I just bought a macbook pro from the store and it has the demo program on it, the store told me to reboot system to factory settings how do I do this?

can any one help me with this please!

>I just bought a macbook pro from the store and it has
>the demo program on it
     Bring it back to the Applestore, have them take care of it for you.

Similar Messages

  • I just bought my macbook pro 2 weeks ago and have noticed that when I go to start it up, it takes longer to power up than when I first bought it. Does anyone know why this may be and of a fix for it?

    I just bought my macbook pro 2 weeks ago and have noticed that when I go to start it up, it takes longer to power up than when I first bought it. Does anyone know why this may be and of a fix for it?

    Hi. It could be that the more you pile on the HD, the longer it will take to boot. When I first bought my MBP, it took maybe 30 seconds. But as I began putting more content on the HD, it seemed to take a bit longer to boot. You may also want to consider putting your MBP in sleep mode. That's what I do with mine and it doesn't hurt at all as far as I can tell.

  • I bought a MacBook Pro in September 2011 and it has never worked well.

    I bought a MacBook Pro in September, 2011 and it has never worked well.  Are there known issues with this machine?  It just stops responding, usually for 3 minutes (especially when I'm working in iPhoto or Contacts).  I regret buying this machine.  I wish I could just go back to my previous MacBook Pro.  Any chance Apple will just exchange this for me without it costing me my other arm & leg? 

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • I just bought a Macbook pro with renal display and it failed.

    I just got home from the local Apple store with my new Macbook but within 15 minutes of startup the renal screen failed. Is this a common problem?

    No - take it back to the Apple Store and have them take a look at it. WIthin 14 days of purchase you can choose to exchange for another machine or get a full refund.
    Clinton

  • Have just bought a macbook pro, already have iPhone and sync all contact etc, but can't work out how to get my notes from ph to pro....and what is my apple id? is it iTunes or serial no.

    how do i sync my notes from iphone to new macpro

    Which Mac OS X do you have installed?

  • I just recently bought a mackbook pro from a friend and i did a restore on the computer. then it told my i needed a apple id that purchased lion. so i got on apple and purchased it. should a get some kind of code or what do i need to do now?

    So i just recently bought a macbook pro from a friend and i did a restore on it to start fresh. when i got to the point to install it. it said i needed an apple that has allready purchased it to install. so i got on apple site and purchased it. so should i get somkind of code or what do i do now?

    When you attempt to reinstall, it will ask for the AppleID.

  • I just bought a MacBook Pro (late 2008)

    I just bought a MacBook Pro (late 2008) Online and I checked and it's registered already. Is there a way I could register it with my name and info?

    The previous owner would need to transfer that to you, did it also come with extended Applecare Warranty (3 years from purchase date) and was that transferred into your name ?

  • I just bought a MacBook Pro, and need to d/l my photos from my memory card reader.  iphoto keeps coming up as the app to use, but the column on the left says "No name, and shows 0 photos on the black screen.  How do I view the photos on the reader?

    I just bought a MacBook Pro, and need to d/l my photos from my memory card reader.  iphoto keeps coming up as the app to use, but the column on the left says "No name, and shows 0 photos on the black screen.  How do I view the photos on the reader?

    Did it...  When I clicked on "No name", a file folder came up and, I forgot to put MacBook Pro in the name bar... That was it!  Maybe someone else can use this post Hopefully...

  • I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear.

    I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear. The old Macbook Pro I was using used Snow Leopard. Now with the new it is a Lion. Toruble now when I click onto new message window I have the spinning icon which show it is trying to load. However it fails and Im left with having to Force Quit it. How can I resolve this problem

    Tunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    Quick answer if you use iTunes default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.

  • HT1338 Dear all, I have just bought a MacBook pro with osx lion on 25thast month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

    Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

    Here are the rules to qualify for the free upgrade:
    http://www.apple.com/osx/uptodate/
    (has to be purchased from Apple or authorized reseller).

  • I just bought a macbook pro and I want to know how to restore pictures that were backed up on iCloud but then deleted from my phone. Isn't that the point of the backup so I can delete and make more space. Please help!

    I just bought a macbook pro and I want to know how to restore pictures that were backed up on iCloud but then deleted from my phone. Isn't that the point of the backup so I can delete and make more space. Please help!

    Log into the iCloud on your MacBook Pro and enable Photo Stream:
    Then launch iPhoto and set iPhoto's Photo Stream preferences to the following:
    Then check the Photo Stream section of iPhoto:
    This is to confirm that the photos are still in Photo Stream. If they are they will be imported into the library. 
    NOTE: not all photos in an iPhone will be in the Photo Stream. PS only keeps photos in it for 30 days.
    If you have the missing photos in your library put them in an album.  Connect your iPhone to the Mac and open iTunes.  In iTunes you can select that album in the library and sync the photos to your iPhone to get them back on the iPhone.
    OT

  • Just bought a Macbook Pro. I want a clean install so won't use a Time Machine backup but how can I install the software I bought from Apple Store? can I just delete it from the old machine that is going to someone else?

    Just bought a Macbook Pro. I want a clean install so won't use a Time Machine backup but how can I install the software I bought from Apple Store? can I just delete it from the old machine that is going to someone else?

    The ne
    The new machine has Mavericks which is fine. And I will leave it as is. I don’t want anything from my old machine other than 2 apps that I will need on the new one. I want to be able to install those apps that I bought from the App Store onto my new computer. I assume Apple doesn’t want me to have the apps installed on 2 machines at the same time so I wonder if just uninstalling them from my old machine will release them for re-install on the new one.

  • I just bought my macbook pro and it's charged up to 100% and is still plugged in but now shows the battery at 98%.  How is this possible when it's plugged in to the charger and the green light is on?

    I just bought my macbook pro and it's charged up to 100% and is still plugged in but now shows the battery at 98%.  How is this possible when it's plugged in to the charger and the green light is on?

    The system regularly lets the battery drop to about 95% when on the charger, then recharges to 100%.  This lets the batery exercise "just a little" all of the time and saves the recharge curcuits from overuse.
    Regualr occurence for me.
    Also ... you need to let your battery work at least once per month.  Let it run down to 40%, but not less if you can at all avoid it.  Running thr battery fully dead will shorten the battery life significantly.

  • I just bought a macbook pro and asks me the password, says it has expired and I accept that I do?

    I just bought a macbook pro and asks me the password, says it has expired what I do?

    marsrover25 wrote:
    I recently purchased a macbook pro and qualified for the free Mountain Lion update.  Now that I've received the very long content code from Apple, where do I go to enter this information?  Is there a link within apple.com?  This is my first apple computer so I'm not a proficient user.  Thank you
    Sign into the App Store with your Apple ID. App Store should be in the Dock.
    Cheers
    Pete

  • I've just bought a MacBook Pro The system won't recognise the serial number even tho I've typed it in carefully several times The helpline is closed Any ideas?

    I've just bought a MacBook Pro The system won't recognise the serial number which I've copied very carefully several times from the underside of the computer
    The helpline is closed Any ideas? I don't know what the operating system is - how do I find that out?

    What are you trying to do?
    The operating system can be found by going to the Apple menu and selecting "About this Mac"
    Under "Mac OS X" should be the Version 10.6.x, clicking Software Update will update the operating system via the internet.

Maybe you are looking for