken either. If I connect the earphones is works perfectly. On one of my last calls received, phone's ringtone was heard for about 2 seconds before muting and just vibrating. Ringtone sounded perfect, speakers did not sound damaged.
What else could be done? I've read several post regarding this and it seems like Apple has no solution to this yet. Very dissappointed. -
I have been trying to access the itunes store for a week now but can not get past the screen to upgrade for free. I do not want to upgrade, I tried but can not install the free upgrade because I am using 10.2.2. I do not want to upgrade I just want to get to the itunes store... how do I get past this screen? There used to be an option to skip the upgrade.
I have an iMac G5 with a pre-Intel processor. My current OS is 10.4.1. When I open my iTunes store function, I get an upgrade to iTunes 10.5 page that does not allow me the opportunity to refuse the recommended upgrade and I don't want it because my processor is not the Intel processor. I can't get past this page to access the iTunes store. I can't find iTunes 9.2.1 online to download, if that is the only solution. I can't believe Apple is forcing me to purchase a new iMac in order to continue using iTunes on my current iMac. I'd like a good answer and solution to this problem.
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Somehow during my resetting my Ipad I screwed up the passcode. Now I can't get into the ipad
Somehow during my resetting my Ipad I screwed up the passcode. Now I can't get into the ipad
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
i upgraded to IOS 7.0.2 on my ipad and now I can't get past the terms and conditions page to finish the setup. I click agree and then a small box appears to click agree again and I can't choose agree or disagree. I just need my ipad to work... help
Reset iPad and continue with update
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
I have an iphone 5. It has a "no sim" in upper left corner. I removed it, placed it back, restored the phone and now I can't get past the "activation" part. It's telling me to insert a SIM w/out a PIN lock. HELP!!!!!
Hi Michellebone,
I'm sorry to hear you are having this issue with your iPad. Given your description of the issue and the symptoms you are seeing, it sounds like you may need to have your iPad evaluated or serviced. You may find the following page helpful:
Apple - Support - Service Answer Center
Sincerely,
- Brenden -
I put the BT WiFi app on my iPad Mini and now I can't connect to the internet. Please help
I put the Bt WiFi app on my iPad Mini and now I can't connect to the internet. Please Help
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
IPad can't get in the internet via a WPA2 Enterprise setup
I've seen some similar posts and no real answers. My Office just got set up with Wireless, it's cisco gear and using RADUIS to authenticate. What they told us to do on the windows boxes was this:
Connect to the SSID
use WPA2 Enterprise Authentication
TKIP Encryption
Use PEAP Authentication
Uncheck the "Validate Server Certificate"
Authentication Method is EAP-MSCHAP v2 on the PEAP properties screen
Following these instructions on Windows 7 I can get on the network.
I tried this on my iPad:
connected to the network
selected WPA2 Enterprise
It Prompted my for my login/password
I entered them....
Then I got a certificate and it asked me to accept/install it, and I did
Then it connects to the access point and gets a signal
Even though I am connected and authenticated I can't get on the internet, and I get no IP address. Not a DHCP issue since other devices work.
Any ideas on alternate configurations, or what I'd need to do with the iPhone Configuration Utility to get this working?"Unsupported" device - I've heard that before, too many times... =)
So after thinking on everything you've tried, it's safe to say that your AP is running PEAPv0 with EAP-MSCHAPv2 for Authentication. This is good news - as it is probably the most widely used Enterprise WiFi configuration, iOS devices should absolutely be compatible with this. Getting a non-domain XP PC connected was a great idea, as I have discovered that Windows XP is kind of "loose" in the way it handles PEAP certificates - it will accept any certificate given to it by a RADIUS server without question. Undoubtedly a big security hole, but it does have the advantage of being "user friendly." I don't think Apple's implementation is quite as loose, so even though you are manually accepting one certificate, you probably need more to complete the chain of trust required for your device to authenticate the server. This is a requirement for PEAP to function.
So at this point, I think your best bet would be to migrate over to the Credentials tab. If you're running the iPhone Config Utility on a PC which connects to the AP, you already have the certificates in your trusted certificate store - so simply hit the add button and add any relevant certificates. For example, if your domain is named "corporate", import any certificates bearing that domain. Once you've done this, head over to the Trust tab under WiFi and check off your newly imported certificates as being trusted for your connection.
In addition, if you can figure out what the name of the RADIUS server on the other end of the AP is doing the authentication, add it under "Trusted Certificate Names" - if you don't know it, you can also add a wildcard like "*.corporate" to trust any servers in your domain. This shotgun approach is probably your best bet for making it go initially.
You will know this is all working when you no longer get the dialog on your iPad to accept the certificate, and hopefully, you get an IP address.
We're truly in the thick of it now, and this is my last idea - so if this does not work, we will need to call on those stronger than I with iOS networking... or, you can call up your IT department and start the conversation off with the words "I bet you can't figure this out" - that always gets IT people going =)
Best of luck!
Sources:
http://howto.techworld.com/mobile-wireless/3451/use-peap-for-wireless-authentica tion/
http://images.apple.com/ipad/business/pdf/iPadDeploymentScenarios.pdf -
My wi fi is connecting up fine on my ipod but i can't get onto the internet
My wi fi is connecting up fine on my ipod but i can't get onto the internet. My ipod has been working fine until now and i have tried re- setting the network settings and all the other options that have been given but nothing seems to make any difference. If i try to get onto internet at all on my ipod, for instance, facebook and safari it will just come up no internet connection, even when the bar is full at the top. Can anyone help ?
Despite the WiFi sign at the top you may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If this problem continues you should test your iPod on some other networks. Since you say your iPod was "working fine" either it or your router may have developed a hardware problem. If the iPod works OK on other networks your router may have a problem.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.
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