I just acsidantly buy Aperture but i changed my mind. How can i get my money back?
I just accidently bought Aperture from App store. However I changed my mind I how can I get my money back?
Too late. According to the Refund Policy of the App Store (which is the same for the iTunes Store), once you acquire it, it's like opening up the box and using it. The product is loaded on your computer, and it's registered to you. You know that almost all Apple Pro products have a 30 day trial policy, so you could have tried it for 30 days.
Though you may not get far, try writing a professional message here:
http://www.apple.com/support/mac/app-store/
Similar Messages
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i finally bought a Mac a few days ago but it doesn't seem so easy to start .Yesterday i decided to download the last version of osx (10.4.7 ?)but it took too much time to be obvious...tomorrow i can see that the version i bought already was on the hd when i payed for it first...how can i get my money back ?
Hi..
Since you just purchased the Mac, it can pre installed with Lion.
Yesterday i decided to download the last version of osx (10.4.7 ?
v10.7.4 is the lastest version available for Lion currently.
The problem is that the App Store has no way of knowing that your Mac already had Lion installed, that's why you were charged.
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But yoy can take advantage of that download to create an installtion disc > How to create an OS X Lion installation disc | MacFixIt - CNET Reviews -
thought that iMovie/iphoto/garageband were free but i received an email confirming that i bought these program. how can i get my money back?
The question is ... Did you buy them, accidentally or otherwise? They are all part of iLife, the latest version of which is iLife 11.
iMovie/Garage band can all be bought through the App store as separate programs; iPhoto is a free update. -
I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back. I did not remove my phone from the computer until it had said it had finsihed.
Media and apps are not part of the backup. They need to be re-synced from your itunes library or re-downloaded from the store.
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How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you
Apple does not have a presence here, this is a user to user forum. You would probably have more success contacting iTunes Support at http://apple.com/support/itunes/contact/.
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Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?
Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh -
If I can't buy apps with ituned card in Canada - how do I get my money back
I don't want the cards if I can't use them to buy apps, so how do I get my money back? They sell the cards with the presumption that you can use them to buy anything thru itunes but after they are redeemed and you try to use them, they don't work! I want a refund!
your out of luck
use them to buy Music, Movies, TV, or audio books
it is well covered on the net and in the TOU for iTunes Canada and in Apple online store (iTunes section). -
HT201209 I use a Gift card to buy a game and it doesn't work how can I get my money back please help
I used a gift card to buy games and one of them doesn't work how can I get my money back
If the game doesn't work (and you've tried deleting it and re-downloading it via the Purchased tab in the App Store app and you've also tried contacting the app's developer) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I downloaded some books that appeared to be in English but they aren't, how to I get my money back?
Are they described in the store as being in English ? If they are then you could try deleting them from the bookshelf in the iBooks app and redownload them via the Purchased link in the ibookstore in the app : re-downloading.
If they re-download in the wrong language again then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find the books and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
Hello, I was trying to purchase Whats app, when I try to enter my credit card info, it keep telling that my security number don´t match, but my credit card got charged, 3 time in a row. I can send a screen capture of the message telling that already charged my card.
How can I fix this problem? I mean how can I download the app or get the credit in the store or get my money back?
Thanks in advanceHi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy -
I would like to know how can i get money back (follow the subject).
thank you
(my english is poor. sorry)If you haven't received the item but you've been charged for it then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that in-app purchases and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I download an purchased app but mean to download another app, can I get the money back?
I purchased an app but mean to download another app, can anyone tell me how can I return this app and get the money back?
Refunds -
All sales are final. the App Store is not a try it and return it situation.
Apple sometimes gives a one-time per account refund. If this is the app which you wish to use your possible one refund with use the Report a Problem link in the emailed receipt that you receive on the purchase in 24 to 48 hours to ask for the refund. -
I am sick of getting hacked..... This is the 3rd time my account has been hacked. This time it has only been for $30-40 but it is very alarming that it is getting hacked at all. I have changed my password agian to a random thing. Lets see how long I can stay hacked free this time. If this continues I may have to put a formal complaint in to Apple. And maybe only buy non-apple products....
EllenIt's most likely not you, no matter what they say. I have noticed a LOT of fraud with itunes, even with my own account. One time I caught them doing a database restore. I know this because my password automagically reverted back to an old one! I'm an IT guy who helped design DOD classified networks in the mid-pacific. I know security. The best protection for this is to NOT have a credit card listed in iTunes. Use iTunes cards ONLY. It's a pain, but until they step up, it's all you got.
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I just replaced my ipod touch 2nd gen with another how can i get my itunes back
i just replaced my ipod touch 2nd gen with the same model and cant seem to get my iyunes back
Don't understand question, Changing iPod shouldn't affect iTunes on the computer you sync with. Plug in new iPod, it should take you through some screens of options asking how you want to setup the new iPod.
Just did this when going from 7+ year old iPod video to iPod Touch 5th gen. -
To find pinch open and close and how it works in macbook pro go to the apple icon. Open system preferences and the choose trackpad. Each item is illustrated.
You can restore the zoom feature by changing the values of the related prefs on the <b>about:config</b> page.
* browser.gesture.pinch.in -> <b>cmd_fullZoomReduce</b>
* browser.gesture.pinch.in.shift -> <b>cmd_fullZoomReset</b>
* browser.gesture.pinch.out -> <b>cmd_fullZoomEnlarge</b>
* browser.gesture.pinch.out.shift -> <b>cmd_fullZoomReset</b>
* browser.gesture.pinch.latched -> <b>false</b>
*http://kb.mozillazine.org/about:config
See also:
*pinchy: https://addons.mozilla.org/firefox/addon/pinchy/
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