I just bought a new iMac 27'' a week ago and been having problems every morning when i come to the office with turing the system on. I have to unplug the power cord for 10 secs and replug for it to turn on. Kindly pls advise
I just bought a new iMac 27'' a week ago and been having problems every morning when i come to the office with turing the system on. I have to unplug the power cord for 10 secs and replug for it to turn on. Kindly pls advise
Anyone having the same problem?
Makes no difference if anyone is having the same problem. The important thing is that it's happening to YOU!
You have 14 days to return the computer w/no questions asked.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.
Similar Messages
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I just bought a new Macbook air 3 weeks ago and now there is out a newer model
I just bought a new Macbook air 3 weeks ago here in Thailand and found out that since 3 days the new ones where lunched. is there a chance to get the new one for no charge? it happend to me with the iphone in the US before and apple changed it to the new model for no charge. But does this service work for Thailand too??
After 3 weeks, probably not, but it's up to you to at least try. If you purchased your computer through Apple's online store in Thailand, there's a phone number you can call. If you purchased the product through a premium reseller (iStudio, for example), you should take it back to the store. If you purchased it from a dodgy storefront in Pantip Plaza, or MBK, you can always ask...but, I'm guessing that they won't help.
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Hi i just bought iphone 5s a week ago!! i put a passcode on it and touch print ID, i did switched off mine phone and now when i do put in on again i try to put mine passcode on and mine phone is telling me " passcode failed zero values" i do not really understand it i do remember mine passcode and i do tape the write one ??help
Hello elisaeb,
I recommend the following article for the issue you described:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I just bought a new iMac and now I amtrying to use it as a screen for my Macbook pro, but it don’t have a MiniDisplayPort the new model only have Thunderbolt which my Macbook don’t have. Isthere any way to connect this two mac’s anyway??
Screen sharing setup in 10.5, 10.6 are described by the links by operating system. 10.7 is fairly similar to 10.6.
And if both Macs have Firewire, you can setup a Firewire over IP network for fast communication between machines. Note if you have two different Firewire ports a 6 pin to 9 pin Firewire cable does exist. There are no Firewire to USB cables. -
I have just bought a new Imac and it will not load my copy of FCE 3.5 as it says "PowerPC applications are no longer supported". So how do I get to use the version of FCE I am used to and have paid for ?
I do not have any experience with Final Cut, but if you have existing projects that you MUST access; then you are in need of a solution on your new iMac in Mountain Lion!
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. Purchase a used Mac that will run Snow Leopard (with the optional Rosetta installed) and continue to run FCE on that Mac (you can actually use Screen Sharing with a "headless" used Snow Leopard Mac Mini and use the 27" screen from your iMac to view and work FCE in the Mac Mini environment);
2. Upgrade to an Intel compatible version of FCE and hope it converts your existing projects to its newer format correctly. There is much debate that the newer version of Final Cut are eliminating many needed features; for example Final Cut Pro X vs. Final Cut Pro 6 -- many users are staying with version 6;
3. Install Snow Leopard (with Rosetta) into Parallels and then install FCE in the Snow Leopard environment:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
NOTE 2: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization. -
I just bought a new iMac and am having troubles downloading creative cloud installer. Its coming up with error 214 - I can't find any solutions for this. Can anyone help me? Im on mac OS 10.9.4
Meg81 error 214 indicates a download data validation error. This means that the update you downloaded became corrupted likely during the download process. I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
You can also find information on how to review your download logs which may provide additional information regarding the failure of the download. -
Just bought a new iMac, with Lion, for my wife. When is was wifi with her old iMac on line with it's printer, HP C6200, no problems printing. Now that it is by itself it does not recognize the C6200...It recognizes my laser hp 1012 and laser hp 6300 but will not print to them wanting an autenication
How is the C6200 connected to the iMac, is it via USB or Wi-Fi? If it's via Wi-Fi please make sure it's connected to the router using the printer's Network Wizard. Then click System Preferences - Print & Scan and assuming the iMac is on the same network as the printer, if it is the printer should be seen. If it's not then click the + sign and add the printer. Apple provides instructions in Printing Overview OS X Lion
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I just bought a new iMac and i want to upgrade to Lion. According to the seller I don't have to pay anything for upgrading because of my new iMac - how to do?
