I just bought a new I mac but when I try to go on facebook through Safari the webpage does not open and instead I get : safari cannot connect to the server (Safari no puede conectarse al servitor). How can I solve this problem? Please help. Thank you
Please help
It might have something to do with Proxies. Have a look in System Preferences>Network, click on your network - either ethernet or wifi - and click on the Proxies tab. Anything selected in there. If so deselect and then try.
Have you tried using another brrowser, maybe Chrome or Firefox?
Similar Messages
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I tried to uninstall AVG antiviral software, but it did not uninstall. Next, when I try to open Firefox I get a box popup that says:
TypeError: Components.classes[cid] is undefined.
If I click OK in that box, I can then open Firefox.
Also I can no longer update Java.
Help!Possibly you have "AVG Safe search" extension installed as part of "AVG Free", solution involves reinstalling :AVG Free" without the Link Scanner component see
* http://kb.mozillazine.org/Problematic_extensions
* symptom was noted in https://support.mozilla.com/questions/865877
Other possibilities
* "OneClick YouTube Downloader 1.07" as reported in
*: https://support.mozilla.com/questions/864343
* "Java console" needs to be updated as reported in
*:https://support.mozilla.com/questions/863711]
* "HP Smart Print 1.0" as reported in
*: https://support.mozilla.com/questions/857283
* "McAfee Site Advisor" as noted in (also see Problematic extensions above)
*:https://support.mozilla.com/questions/802381
*a theme After switching to the default theme the JavaScript error doesn't appear. (View > Page Style > No Style or if "Firefox" button use "Alt" first to get to the View menu)
*:https://support.mozilla.com/questions/837840
*various extensions/applications but is 1 year back and Firefox 3.6.6
*:https://support.mozilla.com/questions/729606
If none of the above solve you problem use diagnostic approach...
*: https://support.mozilla.com/questions/837840 -
I bought my iPhone 5 almost an year ago and since the last 2 weeks my battery lasts about 2 hours or less, while before it lastre a whole day. Can anybody tell me why is this happening or how can i solve my problem, please? Thank you.
You can follow these steps to save battery.
1. Turn on Auto-Brightness - The iPhone has an ambient light sensor that adjusts the brightness of the screen based on the light around it (darker in dark places, brighter when there's more ambient light) to both save battery and make it easier to see. Turn Auto-Brightness on and you’ll save battery because your screen will need to use less power in dark places.
Find it in the Settings app -> Brightness & Wallpaper -> Auto-Brightness On
2. Reduce Screen Brightness -the brighter the default setting for the screen, the more battery it requires. Keep the screen dimmer to conserve more of your battery.
Find it in Settings -> Brightness & Wallpaper
3. Stop Motion (iOS 7) -It's really cool, but it also drains battery. You may want to leave it on to enjoy the effect, but if not, turn it off this way:
Settings -> General -> Accessibility -> Reduce Motion -> move slider to green/on
4. Turn Bluetooth Off- Turn off Bluetooth except when you’re using it to squeeze more juice from your battery.
Find it in Settings -> Bluetooth -> Move Slider to Off
5. Turn Off Location Services -
This allows your phone to know where you are and give you exact driving directions, give that information to apps that help you find restaurants, and more. But, like any service that sends data over a network, it needs battery power to work. If you’re not using Location Services, and don’t plan to right away, turn them off and save some power.
Find it in Settings -> Privacy -> Location Services -> Slide to Off
6. Don't Automatically Update Apps (iOS 7)-
If you've got iOS 7, you can forget needing to update your apps by hand. There's now a feature that automatically updates them for you when new versions are released. Convenient, but also a drain on your battery. To only update apps when you want to, and thus manage your battery better:
Settings -> iTunes & App Store -> Updates -> move slider to off/white
7. Auto-Lock Sooner -
You can set your iPhone to automatically go to sleep – a feature known as Auto-Lock - after a certain amount of time. The sooner it sleeps, the less power is used to run the screen or other services. Try setting Auto-Lock to 1 or 2 minutes.
Find it in Settings -> General -> Auto-Lock -> Tap your Preference
Few more things that would consume battery even when not is use are the applications that run in background.
Follow the below steps to quit all running applications.
1) Double tap on the home button on the iPhone ( this will display all apps that are running in the back ground).
2) Just click on the tiny red X to quit application ( if iPhone is running on iOS 6 and below) else just swipe yhour finger over the running app upwards to quit ( if running on iOS7). -
Hi .. my iPad 4 with iso 7.0.3 he is restarting himself ... How can i solve this problem please help me
Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card to remove it from the list
- Press the home button when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue. -
my apple id is not working when i sign in from my laptop it works but when i sign in from my iphone4 then its not working it gives the message of "your aapleid or password is incorrect"? how can i solve this problem please help
Hey nocillado,
Thanks for using Apple Support Communities.
It sounds like you have 2 things you want to address. These articles can help you use iCloud with your existing Apple ID.
Get help activating your iPhone
http://support.apple.com/kb/ts3424
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Using the same Apple ID for Store purchases and iCloud (recommended)
Have a nice day,
Mario -
Hi this is my first time using the Apple Support Sytem. I am having a serious problem with someone who is hacking all of my Facebook account and the person has threated an is stating that they have hacked my iPod touch 8g as well as have images from my FaceTime. I would like to know if this is even possible and if so how can this person be stopped ?
Thank you :) by chance do you know how I can stop this person from hacking my Facebook ? An how can I find out who this person really is ?
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Hello today I wanted to download an app on my ipod touch infact its a game and as usual it asked for my appl id and password so I entered them but next it asked me to enter my passowrd againg and answer the secret question I submited when I first got my Ipod touch, the problem is i cant remember the question neither the answer,so is there a way I can find out what my secret question is and the answer of course I would appreciate youre help.
FouadOnly you and Apple know your secret question. See if changing the password via email will allow access to your account.. Then you can chnag yur secret question. See:
http://support.apple.com/kb/HE36 -
Hi ,
I am from Spain and I am new in MacWorld, recently I have bought a MacBook Pro , but teh keyboard is not configured rightly, when I want to write @ I have to press g instead of the @ key, or the symbol for questions ?, I have to press :: key. Please how can I solve this problem ?. Thanks in advance.
BR,
XAvierxavier85 wrote:
I am new in MacWorld
Sorry to disappoint you, but this isn't MacWorld.
when I want to write @ I have to press g instead of the @ key
Are you sure you don't have to press ⌥-G (Option-G) to get @?
Anyway, sounds like a keyboard/keyboard layout mismatch.
Go to System Preferences > Language & Text > Input Sources. From "Select input methods to use" enable (check) the following
Keyboard & Character Viewer
U.S.
Spanish
Spanish - ISO
Also enable "Show Input menu in menu bar".
The Input menu should appear to the right of your menu bar, with the icon of a national flag. From this menu, choose "Show Keyboard Viewer". Then compare the layout displayed by Keyboard Viewer with the label on your MBP's keyboard. If it doesn't match, choose a different layout from the Input menu.
My suspicion is that you're using a US keyboard with a Spanish keyboard layout, hence the difference you noted. -
my iphone 4 is acting like crap right i can't even restore it everytime i try to reboot it my iphone freezes at the apple logo it is ******* me off to the point where i just want to smash it how do i solve this problem please help?
Don't worry, just follow these steps to fix iPhone stuck on Apple logo
=> First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
=> Now install the iTunes application in your System and connect your Device with computer via Data cable
=> Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
=> Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
I hope that will surely
Thank you... -
when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .
Ok, so I just worked out that itunes communicates through your browser so it's a cookie in the browser not PC direct that fixes this. Bit of a convoluted route but for me it was IE>Internet setting>privacy>sites, then allow all activity from apple.com/itunes.
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I have just updated my Iphone and Ipad to the newest IOS that Apple has available. And now none of my Imessages work or facetime. How can i fix this?
Try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.
How are you charging it? its's best charged plugged into the wall not via USB. So if you're trying via USB, try using the supplied power block plugged into the wall. -
If the email client does not leave email messages on the server, the Blackberry Internet Service may not be able to deliver them to my Blackberry device.
Can you please walk me through it? Or should I contact my service provider?
Thanks and keep up the good work!
RosaBest to contact your service provider.
1. Firefox isn't available for BlackBerry or any RIM devices. <br />
2. Firefox doesn't do email. -
Hi,since my update to OSX Yosemite,I have problems opening DW and AI CS6. A message with update to old Java SE-6 is displayed?Thx
You need to install Java SE 6 to run those programs. There has been quite a bit of discussion here about that. Something at one of these links should get you going...
Prompted to install Java SE 6 Runtime | Mac OS 10.9
Dreamweaver and Java SE 6 Runtime problem on MAC Mountain Lion OSX -
"Directory Listing Denied
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"This is not a Test User account. Please create a new account in the Sandbox environment." How can i solve this problem?
Where are you seeing that? And what exactly are you doing?
Are you a developer? If so, ask in the Developer Forums...
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