If you purchased after June 6th and you live in the US, Use this site.
http://www.apple.com/macosx/uptodate/
Captfred -
I just bought a new iMac last week but there's no iWork (no pages, numbers or keynote ) in my iMac. I understand that these apps i coming free when we bought a new apple product. What should I do or find the iWork for free? I've checked in apps store & there cost me $19.90 each. Theres no free version available.
Check the info of the Up to Date program: http://www.apple.com/creativity-apps/mac/up-to-date/
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I just bought a new iMac I'm trying to download apps but I can't connect it to my iTunes account so I can buy them how do I do that
I just bought a new iMac I'm trying to download apps but I can't connect it to my iTunes account so I can buy them how do I do that
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I just bought my iphone 4 a few weeks ago from a friend and now the lock button/power button is unresponsive. It worked fine when i bought it, and i havent dropped the phone or gotten it wet at all! what do i do?
You can try Restoring it in iTunes but I have a feeling the switch is broken and you will have to get it serviced.
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I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?
Unfortunately, adobe doesn't have photoshop elements 6 available for download, as far as i know, so your best bet is to either get an usb dvd drive or use an computer with a dvd drive and copy the contents of the pse 6 dvd to somethiing like
a flash drive and then copy the contents from that drive to your new computer.
Do you still have your older mac and it has a dvd drive?
You can share files between the two using airdrop or an ethernet cable.
http://support.apple.com/en-is/HT203106
http://support.apple.com/kb/PH18722
http://support.apple.com/kb/PH14409 -
I just bought a new iMac and cannot get my old HP Officejet G85 printer to work. What can I do to get it to print from the computer?
JCThe list of supported printers is below. Yours isn't on it.
OS X: Printer and scanner software available for download -
I just bought a new IMAC and I want to install the Office Mac 2011, but it doesn´t have a CD unit. How can I do it?
Howard has the easiest answer. Or at least, cheapest, since you don't need to purchase an external CD/DVD drive.
The "demo" software from Microsoft's site is exactly the same as what's on the DVD. Install that and activate it with the key in your software box.
From Microsoft's site:
How do I install Office for Mac 2011 if my Mac doesn't have a DVD drive?
There are two options for installing Office for Mac if your Mac doesn't have a DVD drive.
Option 1: Convert your Office for Mac 2011 trial. To convert a trial version, you must have a valid product key. The product key will convert your trial into a fully licensed version of Office for Mac.
1. Locate the 25-character product key in your product package or confirmation email.
2. Open any Office for Mac application, like Word, PowerPoint, or Excel.
3. On the first screen of the Microsoft Office Setup Assistant, click Enter your Product Key.
4. Enter your product key and complete the installation instructions.
Option 2: If you have not previously installed the trial version, you can download Office for Mac from the Office for Mac website. To download, install, and activate the software you must have a valid Office 2011 product key.
1. Locate your 25-character product key found in your product package or confirmation email.
2. Go to www.officeformac.com/download
3. Click Get Started to start the download process.
4. When prompted, enter your 25-character product key and select your product language.
5. When prompted, sign in with your Windows Live ID or sign up and create a new Windows Live ID account.
6. After you enter your Windows Live ID, you will see a link to download the software. (You will also receive a confirmation email with a link to your My Account page if you prefer to wait and download your software at a later time.)
7. Click Download Now to start the download.
8. Save the file to your desktop. Do not change the file name.
9. When the download is complete, double-click the .dmg file icon on your desktop. This opens the Installer application in Mac OS X.
10. Follow the instructions in the installer screens to complete your installation. -
I just bought a new iMac and used the Migration Assistant to transfer my files. Initially, all was working, but now a week later, I get the message that the application manager is missing, and I cannot get Photoshop and InDesign to launch. For my personal use, I did not a need to join Creative Cloud. Have you any suggestions for a work-around?
Try to install Adobe application Manager from below link and check
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager : Thank You
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